Top IT Jobs in Vancouver

Manage strategic public and private sector accounts by advising clients on commercial AV and IT solutions, achieving sales goals, presenting solutions, negotiating, and maintaining stakeholder relationships. Build partnerships with key decision makers, promote professional services, collaborate with vendor partners, support product demonstrations, and develop sales plans. The role is remote within British Columbia with occasional travel.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Develops complex SQL transformations and trusted data models on modern cloud platforms. Translates business requirements into scalable data structures, embeds cross-functional business logic, governs model changes, and owns specific data subdomains. The role also contributes to analytics engineering standards, self-service reporting, data science enablement, and collaboration with cross-functional partners.

Provides global end-user IT support across corporate offices and retail stores. Responsibilities include ticket triage, hardware and software troubleshooting, user onboarding and offboarding, account and access administration, device deployment and asset tracking, meeting-room AV support, POS and network troubleshooting, endpoint security compliance, and escalation of complex infrastructure or security issues.

Provides Tier 1 help desk support through calls and email, troubleshoots end-user hardware, software, peripherals, access, identity, conferencing, mobile devices, and security tools. Supports office equipment and phone setups, investigates issues with vendors and application teams, and participates in rotating after-hours on-call coverage. The role is fully onsite in downtown Vancouver and requires strong communication, analytical, and customer-service skills.

Provides enterprise IT helpdesk and technical support across multiple sites. Responsibilities include troubleshooting hardware, software, connectivity, servers, workstations, printers, and peripherals; administering Active Directory; installing operating systems, applications, upgrades, and patches; monitoring service desk tickets, networks, and servers; maintaining documentation; and supporting users outside normal hours. Requires Windows server, desktop, LAN/WAN, VPN, and Microsoft technology experience, with travel to data centers and remote sites.

Administer Google Workspace, Salesforce, ERP systems, Slack, Jira, and Confluence; build workflows and automations; troubleshoot hardware, software, networking, and A/V issues; manage technology inventory; support security training, risk assessments, compliance controls, and audits under SOC 2, PCI, and HIPAA frameworks.

Own IT internal audit projects and portions of the SOX program, including ITGC and ITAC testing, risk assessment, controls evaluation, remediation, and audit reporting. Partner with audit, finance, engineering, process owners, external auditors, and co-sourcing partners. Help establish an AI audit methodology and implement AI-enabled audit efficiencies while maintaining quality, independence, and reliability.

Build and maintain scalable data models using complex SQL transformations, business logic, and modern cloud data platforms. Design data model structures, unify cross-functional analysis, review model changes, own data subdomains, and support self-service reporting and data science. Collaborate with business and technology partners while applying analytics engineering best practices.

Provides Level 2 managed IT services by owning and resolving support tickets within SLA. Troubleshoots Windows Server, Microsoft 365, Active Directory, virtualization, networking, firewalls, VPNs, endpoints, and security tools. Performs routine infrastructure work under senior guidance, supports Level 1 technicians, documents solutions, and communicates with clients. The role requires MSP experience, independent troubleshooting, on-call availability, onsite client visits, and familiarity with RMM and PSA tools.

Designs, implements, tests, deploys, and supports Anaplan planning solutions for Planning, Buying, Allocation, and Pricing teams. Translates business requirements into scalable planning models, user stories, and functional documentation while partnering with technology, internal stakeholders, and external vendors. Ensures solution performance, sustainability, integration, and alignment with existing systems and infrastructure.

Leads enterprise security, compliance, and IT operations, establishing a unified roadmap and team. Owns security posture, incident readiness, SOC 2, NIST, BSIMM, privacy, vendor reviews, data protection agreements, AI governance, access controls, employee technology, corporate system reliability, budgets, and audit readiness. Partners with engineering, product, sales, people teams, customers, and executive leadership to protect sensitive data and scale secure operations.

