Top IT Jobs in Vancouver

Leads and executes risk-based IT, technology, and cybersecurity audits for a regulated financial institution. Responsibilities include risk assessment, audit scoping, control testing, reporting, remediation validation, application and infrastructure reviews, third-party technology assessments, audit planning, methodology improvement, and coaching. The role requires translating complex technical risks for varied audiences and applying data analytics and AI throughout the audit lifecycle.

Analyzes business needs, processes, risks, and technology requirements; translates requirements into technical specifications and process models; facilitates stakeholder workshops; supports solution implementation, testing, defect analysis, and continuous improvement. The role works across business and IT teams, investigates data and integration issues, evaluates operational improvements, and helps ensure technology initiatives deliver business and member value.

Provides full-time onsite technical support in a mixed Windows and Mac environment. Responsibilities include monitoring and resolving tickets, troubleshooting hardware and software, managing access permissions, supporting meeting rooms and audiovisual systems, imaging and configuring workstations, maintaining documentation, and escalating complex issues. Requires strong customer service, Microsoft 365 and Azure administration experience, knowledge of Active Directory, GPOs, Hyper-V, networking, and Mac business support.

Provides administration, implementation, monitoring, and oversight of cloud-based cybersecurity systems. Responsibilities include incident response, vulnerability and compliance assessments, security audits, risk management, SIEM and network analysis, disaster recovery, security awareness training, phishing simulations, policy development, third-party risk assessments, and end-user technical support. The role also advises business stakeholders, supports security projects, evaluates technologies, and maintains system and network security procedures.

Leads Agile software delivery by facilitating Scrum ceremonies, optimizing SDLC processes, aligning roadmaps and sprint backlogs, removing cross-team blockers, tracking delivery metrics, coaching teams, and improving Agile governance. The role also uses Jira and generative AI tools to enhance documentation, dashboards, backlog refinement, and workflow efficiency.

Manage onsite IT infrastructure and user support, including Windows and Linux servers, networks, endpoints, Active Directory, cloud and hybrid systems, backups, disaster recovery, cybersecurity controls, access management, documentation, and audit support. The role also supports compliance with Controlled Goods, NATO Secret, ISO 9001, and ISO 27001 requirements while working independently under broader corporate IT guidance.

Provides hands-on Level 2 onsite IT support for hardware, software, connectivity, mobile devices, printers, meeting rooms, and workplace technology. Responsibilities include incident resolution through ServiceNow, site technology readiness, IT asset and inventory management, onboarding and offboarding support, infrastructure activities, vendor coordination, documentation, and participation in IT projects and office moves. The role requires independent troubleshooting, strong customer service, and collaboration with global IT teams.

Leads the design and delivery of scalable data visualization and analytics solutions for Product Business. Creates intuitive dashboards, wireframes, mockups, and prototypes; ensures data quality, performance, and adoption; partners with analytics engineering on data models and transformations; and supports the product management lifecycle for analytics products.

Manage hybrid Windows and Linux infrastructure, servers, storage, networks, security controls, backups, monitoring, and disaster recovery. Troubleshoot complex Tier 2/3 issues, respond to incidents and after-hours alerts, automate administration with PowerShell, Bash, and Terraform, and improve infrastructure reliability and security. The role also provides technical support, documentation, mentoring, and contributes to infrastructure projects in a fully onsite environment.

Lead PolicyMe’s IT Support function by defining strategy, managing equipment and budgets, prioritizing initiatives, maintaining access controls and SOC 2 compliance, coordinating support SLAs and security releases, managing vendors, and measuring team performance. The role combines hands-on IT operations with strategic planning, cross-functional leadership, risk management, information security governance, and AI adoption in a remote-first startup.

Owns internal IT operations, Microsoft administration, infrastructure, networking, employee support, device management, and security improvements. Coordinates external IT providers, manages assets and access, develops scripts and integrations, supports applications and authentication, and leads ISO 27001 control implementation and audit evidence. The role also standardizes management and security across Windows, macOS, and Linux environments.

