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Top Customer Support Jobs in Vancouver
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
As a Quality Assurance Lead, oversee QA Specialists, managing performance metrics, mentoring staff, driving automation initiatives, and ensuring quality monitoring and reporting across the organization.
Top Skills:
Autoqa SolutionsQa Automation ToolsQuality Management Systems
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Associate Customer Support Technician will assist customers with technical issues via phone, email, and chat, focusing on problem resolution and efficient customer service.
Top Skills:
Case Management SystemsFreshdeskJIRAMicrosoft ApplicationsSalesforceTalkdesk
Software
As a Senior Customer Support Specialist, you will provide exceptional support to customers, assist with product inquiries, and improve support processes.
Top Skills:
Customer ServiceKnowledge Base ArticlesSupport Software
Biotech
As a Customer Support Associate, you'll process orders, manage shipments, and resolve customer inquiries via phone and email, ensuring excellent service.
Top Skills:
Google SuiteMicrosoft Suite
Appliances • Manufacturing
The Customer Support Manager oversees technical support services, manages day-to-day operations, and fosters team development while ensuring customer satisfaction.
Top Skills:
CanCanopenCrm ToolsJ1939
Software
The Customer Support role involves assisting clinics using Jane's management platform, requiring onboarding calls, troubleshooting, and live support with a focus on quality customer interaction.
Information Technology • Internet of Things
As a Customer Support Specialist, you will assist users of the Bonsai platform, troubleshoot issues, and provide helpful guidance, while also advocating for user feedback to improve the platform.
Top Skills:
ExcelGoogle SheetsIntercomZendesk
Artificial Intelligence • Software
As a Customer Support Engineer, you'll guide customers through Dot Compliance solutions, address inquiries, resolve issues, and collaborate with internal teams, ensuring high customer satisfaction.
Top Skills:
Salesforce
Cloud • Legal Tech • Software
The Customer Support Specialist handles inbound customer requests via phone, chat, and email, providing solutions and troubleshooting for Clio's products while fostering a positive customer experience.
Top Skills:
Google SuiteMS OfficeSalesforceServicecloud
New
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Software
The Customer Support Workforce Planner will monitor customer inquiries, optimize team workflow and scheduling, and coordinate support resource allocation to ensure exceptional service during peak hours.
Top Skills:
DialpadScheduling And Queue Management Software
Information Technology • Software
The Regional Customer Relations and Support Manager focuses on fostering strong customer relationships and providing daily customer support, especially during migration projects and issue resolution.
Top Skills:
OracleWeb
Software
As a Customer Support Representative, you'll provide empathetic support to customers via chat, email, and phone, troubleshoot issues, and educate them on using the platform effectively.
Top Skills:
Mobile AppsSaaSWeb Apps
Food • Software
Responsible for delivering customer solutions, managing support queries, troubleshooting issues, and continuous professional development in customer support roles.
Top Skills:
Foodservice Tech SoftwareSalesforceZendesk
Hardware • Information Technology • Other • Software • Analytics
The Customer Support Specialist provides technical support via phone, email, and ticketing, maintains ticket queues, and trains users, among other responsibilities.
Top Skills:
Erp SystemsMS OfficeTicketing Systems
Information Technology
As a Customer Support Specialist, respond to inquiries, manage part replacements, and ensure high-quality customer support through ticket systems.
Top Skills:
HubspotShopifyZendesk
Software
Lead a customer support team, coaching and developing team members while ensuring high-quality service delivery. Handle escalations and improve customer experience through performance metrics and continuous improvement strategies.
Software
The role involves administering and optimizing support platforms, enhancing workflows, implementing automation, collaborating with teams, and leveraging data insights to improve customer support efficiency.
Top Skills:
HelpscoutIntercomTalkdeskZendesk
Financial Services
Provide technical product and data support to clients, troubleshoot issues, manage customer incidents, and enhance workflows. Communicate effectively with customers and transform large datasets using Python or Excel.
Top Skills:
DatastageErp SystemsEtl EnvironmentsExcelInformaticaJIRAPythonTalendZendesk
Blockchain • Consumer Web • Fintech • Software • Cryptocurrency
Lead and enhance CoinTracker's Customer Support team, focusing on customer satisfaction and effective management of resources during tax season and beyond.
Top Skills:
Bpo ManagementCustomer Support Fundamentals
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