Top Account Manager Jobs in Vancouver

Owner of renewals, expansions, and upsells for a portfolio of FP&A customers. Build and scale an expansion playbook, run pricing and negotiations, partner with CSMs on account strategy, track account health and flag at-risk customers, and develop product fluency to handle technical questions with finance teams and economic buyers.

Serves as a technical advisor for enterprise SaaS customers, leading integrations, identity management, APIs, data services, implementation projects, technical consultations, and complex escalations. Partners with Sales, Account Management, Product, Engineering, and Customer Success to deliver scalable solutions, support upsell opportunities, troubleshoot technical issues, improve documentation, and influence platform enhancements.

Manage key customer accounts and ensure satisfaction by maximizing ROI from Sardine's fraud prevention products, while collaborating with internal teams.

The Account Manager will support founders by facilitating funding originations, building relationships, and advocating for clients internally, leveraging financial services expertise.

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.

Owns post-sale technical relationships with enterprise and public-sector customers, including MDM/UEM deployments, integrations, adoption, technical reviews, issue resolution, threat guidance, documentation, renewals, and product feedback. Partners with Support, Engineering, Threat Operations, Solutions, and Account Executives while traveling to customer sites for workshops and events.

Manage enterprise and public-sector accounts across Western Canada, driving new business, upselling, cross-selling, and quota attainment. Own lead management, sales pipelines, account plans, complex sales cycles, customer presentations, and technology demonstrations. Build relationships with decision-makers, channel partners, resellers, VARs, and system integrators while collaborating with sales engineering, alliances, distribution, and marketing teams. Travel for customer visits, conferences, and internal meetings.

Own customer technical relationships from onboarding through adoption, expansion, and renewal. Lead implementations, integrations, configuration, troubleshooting, and security reviews while advising on identity, access management, device trust, and SaaS security. Partner with Customer Success and cross-functional teams to manage risks, represent customer needs, create scalable resources, mentor peers, and improve lifecycle processes.

Serve as a dedicated technical advisor for enterprise customers using Akamai cloud compute solutions. Drive adoption, retention, and cloud consumption growth by developing success plans, advising on workload placement, performance optimization, and AI inferencing use cases. Collaborate cross-functionally to resolve issues, run business reviews, and manage customer success metrics (retention, NPS, cloud consumption).

Lead and manage a team of Mid-Market Account Executives by coaching, hiring, onboarding, and performance-managing reps. Improve processes, forecasting, and outbound programs, remove obstacles, review pipelines, and report weekly on team performance to help achieve revenue targets.

As a Senior Account Operations Manager, you'll drive client growth, optimize operations, manage client relationships, oversee onboarding, and collaborate with cross-functional teams to enhance efficiency and scalability in Revenue Cycle Management.

Manage a portfolio of enterprise customers across North America, driving renewals, retention, and account growth. Build executive relationships, identify upsell/cross-sell opportunities, lead commercial negotiations, and collaborate with cross-functional teams to ensure customer success and predictable revenue. Maintain accurate forecasts in Salesforce and meet renewal and expansion targets.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.

The Technical Account Manager will manage customer relationships, lead product demos, troubleshoot issues, and advocate for customer needs, ensuring the effective use of Origin's AI observability platform.

The Technical Account Manager will oversee customer journeys, ensuring clients utilize the Hightouch platform effectively and driving customer retention and adoption through strong project management and technical expertise.

Lead technical onboarding, implementation, and adoption for visual AI test automation. Provide hands-on enablement across test frameworks and CI/CD, troubleshoot complex issues, run architecture reviews, drive adoption and best practices, advocate customer needs to Product and Engineering, and support renewals and expansions with technical validation.

The Strategic Account Manager will develop and own relationships with strategic customers, generate new business in Canada, and execute account strategies while collaborating with cross-functional teams to drive expansion revenue and maintain pipeline accuracy.

As a Technical Account Manager at Axon, you will manage customer relationships, provide technical support, and influence product strategies.

As a Technical Account Manager, you'll be a primary liaison for key customers, providing technical support, project management, and fostering strategic partnerships while ensuring alignment with customer needs.