Top Operations Manager Jobs in Vancouver

Lead renewal analytics and forecasting for direct and channel motions. Build renewal health scoring and predictive models, improve Clari and SFDC processes, surface churn and expansion insights, partner with RevOps/Finance/IT, automate reporting, and present recommendations to senior stakeholders to improve retention and renewal performance.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Manages ice arena facility operations, including ice production and maintenance, refrigeration, HVAC, janitorial services, building maintenance, staffing, scheduling, safety, budgets, supplies, service requests, and utility monitoring. Supervises and trains employees, coordinates major ice maintenance and capital projects, troubleshoots equipment issues, and ensures facility standards and inspections are met.

Protects store assets and minimizes losses by enforcing loss prevention and key control policies, conducting inventory counts, ordering stock, and completing opening, closing, alarm, and security procedures. Supports store management in reinforcing company values and customer promises. Requires retail management and customer service experience, leadership, teamwork, schedule flexibility, and physical ability to handle merchandise and use ladders or stock pickers.

Lead Ashby’s Support Operations organization across Systems, Workforce Management, Quality, and Training. Establish operating standards, integrate functions, manage and develop functional leaders, improve efficiency and quality through data, and represent Support Operations cross-functionally. The role requires strategic systems thinking, operational leadership, coaching, process design, and customer-focused collaboration with Support, Engineering, Product, People Ops, and Knowledge Management.

Manages in-store loss prevention, asset protection, key control, inventory counts, ordering, and opening and closing security procedures. Supports store management by reinforcing company values and customer promises. Requires retail management and customer service experience, leadership, flexibility for varied shifts, and physical ability to handle merchandise and use ladders or stock pickers.

Manage in-store operations focused on loss prevention, asset protection, inventory control, ordering, key control, and opening and closing procedures. The role supports store management, reinforces company values and customer promises, conducts inventory counts, performs security walks, and helps minimize shrink. Candidates need retail management and customer service experience, leadership ability, schedule flexibility, and willingness to perform physical store and product-handling duties.

Leads Team Leaders and oversees service-level performance, revenue goals, operational reporting, staffing, client relationships, coaching, and continuous improvement. The role manages direct reports, conducts performance reviews, resolves employee issues, supports client business reviews, and ensures operational and financial expectations are achieved while maintaining company standards.

Own global business operations workflows, including the Global Fonts Program and Player Data Compliance initiatives. Coordinate studios and corporate teams across Legal, Privacy, Procurement, Publishing, and Engineering. Maintain compliance records, contracts, approvals, and risk-tracking systems; manage vendor proposal workflows; optimize operational processes using tools such as Airtable, Jira, Confluence, and generative AI. Provide project management support for software migrations, tool rollouts, and M&A integration initiatives.

Owns end-to-end production operations for the switchgear value stream, leading cross-functional teams and managing safety, quality, delivery, cost, and efficiency KPIs. Oversees daily production, scheduling, workflow optimization, resource utilization, root-cause analysis, corrective actions, and Lean continuous-improvement initiatives. Collaborates with Planning, Materials, Quality, Engineering, and Maintenance to resolve bottlenecks, ensure compliance, and improve operational performance.

Leads multi-site Bistro operations across British Columbia, ensuring consistent food quality, safety, customer experience, labor productivity, inventory control, waste reduction, training, SOP execution, and financial performance. Coaches store and Bistro leaders, conducts audits and business reviews, supports new store openings, develops labor models, manages continuous improvement initiatives, and serves as the organization’s operational food safety resource. Regular travel is required to support stores, training, inspections, and operational projects.

Leads private markets portfolio operations and a team of financial operations professionals. Oversees onboarding, capital calls, subscriptions, reconciliations, NAV validation, distributions, reporting, documentation, controls, and business continuity. Partners with affiliates, custodians, administrators, technology teams, and internal stakeholders to resolve issues, manage risk, improve processes, and deliver operational change. Builds team resilience through coaching, cross-training, succession planning, and clear ownership while advancing automation and scalable service delivery.

Leads last-mile home delivery operations across multiple regional locations, managing contract drivers, frontline managers, staffing, training, customer relationships, contract compliance, operational performance, and P&L responsibilities. The role also drives continuous improvement, supports customer satisfaction, and collaborates with national sales teams to identify growth opportunities.

