Top Operations Manager Jobs in Vancouver

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Manage in-store operations focused on loss prevention, asset protection, inventory control, ordering, key control, and opening and closing procedures. The role supports store management, reinforces company values and customer promises, conducts inventory counts, performs security walks, and helps minimize shrink. Candidates need retail management and customer service experience, leadership ability, schedule flexibility, and willingness to perform physical store and product-handling duties.

Leads daily operations across 2–3 campervan depots and 300–450 vehicles. Manages supervisors, staffing, scheduling, labor costs, KPIs, vehicle readiness, safety, compliance, customer escalations, and operational improvements. Travels frequently between locations, supports frontline work, implements district initiatives, and maintains availability during peak periods, weekends, and holidays.

Manages ice rink facility operations, including ice production and maintenance, refrigeration and HVAC systems, janitorial services, building maintenance, staffing, scheduling, safety, budgets, supplies, service requests, utilities, and capital projects. Supervises, recruits, trains, and develops operations staff while ensuring equipment inspections, maintenance standards, and facility procedures are completed. This hands-on role responds to equipment failures and other operational issues and coordinates ice installation and removal schedules.

Own global business operations workflows, including the Global Fonts Program and Player Data Compliance initiatives. Coordinate studios and corporate teams across Legal, Privacy, Procurement, Publishing, and Engineering. Maintain compliance records, contracts, approvals, and risk-tracking systems; manage vendor proposal workflows; optimize operational processes using tools such as Airtable, Jira, Confluence, and generative AI. Provide project management support for software migrations, tool rollouts, and M&A integration initiatives.

Owns end-to-end production operations for the switchgear value stream, leading cross-functional teams and managing safety, quality, delivery, cost, and efficiency KPIs. Oversees daily production, scheduling, workflow optimization, resource utilization, root-cause analysis, corrective actions, and Lean continuous-improvement initiatives. Collaborates with Planning, Materials, Quality, Engineering, and Maintenance to resolve bottlenecks, ensure compliance, and improve operational performance.

Leads multi-site Bistro operations across British Columbia, ensuring consistent food quality, safety, customer experience, labor productivity, inventory control, waste reduction, training, SOP execution, and financial performance. Coaches store and Bistro leaders, conducts audits and business reviews, supports new store openings, develops labor models, manages continuous improvement initiatives, and serves as the organization’s operational food safety resource. Regular travel is required to support stores, training, inspections, and operational projects.

Lead daily onsite operations for autonomous and wheelchair-accessible vehicle fleets. Ensure safe, reliable, compliant service; resolve real-time fleet and rider-accessibility issues; analyze ridership and utilization data; coordinate with local partners, drivers, operators, and internal teams; improve WAV rider experiences; and travel monthly to support driver onboarding, safety training, and operational relationships across U.S. markets.

Own regional Sales Operations infrastructure for NAMER, including territory and quota planning, account segmentation, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and operational cadence. Partner with Sales, Finance, Compensation, Systems, Analytics, and Enablement to improve coverage, forecast accuracy, workflow automation, and sales execution. Support organization design, onboarding, incentive programs, and channel deal registration while applying AI-enabled tools and sound business judgment.

Manages live operations execution for MARVEL Strike Force by translating strategy into requirements, tickets, configurations, and implementation plans. Coordinates external partners, launch readiness, cross-functional workstreams, quality assurance, and issue resolution. Improves workflows and documentation, uses performance data and player segmentation to validate decisions, and applies AI tools to accelerate analysis and execution quality.

Oversee daily 3PL operations across warehousing, transportation, fulfillment, inventory, and customer service. Lead and develop large teams, manage KPIs and operational risk, improve processes using Lean or Six Sigma methods, analyze performance data, and maintain profitability through budgeting and P&L oversight. The role may expand to regional multi-site responsibility and requires hands-on leadership in fast-paced warehouse and logistics environments.

Owns high-impact cross-functional strategy and operations problems, from framing and analysis through execution. Runs market pilots, leadership reporting, business-line deep dives, and quarterly planning. Partners with founders and senior leaders to guide resource allocation, growth, product expansion, and operational improvements, with an expected rotation into product or business-line ownership within 12–18 months.

