Top Operations Manager Jobs in Vancouver

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Own and improve GitLab’s end-to-end renewals operating model, including forecasting, retention reporting, quoting, data quality, case management, workflow automation, and capacity planning. Partner with Revenue Technology, Analytics, Finance, Sales, and Customer Success to improve Salesforce, subscription, billing, and reporting systems. Lead cross-functional operational improvements, document processes, analyze renewal performance, and influence stakeholders without direct authority.

Lead renewal analytics and forecasting for direct and channel motions. Build renewal health scoring and predictive models, improve Clari and SFDC processes, surface churn and expansion insights, partner with RevOps/Finance/IT, automate reporting, and present recommendations to senior stakeholders to improve retention and renewal performance.

Leads branch operations for an equipment rental business, supporting the Branch Manager in achieving financial objectives, policy compliance, service quality, safety, and productivity goals. Oversees sales initiatives and direct staff, including inside sales representatives and drivers. Responsibilities include performance management, coaching, training, employee motivation, customer service, communication, and promoting operational discipline and safety.

Manages day-to-day catering, delivery, and event operations within an assigned market. Coordinates contractor Captains, oversees hub readiness, manages vendors, inventory, purchasing, and operational metrics, and ensures food and workplace safety compliance. Leads hiring, coaching, and performance management for direct employees while resolving real-time service issues and partnering with Sales and Food Partner Management to deliver reliable client experiences.

Leads company-wide nutrition, ingredient integrity, and wellness standards. Oversees evidence-based standards, regulatory interpretation, audits, product and recipe consultation, training, customer education, wellness programs, and compliant marketing communications. Presents emerging science and recommendations to leadership, develops annual plans, and coordinates Nutritionists and Dietitians. Works cross-functionally with product, R&D, category management, marketing, operations, and store teams, including travel across British Columbia.

Manages partner and subcontractor relationships across Western Canada, including recruitment, compliance, performance management, changeovers, issue escalation, and data integrity in Salesforce. Collaborates with internal teams and external vendors to meet customer expectations, improve partner performance, and implement processes. Requires frequent regional travel, flexible rotating shifts, strong communication and negotiation skills, and operational experience.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Owns partner marketing operations across Salesforce reporting, campaign data, MDF budgeting and reconciliation, partner portal administration, training content, and system integrations. The role analyzes partner engagement and campaign performance, maintains accurate records across platforms, troubleshoots portal issues, manages partner access, and coordinates with Marketing, Sales, Finance, IT, and external partners. Success requires strong organization, project management, data analysis, Salesforce, Excel, and PRM platform experience.

Own legal operations, contract lifecycle management, agreement triage, templates, repositories, outside counsel billing, legal spend, corporate governance, cap table maintenance, transaction support, and claims and litigation coordination. Administer legal technology, build operational dashboards, improve workflows through automation, and partner with Finance, Accounting, People Operations, Compliance, and business teams.

Lead Product Operations and a team of four, owning launch readiness, enablement, product documentation, Help Center and knowledge-base quality. Establish metrics for self-service, chatbot containment, knowledge adoption, and queue health. Expand AI-powered workflow automation while preserving human judgment. Partner with Product, Engineering, customer-facing teams, and executives to manage launches, escalations, governance, cross-functional processes, and data-driven prioritization.

Owns Partner Marketing operations across Salesforce reporting, campaign data, MDF budgeting and reconciliation, partner portal administration, training content, and system integrations. The role maintains data accuracy, builds dashboards, tracks partner engagement and campaign performance, troubleshoots portal issues, manages partner access, and coordinates with Marketing, Sales, Finance, IT, and partners. It requires strong Salesforce, Excel, project management, data analysis, and partner portal experience.

Manages ice arena facility operations, including ice production and maintenance, refrigeration, HVAC, janitorial services, building maintenance, staffing, scheduling, safety, budgets, supplies, service requests, and utility monitoring. Supervises and trains employees, coordinates major ice maintenance and capital projects, troubleshoots equipment issues, and ensures facility standards and inspections are met.

Protects store assets and minimizes losses by enforcing loss prevention and key control policies, conducting inventory counts, ordering stock, and completing opening, closing, alarm, and security procedures. Supports store management in reinforcing company values and customer promises. Requires retail management and customer service experience, leadership, teamwork, schedule flexibility, and physical ability to handle merchandise and use ladders or stock pickers.

Own revenue operations policies, global forecasting, and the CRO operating cadence. Analyze process and data issues, implement system-based improvements, reconcile sales and finance forecasts, lead executive reporting, coordinate operating reviews, document processes, and mentor teammates. The role partners across Sales, Finance, Deal Desk, Revenue Systems, Data, Product, and Enablement in a fully remote B2B subscription environment.

Own HR operations, employee lifecycle processes, and the ADP Workforce Now HRIS. Responsibilities include onboarding and offboarding, data governance, reporting, compliance, compensation administration, benefits and payroll system support, vendor management, immigration program coordination, and managing a People Operations Analyst. The role requires strong HRIS administration, analytical, communication, organizational, and project management skills.

Own the product organization’s operating system, including planning cadence, roadmap management, goal tracking, reporting, product development standards, launch readiness, customer insight systems, PM onboarding, training, tools, and team practices. Partner with product leadership, data, marketing, sales, success, and engineering to improve team effectiveness, visibility, and decision-making as the company scales.

Own the product organization’s operating system, including planning cadence, roadmap management, goal tracking, reporting, product development standards, launch readiness, customer insight systems, PM onboarding, tooling, and team development. Partner with product leadership, data, marketing, sales, success, and engineering to improve product execution and organizational effectiveness.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Manages in-store loss prevention, asset protection, key control, inventory counts, ordering, and opening and closing security procedures. Supports store management by reinforcing company values and customer promises. Requires retail management and customer service experience, leadership, flexibility for varied shifts, and physical ability to handle merchandise and use ladders or stock pickers.

Leads national finance managers and project accounting teams across Canada. Oversees financial reporting, tax, controls, budgeting, forecasting, project accounting, billings, payables, and joint venture reporting. Partners with operational leaders to improve financial performance, standardize processes, strengthen controls, and deliver decision-useful analysis. Requires CPA designation, extensive construction or project accounting experience, multi-location leadership, and advanced Excel proficiency.

Own ABM strategy, targeted outbound campaigns, marketing email, Salesforce lead management, reporting, and database health. Partner with Sales to generate and expand opportunities, manage lead lifecycle processes, personalize campaigns, analyze market and campaign performance, and report on pipeline, engagement, and ROI. The role also manages marketing and enrichment tools and documents processes for a smooth contract handoff.

Manage in-store operations focused on loss prevention, asset protection, inventory control, ordering, key control, and opening and closing procedures. The role supports store management, reinforces company values and customer promises, conducts inventory counts, performs security walks, and helps minimize shrink. Candidates need retail management and customer service experience, leadership ability, schedule flexibility, and willingness to perform physical store and product-handling duties.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.