Top IT Jobs in Vancouver

Manage strategic public and private sector accounts by advising clients on commercial AV and IT solutions, achieving sales goals, presenting solutions, negotiating, and maintaining stakeholder relationships. Build partnerships with key decision makers, promote professional services, collaborate with vendor partners, support product demonstrations, and develop sales plans. The role is remote within British Columbia with occasional travel.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Future IT opportunities supporting lawyers and firm employees across application services, business services, infrastructure and operations, support services, security, and networking. Responsibilities may include technical support, troubleshooting, application assistance, network administration, and client service. Candidates should demonstrate organization, communication, attention to detail, initiative, adaptability, independent problem-solving, and teamwork.

Leads IT strategy, infrastructure, cybersecurity, service delivery, business continuity, AI governance, vendor relationships, budgets, and technology projects. Manages network, servers, cloud systems, backups, hardware, helpdesk performance, and IT policies while serving as an escalation point for complex issues. Develops and coaches a three-person IT team, oversees hiring and succession planning, and communicates technical recommendations to executives. The role is fully in-office and includes regular travel to regional sites.

Develops, deploys, and maintains .NET applications and frameworks in an Agile team environment. Responsibilities include database and subsystem documentation, migrations and upgrades, production monitoring, risk mitigation, technology evaluation, testing standards, and collaboration with business analysts, users, IT teams, and management. The role also supports application stability, performance, and continuous improvement.

Leads a global IT infrastructure and operations function, managing 25+ direct and indirect reports. Defines infrastructure strategy, oversees cloud, network, server, telecommunications, and enterprise environments, and drives security, optimization, incident management, projects, vendor relationships, budgets, and service performance. Partners with executives and business stakeholders on risk management, technology solutions, modernization, and organizational transformation across complex multi-site operations.

Administer and continuously improve endpoint management platforms across Windows and macOS devices. Configure endpoint policies, applications, agents, device settings, software distribution, operating system deployment, provisioning, patching, and compliance controls. Partner with cybersecurity and service desk teams to resolve complex issues. Support endpoint projects, automation, reporting, documentation, testing, and operational transitions.

Provides frontline IT help desk support to staff, troubleshooting hardware, software, network, communication, and audio/video issues. Assists with software installation, device configuration, ticket documentation, user account administration, and IT projects. The intern escalates complex issues, maintains service records, and supports users in an office environment while gaining hands-on experience in IT support and systems administration.

Leads Tier 1 and Tier 2 MSP technicians, manages ticket queues and client escalations, ensures SLA compliance, and provides hands-on support for complex infrastructure issues. Responsibilities include mentoring staff, coordinating vendors, supporting major incidents, managing IMAC requests, maintaining PSA/RMM tools and documentation, and serving as a technical client subject matter expert across Windows, Microsoft 365, identity, networking, servers, virtualization, and specialized systems.

Develops complex SQL transformations and trusted data models on modern cloud platforms. Translates business requirements into scalable data structures, embeds cross-functional business logic, governs model changes, and owns specific data subdomains. The role also contributes to analytics engineering standards, self-service reporting, data science enablement, and collaboration with cross-functional partners.

Provides global end-user IT support across corporate offices and retail stores. Responsibilities include ticket triage, hardware and software troubleshooting, user onboarding and offboarding, account and access administration, device deployment and asset tracking, meeting-room AV support, POS and network troubleshooting, endpoint security compliance, and escalation of complex infrastructure or security issues.

Provides Tier 1 help desk support through calls and email, troubleshoots end-user hardware, software, peripherals, access, identity, conferencing, mobile devices, and security tools. Supports office equipment and phone setups, investigates issues with vendors and application teams, and participates in rotating after-hours on-call coverage. The role is fully onsite in downtown Vancouver and requires strong communication, analytical, and customer-service skills.

Provides enterprise IT helpdesk and technical support across multiple sites. Responsibilities include troubleshooting hardware, software, connectivity, servers, workstations, printers, and peripherals; administering Active Directory; installing operating systems, applications, upgrades, and patches; monitoring service desk tickets, networks, and servers; maintaining documentation; and supporting users outside normal hours. Requires Windows server, desktop, LAN/WAN, VPN, and Microsoft technology experience, with travel to data centers and remote sites.