Lead daily onsite operations for autonomous and wheelchair-accessible vehicle fleets. Ensure safe, reliable, compliant service; resolve real-time fleet and rider-accessibility issues; analyze ridership and utilization data; coordinate with local partners, drivers, operators, and internal teams; improve WAV rider experiences; and travel monthly to support driver onboarding, safety training, and operational relationships across U.S. markets.

Own regional Sales Operations infrastructure for NAMER, including territory and quota planning, account segmentation, forecasting governance, pipeline inspection, CRM hygiene, executive reporting, and operational cadence. Partner with Sales, Finance, Compensation, Systems, Analytics, and Enablement to improve coverage, forecast accuracy, workflow automation, and sales execution. Support organization design, onboarding, incentive programs, and channel deal registration while applying AI-enabled tools and sound business judgment.

Manages live operations execution for MARVEL Strike Force by translating strategy into requirements, tickets, configurations, and implementation plans. Coordinates external partners, launch readiness, cross-functional workstreams, quality assurance, and issue resolution. Improves workflows and documentation, uses performance data and player segmentation to validate decisions, and applies AI tools to accelerate analysis and execution quality.

Oversee daily 3PL operations across warehousing, transportation, fulfillment, inventory, and customer service. Lead and develop large teams, manage KPIs and operational risk, improve processes using Lean or Six Sigma methods, analyze performance data, and maintain profitability through budgeting and P&L oversight. The role may expand to regional multi-site responsibility and requires hands-on leadership in fast-paced warehouse and logistics environments.

Own operational execution for complex AI data projects by creating operating plans, staffing and capacity models, workflows, schedules, quality standards, and milestones. Build and manage delivery teams, coordinate contractors and external partners, monitor progress, quality, costs, and risks, resolve blockers, and develop repeatable processes, tools, training, reporting, and operating routines that support scalable delivery.

The Sales Operations Manager partners with sales leaders to diagnose operational problems, analyze performance data, recommend improvements, and lead channel projects from discovery through rollout and measurement. Responsibilities include requirements gathering, project planning, stakeholder alignment, process redesign, change management, executive communication, adoption tracking, and connecting project outcomes to productivity, conversion, pipeline quality, sales cycle, and forecast accuracy.

Leads accounting and financial reporting for Beedie’s operating businesses across property management, development, asset management, leasing, and construction management. Oversees close processes, reconciliations, cost allocations, fee revenue, reporting, audits, controls, and financial insights. Partners with business leaders and FP&A, manages regulatory requirements for brokerage operations, leads a team of accountants, and drives process improvements, risk mitigation, and consistent accounting standards.

Build and lead Spellbook’s post-sale operations function, including customer success reporting, renewal and churn forecasting, risk scoring, tooling, data models, and scalable business processes. Own the Customer Success technology stack, improve adoption and administrative efficiency, and connect sales, customer success, support, and product workflows. The role requires strong analytical, systems, project management, communication, and cross-functional change-management skills in a B2B software environment.

Coordinate cross-functional product go-to-market programs from planning through launch, adoption, and optimization. Build project plans, operating mechanisms, launch documentation, feedback loops, status updates, and decision logs. Partner with Product, Sales, Marketing, Enablement, Analytics, Finance, and leadership to align stakeholders, manage dependencies, identify blockers, and improve execution. Translate operational data and customer or field feedback into clear priorities and recommendations.

Manages UBC’s varsity game operations program, including scheduling, venue logistics, ticketing, staffing, promotions, safety, regulatory compliance, championships, budgets, and long-term planning. Leads coordinators and approximately 100 student staff, develops game-management protocols, collaborates with sport governing bodies and university stakeholders, oversees box office operations, and supports sponsorships and championship bids. Evening and weekend attendance at games and events is required.

Coordinates cross-functional product go-to-market programs from planning through launch, adoption, and optimization. Builds project plans, operating mechanisms, documentation, feedback loops, status reporting, and decision processes. Partners with Product, Sales, Marketing, Enablement, Analytics, Finance, and leadership to align stakeholders, track dependencies, surface insights, improve workflows, and support product readiness and commercial execution.

Manages day-to-day operations, performance reporting, process improvement, team leader development, training compliance, timekeeping issues, stakeholder escalations, and KPI/SLA performance. Leads teams toward targets, partners with Training and Quality, supports operational strategy deployment, and identifies performance or process gaps. The role requires shifting evening schedules in the Philippines and collaboration with onshore stakeholders.