Top Operations Manager Jobs in Vancouver

Owns the technology, processes, data, and operational infrastructure supporting GitLab’s channel and ecosystem partnerships. Responsibilities include partner deal registration, quote-to-cash, tiering, incentives, PRM and Salesforce administration, system integrations, attribution data, reporting, month-end close, process documentation, and AI workflow automation. The role coordinates with Deal Desk, Finance, IT, Legal, Sales, and partners to improve execution, resolve escalations, and scale ecosystem operations.

Manage business operations for the Services organization, including Implementation, Installation, and Customer Education. Optimize workflows, monitor performance, manage recurring business processes, produce Salesforce reports, and lead strategic projects that improve customer experience and team efficiency. Partner with Sales, Support, Product, and leadership on forecasting, territory alignment, QBRs, resource allocation, and operational decision-making in a high-growth SaaS environment.

Manages clinical placement operations for a distributed Master of Physical Therapy program, coordinating student placements, staff supervision, site agreements, pre-placement requirements, progress tracking, policies, reporting, budgets, outreach, and clinical faculty appointments. The role liaises with universities, clinical partners, preceptors, professional organizations, and health authorities while supporting committees, student issue meetings, appeals, privacy compliance, and special projects.

Manages the Global Channels go-to-market pathway, coordinating seasonal planning, stage gates, timelines, dependencies, deliverables, and cross-functional stakeholders. The role maintains GTM calendars, documentation, trackers, and project management tools; facilitates working sessions; communicates progress and risks; supports global-to-regional handoffs; and drives workflow improvements. It requires strong organization, communication, stakeholder management, and experience in marketing or GTM operations within a global consumer product or apparel environment.

Manages the Global Channels go-to-market pathway by coordinating seasonal planning, timelines, stage gates, deliverables, and cross-functional handoffs. Partners with Brand Marketing, Global Channels, Creative, Operations, and regional teams to track progress, identify risks, resolve issues, and maintain alignment. Oversees GTM calendars, documentation, trackers, project management tools, working sessions, and continuous process improvements across global seasonal programs.

Leads CrowdStrike’s enterprise crisis response program, including governance, playbooks, activation processes, exercises, training, readiness, incident command coverage, executive briefings, and after-action improvements. Partners across resilience, security, communications, and customer response functions to coordinate high-impact events. Builds and manages the Response Operations team, supports executives during crises, maintains on-call readiness, and drives corrective actions to closure.

Manages daily facility operations, staff performance, safety, profitability, budgets, inventory, equipment utilization, maintenance, and operational documentation. Leads team communication and coaching, supports forecasting and capital expenditure planning, ensures regulatory and environmental compliance, and identifies process improvements. The role requires strong mechanical troubleshooting, business management, resource planning, stakeholder service, and adaptability in a fast-paced facility environment.

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Supports channel and ecosystem partner programs by managing operational execution, processes, workflows, reporting, dashboards, onboarding, incentives, and cross-functional initiatives. The role analyzes program performance, identifies process improvements, coordinates stakeholders, supports planning and launches, and ensures consistent adoption of partner policies and tools.

Manage daily shop and field operations across industrial services, ensuring safe, efficient, high-quality delivery against production, cost, schedule, and compliance targets. Lead continuous improvement, client and vendor relationships, negotiations, workforce scheduling, supervision, training, and performance management. Drive safety culture, regulatory compliance, operational planning, and team development while supporting construction, maintenance, fabrication, and environmental service execution.

Leads cross-functional operations enablement programs that scale compliant, high-quality servicing. Owns roadmaps, operational readiness, stakeholder governance, risk resolution, change management, training strategy, knowledge management, process improvement, and performance measurement. Partners with Product, Engineering, Operations, Compliance, and vendors to translate strategy and technical concepts into scalable workflows, resources, and customer and agent experience improvements.

Own day-to-day financial operations, including financial reporting, client invoicing, accounts receivable, forecasting, expense and cost monitoring, foreign exchange management, and financial process improvement. Partner with Sales, Operations, RevOps, Delivery, leadership, external accountants, engineers, and advisors to resolve billing issues, improve controls, manage cash flow, and coordinate annual Canadian SR&ED submissions.

