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Top Customer Service Jobs in Vancouver

12 Days Ago
Easy Apply
Remote
Vancouver, BC
Easy Apply
Junior
Junior
Big Data • Fintech • Mobile • Payments • Financial Services
As a Customer Advocacy Associate II at Affirm, you will manage complex complaints from regulators, ensuring a high-quality customer experience. Your role involves investigating complaints, collaborating with cross-functional teams to identify improvement opportunities, and enhancing customer trust in Affirm’s products and services.
Top Skills: CollaborationCommunicationsCustomer ServiceOperationsProblem-SolvingRegulatory Compliance
Reposted 20 Days Ago
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will build and manage relationships with clients, ensuring they receive high value from Gartner services. Responsibilities include engaging with clients to discern their business priorities, onboarding new clients, and coordinating with internal teams to maximize client satisfaction and investment returns.
Top Skills: CollaborationCommunicationCritical ThinkingCustomer ServiceFrench LanguageInfluencing SkillsPrioritization
3 Days Ago
Remote
Vancouver, BC
Junior
Junior
Cloud • Information Technology • Payments • Software • Database
As a Customer Support Representative at Roofr, you will provide high-quality support to customers via phone, email, and chat, troubleshoot issues, maintain product knowledge, and work closely with various teams to enhance the customer experience. You’ll focus on resolving inquiries and ensuring customer satisfaction while contributing to a seamless support process.
Top Skills: Zendesk
25 Days Ago
Remote
Vancouver, BC
Junior
Junior
Security
The Remote Customer Experience Representative will interact with external customers via email and phone to provide superior customer service. Responsibilities include resolving inquiries, modifying orders, documenting warranty programs, collaborating with internal departments, and adhering to company policies and service level agreements.
Top Skills: As400Customer ServiceMS Office
2 Days Ago
Remote
Vancouver, BC
Mid level
Mid level
Cloud • Greentech • Social Impact • Software • Consulting
The Customer Support Specialist will provide technical support for VelocityEHS' software solutions to B2B customers, ensuring high customer satisfaction. Responsibilities include troubleshooting technical issues, documenting software bugs, and collaborating with internal teams. The role demands effective communication, problem-solving skills, and the ability to follow up on customer issues promptly.
Entry level
Gaming • Information Technology
As an Online Casino Dealer, you will host popular games like Blackjack, Poker, and Roulette, engaging with virtual players and introducing game rules. Your role involves maintaining a positive demeanor, performing quick card handling, and conversing with players without sharing opinions. No prior experience is needed, as training will be provided.
Reposted 2 Days Ago
Vancouver, BC
Entry level
Entry level
Gaming • Information Technology
As a Game Presenter, you'll host casino games, engage with players, deal cards, and provide customer service. Responsibilities include introducing games, discussing trivia, and ensuring a positive gaming experience while adhering to appearance standards.
Entry level
Gaming • Information Technology
As a Japanese Speaking Game Presenter, you will engage with online players, explain game rules, deal cards, and ensure an enjoyable gaming experience. Your role includes handling game equipment and maintaining a positive, professional appearance while entertaining viewers in a dynamic, remote studio environment.
Reposted 2 Days Ago
Vancouver, BC
Entry level
Entry level
Gaming • Information Technology
As a Card Shuffler, you will shuffle playing cards, maintain order of card equipment, document inventory for audits, and adapt to changing priorities, while working in a fast-paced, multicultural environment.
Reposted 26 Days Ago
Vancouver, BC
Entry level
Entry level
Consulting
The Client Success Associate will manage relationships with clients, understand their business needs, and recommend effective actions to maximize the value of Gartner's services. The role involves onboarding new clients, collaborating with internal teams, and ensuring high client retention and ROI.
Top Skills: CollaborationCommunicationCritical ThinkingCustomer ServiceInfluencing SkillsPrioritization
Reposted 26 Days Ago
Vancouver, BC
Junior
Junior
Consulting
The Client Success Partner focuses on managing relationships with clients, ensuring they receive maximum value from their investments in Gartner services. Responsibilities include onboarding new clients, understanding their business priorities, and collaborating with internal teams to enhance service delivery.
Top Skills: Client ServiceCollaborationCommunicationCritical ThinkingCustomer ServiceInfluencingPrioritization
Reposted 26 Days Ago
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will manage relationships with existing clients, ensuring they receive value from Gartner services. Responsibilities include engaging with clients, onboarding new clients, and collaborating with internal teams to maximize client satisfaction and retention.
Top Skills: CollaborationCommunicationCritical ThinkingCustomer ServiceFrench LanguageInfluencing SkillsPrioritization
Reposted 26 Days Ago
Vancouver, BC
Entry level
Entry level
Consulting
The Client Success Associate is responsible for managing client relationships, ensuring high value and client retention through successful onboarding and collaboration with internal teams. They engage with clients to understand their needs and deliver insights that align with Gartner’s services.