Administer Google Workspace, Salesforce, ERP systems, Slack, Jira, and Confluence; build workflows and automations; troubleshoot hardware, software, networking, and A/V issues; manage technology inventory; support security training, risk assessments, compliance controls, and audits under SOC 2, PCI, and HIPAA frameworks.

Own IT internal audit projects and portions of the SOX program, including ITGC and ITAC testing, risk assessment, controls evaluation, remediation, and audit reporting. Partner with audit, finance, engineering, process owners, external auditors, and co-sourcing partners. Help establish an AI audit methodology and implement AI-enabled audit efficiencies while maintaining quality, independence, and reliability.

Build and maintain scalable data models using complex SQL transformations, business logic, and modern cloud data platforms. Design data model structures, unify cross-functional analysis, review model changes, own data subdomains, and support self-service reporting and data science. Collaborate with business and technology partners while applying analytics engineering best practices.

Provides senior-level Section 508 accessibility expertise for government IT programs. Advises on policy, procurement, software development, document compliance, testing, remediation, and lifecycle processes. Evaluates and validates accessible Microsoft Office and PDF content, creates remediation reports and compliant documents, tracks requests in ServiceNow, trains personnel, and guides accessibility specialists. Requires DHS Trusted Tester certification and proficiency with accessibility testing and remediation tools.

Provides expert-level systems engineering and cloud architecture support for Azure modernization initiatives. Designs cloud-native architectures, automation, IaC, DevSecOps and CI/CD pipelines; manages cloud operations, security, resiliency and costs. Leads business process and requirements analysis, legacy-system modernization, Agile coaching, IV&V, testing and strategic technical planning. Advises senior leaders and guides cross-functional teams through complex technology adoption and continuous improvement.

Provides Level 2 managed IT services by owning and resolving support tickets within SLA. Troubleshoots Windows Server, Microsoft 365, Active Directory, virtualization, networking, firewalls, VPNs, endpoints, and security tools. Performs routine infrastructure work under senior guidance, supports Level 1 technicians, documents solutions, and communicates with clients. The role requires MSP experience, independent troubleshooting, on-call availability, onsite client visits, and familiarity with RMM and PSA tools.

Own internal IT operations, including employee onboarding and offboarding, device configuration, troubleshooting, SaaS and identity administration, hardware inventory, office technology, endpoint compliance, access reviews, and SOC 2 support. Build automations for SaaS provisioning, hardware lifecycle management, and IT workflows while improving documentation, security practices, and employee productivity.

Designs, implements, tests, deploys, and supports Anaplan planning solutions for Planning, Buying, Allocation, and Pricing teams. Translates business requirements into scalable planning models, user stories, and functional documentation while partnering with technology, internal stakeholders, and external vendors. Ensures solution performance, sustainability, integration, and alignment with existing systems and infrastructure.

Leads enterprise security, compliance, and IT operations, establishing a unified roadmap and team. Owns security posture, incident readiness, SOC 2, NIST, BSIMM, privacy, vendor reviews, data protection agreements, AI governance, access controls, employee technology, corporate system reliability, budgets, and audit readiness. Partners with engineering, product, sales, people teams, customers, and executive leadership to protect sensitive data and scale secure operations.

Provides Tier 1 and Tier 2 technical support for local and remote users, troubleshooting devices, applications, and connectivity. Maintains technical documentation and knowledge articles, develops training materials, coordinates issue resolution, and supports service improvement initiatives and IS projects. The role requires strong customer service, prioritization, incident documentation, and collaboration while providing flexible office coverage.

Supports IT network and telecommunications operations by analyzing, maintaining, and troubleshooting LAN/WAN infrastructure, network hardware, telecommunications systems, and transmission equipment. Performs routine technical tasks, resolves identifiable network problems, supports limited-scope projects, follows established procedures, and develops competency under direct supervision.