Provides Tier 1 and Tier 2 technical support for local and remote users, troubleshooting devices, applications, and connectivity. Maintains technical documentation and knowledge articles, develops training materials, coordinates issue resolution, and supports service improvement initiatives and IS projects. The role requires strong customer service, prioritization, incident documentation, and collaboration while providing flexible office coverage.

Supports IT network and telecommunications operations by analyzing, maintaining, and troubleshooting LAN/WAN infrastructure, network hardware, telecommunications systems, and transmission equipment. Performs routine technical tasks, resolves identifiable network problems, supports limited-scope projects, follows established procedures, and develops competency under direct supervision.

Manages IT infrastructure projects and programs while supporting organizational growth and customer-focused operations. The posting provides limited role-specific responsibilities but requires U.S. work authorization, successful background screening, and a drug test.

Own corporate IT operations while automating identity and access lifecycles, SaaS administration, endpoint security, compliance evidence generation, and IT support. The role includes Okta and SCIM provisioning, MDM management, OS patching, encryption baselines, license reclamation, audit readiness, runbook standardization, and Tier 1/2 support. The engineer will use Python, Bash, APIs, and AI coding tools to replace manual processes with policy-driven workflows and advise Finance and HR on tool administration.

Engineer AI-enabled automation, integrations, workflows, and guardrails across Xero’s Atlassian, Google Workspace, Slack, and internal AI ecosystem. Own production systems, solve complex technical challenges, improve reliability, contribute to architecture and engineering standards, maintain documentation, and support or mentor teammates. The role requires hands-on scripting, API and integration design, cloud productivity systems expertise, security awareness, and strong communication in a hybrid Vancouver-based team.

Leads IT risk advisory consulting engagements, including IT general controls, SOX compliance, ERP and application control reviews, and cybersecurity risk assessments. Evaluates control design and effectiveness, analyzes system data and logs, develops risk-control matrices and testing strategies, manages project plans and budgets, reviews consultant work, and communicates findings and recommendations to clients and executives. Builds client relationships, mentors staff, and stays current on emerging technology risks and regulatory frameworks.

Manage technology projects from strategy through delivery, ensuring high-quality outcomes on time and within budget. Improve project management methodologies, coordinate cross-functional stakeholders, support strategic technology initiatives, and foster collaboration across business and technology teams. The role also involves contributing to organizational objectives and enabling team growth in a dynamic environment.

Lead IT risk assessments, evaluate and document inherent and residual risks, partner with stakeholders to develop and monitor risk response plans, support enterprise IT risk and cyber security initiatives, maintain risk management procedures and best practices, and communicate risks across ITS and business units.

Leads IT audit planning, execution, and reporting across SOC 1, SOC 2, financial statement, ITGC, and SOX programs. Identifies control gaps, manages remediation, advances IPO readiness, and develops AI-enabled audit workflows. The role coordinates with Engineering, Finance, Legal, and People teams, manages external auditors, and mentors direct reports while improving compliance efficiency and stakeholder outcomes.

Identify, screen, and manage candidates and consultants for contract and direct-hire IT roles. Partner with sales and business stakeholders to fulfill job orders, conduct interviews, maintain candidate skill matrices, log activity in Bullhorn, and support business development and cross-selling across teams.

Provides frontline IT support for approximately 100 employees across hybrid Bay Area offices. Responsibilities include service desk intake and troubleshooting, Windows and mobile endpoint support, Microsoft 365 administration, onboarding and offboarding, identity and access management, asset inventory, hardware lifecycle coordination, documentation, root-cause analysis, and occasional on-call support. The role also provides onsite hardware, conference room, and AV assistance while supporting security awareness and process improvements.

Owns administration, security, lifecycle management, and standardization of IREN’s global corporate network infrastructure. Responsibilities include firewalls, switching, wireless, VPNs, identity-aware access, network monitoring, vulnerability remediation, SIEM/MDR integrations, incident response support, audits, documentation, change management, office buildouts, carrier relationships, and acquisition integrations. The role requires strong enterprise networking, security, compliance, automation, and troubleshooting expertise, with occasional travel and on-call participation.