Top Skills: CollaborationCommunicationCritical ThinkingCustomer ServiceInfluencing SkillsPrioritization
20 Days Ago
Remote
Vancouver, BC
Junior
Junior
Insurance • Financial Services
The Customer Success Specialist will assist customers throughout the life insurance application process, ensuring top-notch service from submission to claims. Responsibilities include managing applications, coordinating medical exams, tracking billing information, and collaborating with various teams to enhance customer experience.
Top Skills: Customer ServiceGoogle SuiteInsuranceLife InsuranceSales
25 Days Ago
Remote
Vancouver, BC
Junior
Junior
Security
As a bilingual customer experience representative, you will provide exceptional service via phone and email, resolving customer inquiries about products and orders. You will collaborate with internal departments and document customer interactions to ensure positive experiences while maintaining service level agreements.
Top Skills: As400Bilingual EnglishBilingual FrenchCrm ApplicationsCustomer ServiceMS Office
Senior level
Fintech • Software • Travel • Business Intelligence • Consulting • App development • Big Data Analytics
As an Experienced Sabre Travel Consultant, you will provide exceptional service to corporate business clients, advising on travel arrangements and ensuring compliance with travel policies. You will utilize the Sabre GDS to manage bookings for domestic and international travel, while mentoring team members to enhance service quality.
Top Skills: Customer ServiceGdsSabreTravel Analysis
Entry level
Fintech • Software • Travel • Business Intelligence • Consulting • App development • Big Data Analytics
As a Bilingual Associate Travel Consultant, you will engage in a paid training program to learn about the travel industry and provide exceptional customer service. Your role includes using booking tools, resolving customer inquiries, and becoming TICO certified, with potential for career advancement.
Top Skills: Booking SystemsCustomer ServiceGdsSalesTravel Industry
Reposted Yesterday
Remote
Vancouver, BC
Entry level
Entry level
Fintech
As a Support Specialist I at Brex, you will resolve customer inquiries via email, phone, and chat, communicate with empathy, and document any technical issues for the Engineering team. Your role involves contributing to team goals and enhancing the customer experience through collaboration and mentorship.
8 Days Ago
Remote
Vancouver, BC
Mid level
Mid level
Financial Services
The Customer and Client Support Lead will manage operations for digital and voice customer teams in Canada. Responsibilities include ensuring SLAs are met, overseeing communication volumes, coaching agents, and managing licensing requirements. The role involves collaboration with leadership to resolve client issues and improve performance through data-driven strategies.
4 Days Ago
Vancouver, BC
Junior
Junior
Fintech • Payments • Software • Financial Services
The Specialist, Customer Support will provide exceptional customer experiences by resolving inquiries, requests, and complaints through digital channels. This role involves understanding products, collaborating with departments, managing customer responses, monitoring accounts for fraud, and participating in process improvement projects.
Top Skills: Genesys Cloud
11 Days Ago
Remote
Vancouver, BC
Junior
Junior
Software
As a Customer Support representative at Jane, you will assist healthcare customers through live channels, troubleshoot inquiries, conduct onboarding calls and demos, and foster relationships to ensure customer satisfaction. You will be an integral part of the team, helping to improve workflows and continually enhance customer interaction quality.
Top Skills: Crm ToolsCustomer Support Software
Junior
Edtech
The Live Chat Support Specialist at Thinkific will deliver personalized support primarily through live chat and emails, assisting high-value customers with their inquiries and ensuring they derive maximum value from the platform. Responsibilities include handling urgent requests, documenting bugs, and suggesting operational improvements.
6 Days Ago
Hybrid
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Software
As a Senior Customer Support Lead, you will provide high-quality support while troubleshooting complex issues on Findem's platform. You will build processes to enhance the support function, collaborate with engineering teams, and develop self-service resources to empower customers and improve operational excellence.
6 Days Ago
Remote
Vancouver, BC
Entry level
Entry level
Fintech • Software
The Customer Support Specialist provides software support, training, and troubleshooting for RoomKeyPMS products. They assist clients with technical issues, document resolutions, coordinate with internal teams, and maintain customer satisfaction through tailored service. This role also involves emergency after-hours support and creating user documentation.
Top Skills: Cloud ComputingCRMDatabasesmacOSWindows
15 Days Ago
Remote
Vancouver, BC
Entry level
Entry level
Healthtech • Software
As a Customer Support Specialist, you will be the first point of contact for users, assisting them with navigating the CANImmunize platform. Responsibilities include resolving technical issues, managing support tickets, gathering customer feedback, and collaborating with internal teams to enhance user experience and product improvement.
Top Skills: CollaborationCommunicationCustomer SupportJIRAProblem-SolvingSaaSTechnical TroubleshootingZendesk
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