Top Operations Manager Jobs in Vancouver

Lead renewal analytics and forecasting for direct and channel motions. Build renewal health scoring and predictive models, improve Clari and SFDC processes, surface churn and expansion insights, partner with RevOps/Finance/IT, automate reporting, and present recommendations to senior stakeholders to improve retention and renewal performance.

Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.

Manages creative department operations, including executive calendars, meeting logistics, team allocations, capacity planning, workflow coordination, project deadline tracking, vacation coverage, workshops, travel arrangements, and communication among executives, teams, clients, vendors, and partners. Supports the Creative Operations Director and senior agency leaders while handling confidential information and special projects in a hybrid creative agency environment.

Own operational execution for complex AI data projects by creating operating plans, staffing and capacity models, workflows, schedules, quality standards, and milestones. Build and manage delivery teams, coordinate contractors and external partners, monitor progress, quality, costs, and risks, resolve blockers, and develop repeatable processes, tools, training, reporting, and operating routines that support scalable delivery.

Leads Dean’s Office and Faculty operations, including administrative services, facilities, space planning, procurement, vendors, workplace safety, emergency management, and building access. Oversees operational projects, renovations, events, budgets, contracts, logistics, and employee engagement initiatives. Provides executive administrative support, develops policies and service standards, coordinates university partners and contractors, and supervises temporary or project staff as needed.

Coordinate cross-functional product go-to-market programs from planning through launch, adoption, and optimization. Build project plans, operating mechanisms, launch documentation, feedback loops, status updates, and decision logs. Partner with Product, Sales, Marketing, Enablement, Analytics, Finance, and leadership to align stakeholders, manage dependencies, identify blockers, and improve execution. Translate operational data and customer or field feedback into clear priorities and recommendations.

Coordinates cross-functional product go-to-market programs from planning through launch, adoption, and optimization. Builds project plans, operating mechanisms, documentation, feedback loops, status reporting, and decision processes. Partners with Product, Sales, Marketing, Enablement, Analytics, Finance, and leadership to align stakeholders, track dependencies, surface insights, improve workflows, and support product readiness and commercial execution.

Manage ice rink facility operations, including ice production, refrigeration, HVAC, janitorial services, building maintenance, staffing, scheduling, safety, budgets, supplies, utilities, service requests, and capital projects. The role supervises, trains, and recruits staff while troubleshooting equipment failures and ensuring maintenance and ice operations meet company, manufacturer, and government standards.

Manage in-store operations focused on loss prevention, asset protection, inventory control, ordering, key control, and opening and closing procedures. Support store management by reinforcing company values and customer promises. The role requires leadership, teamwork, independent work, flexible availability across evenings and weekends, and physical handling of merchandise, including use of ladders and stock pickers.

Leads global contingent workforce operations, SAP Fieldglass administration, platform optimization, workflow automation, AI-enabled improvements, governance, SOX controls, reporting, and operational readiness. Partners with Engineering, Procurement, Finance, Legal, Internal Audit, regional program managers, and MSP partners to deliver scalable, compliant workforce processes and technology implementations.

Lead and scale GitLab's AWS and GCP marketplace and funding operations. Own marketplace processes, administer hyperscaler tooling (Tackle.io, Salesforce), drive funding initiatives (SCA, MPOPP, MCCP), resolve escalations, build AI automation agents, govern processes, manage vendor relationships, and coordinate cross-functional stakeholders to ensure accurate, scalable hyperscaler go-to-market execution.

Oversee residential curbside recycling operations across contract zones, leading supervisors, drivers, fleet resources, safety compliance, budgets, KPIs, and municipal or program stakeholder relationships. Manage route optimization, telematics, incident investigations, audits, workforce planning, service escalations, and continuous improvement initiatives. Ensure compliance with WorkSafeBC, environmental regulations, Recycle BC requirements, and service-level agreements while improving safety, efficiency, diversion performance, and cost control.

Own marketing operations for a multi-product portfolio: implement tracking and attribution in HubSpot, build dashboards and reports, design marketing automation, manage data governance and compliance (GDPR/CCPA), collaborate cross-functionally with RevOps, and recommend/evaluate marketing technologies.

Lead and deliver complex, cross-functional fraud programs end-to-end: translate fraud signals into technical/product requirements, run risk assessments, own incident investigations and mitigation, partner with engineering and analytics, define metrics, and apply AI to automate and scale fraud controls.

Lead and implement cross-functional operational projects, design and document scalable SOPs and workflows, build ClickUp automations, develop dashboards and reporting, manage knowledge and onboarding documentation, partner with department leaders, and support vendor onboarding and high-priority strategic initiatives.

Leads multiple Fraud Operations teams focused on disputes and compliance. Responsibilities include developing people leaders and individual contributors, setting operational strategy, improving productivity and quality, managing service levels and queue health, resolving complex risk events, driving cross-functional alignment, and implementing scalable process improvements. The role requires significant fraud operations and people leadership experience, strategic planning, change management, AI-enabled efficiency initiatives, and continuous improvement expertise.

Oversee daily operations for a CHANEL boutique across three divisions, including cash handling, shipping and receiving, inventory integrity, stock organization, repairs, invoicing, budgeting, vendor coordination, merchandising standards, and health and safety. Lead change initiatives, maintain procedures and systems, train and develop the heart-of-house team, and support an elevated client experience through strong operational and service standards.

Manage market research projects from kickoff through delivery, coordinating external suppliers, internal clients, operations teams, and project supervisors. Responsibilities include tracking timelines, quality, quotas, sample status, response rates, and methodological parameters; defining sample plans with statisticians; communicating project updates; and proactively resolving issues.

Owns core HR operations, including benefits, leave administration, employment contracts, HRIS maintenance, payroll partnership, vendor relationships, and compliance. Leads HR systems enhancements and process redesign initiatives while safeguarding confidential employee information and ensuring accurate, compliant employee data and pay processes.

Manage Auto Operations claims workflows, resources, financial performance, productivity, and regional objectives. Lead loss-containment, salvage, subrogation, process, and technology initiatives. Provide claims expertise in policy interpretation and settlement negotiation, oversee technical training, and build relationships with vendors and internal stakeholders. Coach and develop Claims teams while driving performance, customer satisfaction, and operational efficiency.

Lead seasonal staff and manage logistics for junior and group residential programmes across multiple North American centres. Responsibilities include accommodation, transport and schedule coordination, budget and timesheet management, staff recruitment/training/supervision, health & safety compliance, client liaison, and programme quality assurance. Role requires hands-on operations management during busy summer periods.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Own and optimize Brex’s B2B marketing operations and go-to-market systems. The role manages Salesforce, Marketo, LeanData, and related platforms; designs lead routing, scoring, enrichment, attribution, and cross-functional workflows; and uses automation, AI, and agentic tools to improve funnel velocity and sales productivity. Responsibilities include data governance, reporting, partner and ABM operations, GTM roadmap development, and collaboration with Sales, SDR, RevOps, and Engineering teams.

Oversee branch operations, profitability, staffing, customer and employee satisfaction, inventory, compliance, and safety. Partner with sales and leadership on forecasts, business plans, account strategies, and continuous improvement. Lead hiring, onboarding, coaching, evaluations, and personnel decisions while safeguarding company assets and implementing Lean initiatives.

Lead industrial services operations with a focus on health & safety, field oversight, team leadership, resource and asset management, budgeting, bidding, client relations, and coordination with cross-functional teams to ensure safe, efficient project delivery.