Leads Team Leaders and oversees operational performance, client service-level agreements, financial targets, reporting, staffing, employee development, and client relationships. The role manages performance, resolves employee issues, coordinates with support functions, implements improvement plans, and participates in client business reviews to maintain service quality and achieve operational goals.

Build and scale renewal operations for a high-volume down-market segment. Own renewal data, reporting, forecasting, pacing models, workflows, systems configuration, partner portal processes, and recurring operating cadences. Translate CRM data into executive insights, establish leading indicators, improve data quality, and coordinate with Revenue Operations, Customer Operations, IT, and cross-functional stakeholders to automate and optimize renewal processes.

Manages day-to-day catering, delivery, and event operations within an assigned market. Coordinates contractor Captains, oversees hub readiness, manages vendors, inventory, purchasing, and operational metrics, and ensures food and workplace safety compliance. Leads hiring, coaching, and performance management for direct employees while resolving real-time service issues and partnering with Sales and Food Partner Management to deliver reliable client experiences.

Leads daily fulfillment center operations across inbound, put-away, outbound, B2C, B2B, and returns. Manages Area Managers, operations leads, and warehouse associates while maintaining inventory accuracy, operational KPIs, staffing, payroll, budgets, and safety. Oversees WMS processes, ICQA, audits, launches, process improvements, and cross-functional collaboration. Requires experience leading large warehouse teams, technical operations, automation, and high-volume distribution environments.

Leads company-wide nutrition, ingredient integrity, and wellness standards. Oversees evidence-based standards, regulatory interpretation, audits, product and recipe consultation, training, customer education, wellness programs, and compliant marketing communications. Presents emerging science and recommendations to leadership, develops annual plans, and coordinates Nutritionists and Dietitians. Works cross-functionally with product, R&D, category management, marketing, operations, and store teams, including travel across British Columbia.

Manages partner and subcontractor relationships across Western Canada, including recruitment, compliance, performance management, changeovers, issue escalation, and data integrity in Salesforce. Collaborates with internal teams and external vendors to meet customer expectations, improve partner performance, and implement processes. Requires frequent regional travel, flexible rotating shifts, strong communication and negotiation skills, and operational experience.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Owns the strategy, design, implementation, governance, analytics, and continuous improvement of global sales compensation programs. Responsibilities include designing quotas, commissions, accelerators, and SPIFFs; configuring Xactly and Salesforce; managing launches, documentation, compliance, disputes, reporting, and training; and partnering with Sales, Finance, HR, and executive leadership to align incentives with business goals.

Own product marketing for Jobber’s Operations portfolio, including customer research, positioning, messaging, packaging input, go-to-market strategy, launch execution, adoption, and ongoing learning. Partner with Product, Sales, Customer Success, Analytics, and Marketing to communicate customer value, overcome switching barriers, support commercial outcomes, and equip customer-facing teams. Use customer insights, competitive analysis, funnel data, cohort evidence, and AI to improve marketing effectiveness and adoption.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Owns partner marketing operations across Salesforce reporting, campaign data, MDF budgeting and reconciliation, partner portal administration, training content, and system integrations. The role analyzes partner engagement and campaign performance, maintains accurate records across platforms, troubleshoots portal issues, manages partner access, and coordinates with Marketing, Sales, Finance, IT, and external partners. Success requires strong organization, project management, data analysis, Salesforce, Excel, and PRM platform experience.

Own legal operations, contract lifecycle management, agreement triage, templates, repositories, outside counsel billing, legal spend, corporate governance, cap table maintenance, transaction support, and claims and litigation coordination. Administer legal technology, build operational dashboards, improve workflows through automation, and partner with Finance, Accounting, People Operations, Compliance, and business teams.

Lead Product Operations and a team of four, owning launch readiness, enablement, product documentation, Help Center and knowledge-base quality. Establish metrics for self-service, chatbot containment, knowledge adoption, and queue health. Expand AI-powered workflow automation while preserving human judgment. Partner with Product, Engineering, customer-facing teams, and executives to manage launches, escalations, governance, cross-functional processes, and data-driven prioritization.