Manage internal IT infrastructure for a SaaS company, including Mac and Windows device provisioning, onboarding and offboarding, office networks, software licenses, identity and access management, endpoint security, compliance support, vendor coordination, documentation, and employee help desk support.

Provide employee IT support in a fully remote, Mac-based environment. Administer SaaS applications, identity and access workflows, device management, provisioning, asset tracking, onboarding, and offboarding. Create documentation, help articles, and lightweight automations while contributing to cross-functional IT projects and applying AI to improve support operations.

Provides Tier 1–3 technical support for end users across software, hardware, conference room, warehouse, server, network, and enterprise systems. Resolves escalated issues, installs and upgrades PC components and software, manages technology assets, supports collaboration and virtual platforms, addresses service outages, and trains users. Works under supervision on routine technical problems and limited-scope projects.

Leads the functional strategy and multi-year roadmap for order management systems. Responsibilities include evaluating DOM vendors, developing business cases, translating omnichannel goals into product backlogs and user stories, integrating SAP, eCommerce, POS, payment, and fulfillment systems, and overseeing testing, deployment readiness, and hypercare. The role supports modernization from SAP ECC SD to a cloud-native distributed order management platform.

Designs, implements, tests, deploys, and supports omnichannel technology solutions, primarily SAP SD and payment systems. Translates business requirements into scalable designs, creates solution documentation and user stories, manages integrations with ecommerce, finance, logistics, POS, payment, and fraud platforms, and provides ongoing operational support. The role partners with internal and external development teams and ensures reliable handling of orders, fulfillment, returns, refunds, settlements, and related customer journeys.

Own and resolve Level 2 MSP service tickets within SLA, troubleshooting servers, Microsoft 365, Active Directory, virtualization, networking, firewalls, VPNs, endpoints, and security tools. Complete routine infrastructure projects under senior guidance, document solutions, support Level 1 technicians, communicate with clients, and participate in on-call coverage and onsite visits.

Provides frontline IT help desk support to staff by troubleshooting hardware, software, network, communication, and audio/video issues. Responsibilities include installing software, configuring devices, documenting and responding to tickets, escalating complex problems, maintaining service records, administering user accounts, and assisting with IT projects. The temporary, full-time internship lasts up to eight weeks and requires office-based work, equipment handling, and a Criminal Records Check.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Own daily accounting operations including accounts payable, accounts receivable, cash application, payment workflows, banking and account reconciliations, payroll support, expense compliance, and month-end close. Maintain accurate documentation, identify exceptions, monitor ConnectWise and accounting integrations, and provide complete, self-reviewed information for Controller approval.

Leads the IT Coordinator team and oversees help desk operations, office and AV support, hardware procurement and lifecycle management, inventory, vendors, and service levels. The role improves support through root-cause analysis, self-service, knowledge management, automation, and AI-assisted channels. It also manages onboarding equipment, office technology, live events, budgets, and cross-functional IT strategy while sharing administration responsibilities across Okta, Jira, Google Workspace, Jamf, Slack, and Zoom.

Develops, deploys, and maintains .NET applications and frameworks in an Agile team environment. Responsibilities include database and subsystem documentation, migrations and upgrades, production monitoring, risk mitigation, technology evaluation, testing standards, and collaboration with business analysts, users, IT teams, and management. The role also supports application stability, performance, and continuous improvement.

Lead identity and access management initiatives across 1Password, administering Okta, improving lifecycle workflows, and designing secure application integrations using SAML, OIDC, SCIM, APIs, and automation. Build infrastructure-as-code safeguards, access reviews, RBAC, onboarding and offboarding processes, and AI-enabled IT workflows. Partner with IT, Security, and Device Infrastructure teams on rollouts, risk management, audits, and compliance while participating in on-call support.

Leads Mosaic’s IT team and technology strategy, overseeing infrastructure, cloud systems, cybersecurity, business continuity, helpdesk operations, vendors, budgets, and IT projects. Develops long-term roadmaps, improves system reliability, guides AI governance and adoption, manages technology risks and compliance, and supports organizational transformation. The role also recruits and develops IT staff, communicates technical matters to leadership, and regularly supports sites throughout the Lower Mainland.