Top Account Manager Jobs in Vancouver

Serve as primary technical contact for premium customers, providing network security support, configuration and packet-trace analysis, installation and lab reproduction, customer education, weekly status calls, quarterly site visits, and development of deployment and troubleshooting best practices.

Drive revenue by prospecting and closing new clients and growing existing accounts for ISO-related products and services. Build pipelines, deliver consultative sales presentations to decision-makers, maintain client relationships, track sales metrics, and travel quarterly to client sites.

Manage and grow client relationships for multiple marketing accounts, coordinate campaign execution across paid media, SEO, content and email, report on KPIs, run client check-ins and strategy calls, identify upsell opportunities, and collaborate with internal teams to ensure retention and performance.

Manage and grow a portfolio of B2B client accounts, build relationships with stakeholders, identify upsell and cross-sell opportunities, run regular check-ins and strategy calls, collaborate with SDRs and Sales for onboarding, maintain CRM records, resolve client issues, and track KPIs (CLV, churn, expansion) to drive retention and revenue growth.

As an Account Manager, you will work cross-functionally to support complex customers, build relationships, and provide strategic insights to enhance their experience with WorkOS products.

The Account Manager will connect client goals with team execution, manage relationships, oversee project execution, analyze data, handle budgets, and integrate AI tools for performance improvements.

Owner of renewals, expansions, and upsells for a portfolio of FP&A customers. Build and scale an expansion playbook, run pricing and negotiations, partner with CSMs on account strategy, track account health and flag at-risk customers, and develop product fluency to handle technical questions with finance teams and economic buyers.

Serves as a technical advisor for enterprise SaaS customers, leading integrations, identity management, APIs, data services, implementation projects, technical consultations, and complex escalations. Partners with Sales, Account Management, Product, Engineering, and Customer Success to deliver scalable solutions, support upsell opportunities, troubleshoot technical issues, improve documentation, and influence platform enhancements.

Manage key customer accounts and ensure satisfaction by maximizing ROI from Sardine's fraud prevention products, while collaborating with internal teams.

The Account Manager will support founders by facilitating funding originations, building relationships, and advocating for clients internally, leveraging financial services expertise.

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.

Owns post-sale technical relationships with enterprise and public-sector customers, including MDM/UEM deployments, integrations, adoption, technical reviews, issue resolution, threat guidance, documentation, renewals, and product feedback. Partners with Support, Engineering, Threat Operations, Solutions, and Account Executives while traveling to customer sites for workshops and events.

Own customer technical relationships from onboarding through adoption, expansion, and renewal. Lead implementations, integrations, configuration, troubleshooting, and security reviews while advising on identity, access management, device trust, and SaaS security. Partner with Customer Success and cross-functional teams to manage risks, represent customer needs, create scalable resources, mentor peers, and improve lifecycle processes.

Serve as a dedicated technical advisor for enterprise customers using Akamai cloud compute solutions. Drive adoption, retention, and cloud consumption growth by developing success plans, advising on workload placement, performance optimization, and AI inferencing use cases. Collaborate cross-functionally to resolve issues, run business reviews, and manage customer success metrics (retention, NPS, cloud consumption).

Lead and manage a team of Mid-Market Account Executives by coaching, hiring, onboarding, and performance-managing reps. Improve processes, forecasting, and outbound programs, remove obstacles, review pipelines, and report weekly on team performance to help achieve revenue targets.

As a Senior Account Operations Manager, you'll drive client growth, optimize operations, manage client relationships, oversee onboarding, and collaborate with cross-functional teams to enhance efficiency and scalability in Revenue Cycle Management.

Manage a portfolio of enterprise customers across North America, driving renewals, retention, and account growth. Build executive relationships, identify upsell/cross-sell opportunities, lead commercial negotiations, and collaborate with cross-functional teams to ensure customer success and predictable revenue. Maintain accurate forecasts in Salesforce and meet renewal and expansion targets.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.

The Technical Account Manager will manage customer relationships, lead product demos, troubleshoot issues, and advocate for customer needs, ensuring the effective use of Origin's AI observability platform.

The Technical Account Manager will oversee customer journeys, ensuring clients utilize the Hightouch platform effectively and driving customer retention and adoption through strong project management and technical expertise.

Lead technical onboarding, implementation, and adoption for visual AI test automation. Provide hands-on enablement across test frameworks and CI/CD, troubleshoot complex issues, run architecture reviews, drive adoption and best practices, advocate customer needs to Product and Engineering, and support renewals and expansions with technical validation.

The Strategic Account Manager will develop and own relationships with strategic customers, generate new business in Canada, and execute account strategies while collaborating with cross-functional teams to drive expansion revenue and maintain pipeline accuracy.

As a Technical Account Manager at Axon, you will manage customer relationships, provide technical support, and influence product strategies.

As a Technical Account Manager, you'll be a primary liaison for key customers, providing technical support, project management, and fostering strategic partnerships while ensuring alignment with customer needs.