Top Customer Support Jobs in Vancouver

Clio seeks Customer Support Specialists to assist legal professionals, focusing on product knowledge, customer experience, and career development while receiving structured training and coaching.

Lead and scale the global support organization, ensuring operational performance and customer satisfaction across multiple support tiers. Manage BPO and in-house teams, and drive strategic improvements.

As a Customer Support Engineer, you'll troubleshoot Kubernetes and vCluster issues, provide technical support, collaborate with engineering, and document solutions to improve the support process.

Provide first-level support for customers inquiring about Synthesis technology solutions and troubleshoot basic issues. Log interactions and help educate customers on product functionalities.

As a Manager of Product Support, you will lead a team to deliver exceptional customer support, optimize performance, enhance customer experience, and collaborate across departments.

As an Intermediate Customer Support Specialist, you will handle inbound requests, troubleshoot issues, mentor new hires, and promote Clio’s AI-powered solutions, all while maintaining high customer satisfaction.

The Senior Customer Support Specialist will handle customer inquiries, support Clio Accounting products, mentor team members, and improve departmental processes.

As a Customer Support Lead, you will coach and support Team Captains, drive operational excellence, and enhance customer experiences using AI and performance data.

Provide L1 customer support for Medsender via email/chat/Zoom, troubleshoot workflows, triage bugs to Product/Engineering, improve documentation, support onboarding, and follow HIPAA minimum-necessary practices.

Provide wealth and investment-related sales and services to BMO customers. Achieve sales targets, manage customer inquiries, and adhere to compliance regulations.

Start on a 6-month Payments project executing system updates, data migrations, and managing merchant applications. After transition, provide frontline customer support via chat, email, and phone, troubleshoot technical issues, identify trends and bugs, collaborate with Product and Engineering, and improve processes to maintain high customer satisfaction.

This role involves providing support to veterinarians and technicians by answering inquiries, resolving issues, and clarifying lab test results while utilizing various communication channels.

As a Chatdesk Expert, provide customer support for brands through social media and email. Set your own schedule and work remotely.

As a Technical Customer Support Specialist, resolve complex issues for B2B customers, provide technical support in Mandarin and English, document processes, and identify product gaps to enhance the user experience.

The Associate, Customer & Product Support role involves delivering customer support, troubleshooting technical issues, and collaborating with product and engineering teams to enhance user experience and product features.

The Customer Support Specialist serves as a front-line representative, addressing support issues through effective communication, problem-solving, and customer advocacy. They prioritize and resolve issues while adhering to service metrics to enhance customer satisfaction in a SaaS environment.

The Senior Customer Support Specialist handles customer inquiries, provides expert product support, resolves escalated issues, and trains team members, focusing on AI solutions.

Lead Customer Support Operations within Revenue Operations: design and implement scalable programs, optimize tech stack, surface insights from support metrics, run strategic initiatives, manage a lean ops team, and partner cross-functionally to improve efficiency and customer experience.

As a Customer Support Representative at 7shifts, you'll provide customer support via chat, email, and phone, educate customers, and troubleshoot issues. You'll collaborate with the support team and enhance customer satisfaction.

The Customer Support Representative will handle customer support emails, address order statuses, and collaborate with logistics and tech teams to improve operations.

The Customer Support Specialist will troubleshoot customer issues, train users on the platform, and contribute to support resources while ensuring customer satisfaction and meeting personal and team goals.

As a Customer Support Specialist III, you'll assist crew members and clients with product inquiries, troubleshoot technical issues, manage case backlogs, and support workflow improvements. You'll collaborate cross-functionally to ensure timely and accurate resolutions while maintaining a high standard of customer support.

Provide high-quality, real-time customer support, lead demos and onboarding, troubleshoot billing and insurance issues, and tailor communication across phone, chat, and video while learning deeply about the product and improving processes.