Build and ship internal data and AI products to help Product and Engineering teams. Analyze large structured and unstructured datasets, convert analyses into repeatable tools and dashboards, and drive end-to-end projects from scoping to launch and iteration. Use AI-assisted development tools responsibly, translate findings into decision-ready recommendations, and embed feedback loops and documentation for long-term adoption.

Manages creative department operations, including executive calendars, meeting logistics, team allocations, capacity planning, workflow coordination, project deadline tracking, vacation coverage, workshops, travel arrangements, and communication among executives, teams, clients, vendors, and partners. Supports the Creative Operations Director and senior agency leaders while handling confidential information and special projects in a hybrid creative agency environment.

Own operational execution for complex AI data projects by creating operating plans, staffing and capacity models, workflows, schedules, quality standards, and milestones. Build and manage delivery teams, coordinate contractors and external partners, monitor progress, quality, costs, and risks, resolve blockers, and develop repeatable processes, tools, training, reporting, and operating routines that support scalable delivery.

Lead and scale payroll operations across the Americas, managing distributed payroll specialists, escalations, vendors, controls, compliance, service levels, and process improvements. Provide technical guidance on US and Canadian payroll, with coverage of key Latin American markets. Partner cross-functionally to support regional expansion, improve customer trust and accuracy, and drive automation, standardization, and operational efficiency.

Build and lead Spellbook’s post-sale operations function, including customer success reporting, renewal and churn forecasting, risk scoring, tooling, data models, and scalable business processes. Own the Customer Success technology stack, improve adoption and administrative efficiency, and connect sales, customer success, support, and product workflows. The role requires strong analytical, systems, project management, communication, and cross-functional change-management skills in a B2B software environment.

Coordinate cross-functional product go-to-market programs from planning through launch, adoption, and optimization. Build project plans, operating mechanisms, launch documentation, feedback loops, status updates, and decision logs. Partner with Product, Sales, Marketing, Enablement, Analytics, Finance, and leadership to align stakeholders, manage dependencies, identify blockers, and improve execution. Translate operational data and customer or field feedback into clear priorities and recommendations.

Coordinates cross-functional product go-to-market programs from planning through launch, adoption, and optimization. Builds project plans, operating mechanisms, documentation, feedback loops, status reporting, and decision processes. Partners with Product, Sales, Marketing, Enablement, Analytics, Finance, and leadership to align stakeholders, track dependencies, surface insights, improve workflows, and support product readiness and commercial execution.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Manage in-store operations focused on loss prevention, asset protection, inventory control, ordering, key control, and opening and closing procedures. Support store management by reinforcing company values and customer promises. The role requires leadership, teamwork, independent work, flexible availability across evenings and weekends, and physical handling of merchandise, including use of ladders and stock pickers.

Lead and scale GitLab's AWS and GCP marketplace and funding operations. Own marketplace processes, administer hyperscaler tooling (Tackle.io, Salesforce), drive funding initiatives (SCA, MPOPP, MCCP), resolve escalations, build AI automation agents, govern processes, manage vendor relationships, and coordinate cross-functional stakeholders to ensure accurate, scalable hyperscaler go-to-market execution.

Manages the Dairy Education and Research Centre’s daily farm, facility, financial, staffing, procurement, safety, environmental, and regulatory operations. Oversees farm workers, budgets, vendors, property maintenance, crop production, manure management, milk safety, compliance, emergency planning, and stakeholder relationships. Collaborates with university departments, researchers, government agencies, industry, and community partners to maintain financially sustainable operations and support academic programs.

Oversee residential curbside recycling operations across contract zones, leading supervisors, drivers, fleet resources, safety compliance, budgets, KPIs, and municipal or program stakeholder relationships. Manage route optimization, telematics, incident investigations, audits, workforce planning, service escalations, and continuous improvement initiatives. Ensure compliance with WorkSafeBC, environmental regulations, Recycle BC requirements, and service-level agreements while improving safety, efficiency, diversion performance, and cost control.