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Top Customer Support Jobs in Vancouver

Reposted YesterdaySaved
Remote or Hybrid
Vancouver, BC
Entry level
Entry level
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
Provide customer support for software and hardware, triage issues, and assist customers via phone, email, and chat in French.
Top Skills: FreshdeskJIRAMicrosoft ApplicationsSalesforceTalkdesk
14 Days AgoSaved
In-Office or Remote
Vancouver, BC
Junior
Junior
Big Data • Information Technology • Software • Analytics • Energy
As a Customer Support Specialist, you will troubleshoot and resolve issues for customers using software applications, ensuring high customer satisfaction through effective support and communication.
Top Skills: GisSQL
Reposted 2 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Digital Media • Marketing Tech • Social Media • Software • Analytics
As a Manager, Customer Support Training & Development, you will lead a team to create and deliver effective training programs aligned with business objectives while fostering partnerships with leaders for successful learning outcomes.
Top Skills: Learning Management SystemsSaaS
8 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Financial Services
The Customer Support Analyst provides technical product and data support, troubleshoots issues, and enhances customer experience through effective communication and data management.
Top Skills: DatastageErp SystemsExcelInformaticaJIRANetSuitePythonSageSAPTalendZendesk
Reposted 2 Hours AgoSaved
Vancouver, BC
Junior
Junior
Software
The Customer Support Specialist provides IT support by responding to technical tickets, resolving customer issues, and collaborating with engineering teams.
Top Skills: Help Desk SoftwareRemote Desktop Applications
2 Days AgoSaved
Remote
Vancouver, BC
Entry level
Entry level
Marketing Tech • Software
As a Customer Support Specialist, you will assist customers with queries, create documentation, and collaborate to enhance customer experiences on the Knak platform.
Top Skills: CSSHTMLIntercomZendesk
2 Days AgoSaved
Remote
Vancouver, BC
Internship
Internship
Artificial Intelligence • Healthtech • Software
As a Customer Support Intern, you'll assist users with Medsender, troubleshoot issues, collaborate with engineers, and create support documentation.
Top Skills: Customer Support Software
Reposted 2 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Healthtech
This role involves coaching a customer support team, monitoring performance metrics, handling escalations, and fostering a positive team culture while ensuring high service standards.
Top Skills: Amazon ConnectMetabaseZendesk

Featured Jobs

Reposted 13 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Software
As a Senior Customer Support Specialist, you'll provide high-quality support, collaborate on product improvements, mentor, and enhance user experiences for photographers.
Top Skills: Pixieset
Reposted 4 Days AgoSaved
Remote
Vancouver, BC
Entry level
Entry level
Healthtech • Software
As a Customer Support Specialist, you will assist users via email, chat, and phone, troubleshoot issues, manage support tickets, and collaborate with teams to enhance user experience and public health initiatives.
Top Skills: JIRASaaSZendesk
Reposted 9 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Software
The Customer Support Engineer will resolve customer issues, improve internal tools, and engineer solutions to enhance customer experience. Excellent communication and frontend development skills are essential, along with experience in modern web architecture.
Top Skills: Caching TechniquesCdnsCi/Cd PipelinesCloud TechnologiesDnsNext.JsReactServerless Computing
Reposted 11 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Cloud • Information Technology • Software • Infrastructure as a Service (IaaS)
As a Customer Success Specialist, you'll manage customer inquiries, provide technical support, troubleshoot issues, and maintain communication records.
Top Skills: BashCloud ComputingGitInfrastructure ManagementPythonSaaSTicket Management Systems
Reposted 11 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Insurance • Software
Oversee customer support processes, manage team performance, enhance efficiency, and ensure customer satisfaction while leveraging AI and automation.
Top Skills: AIAutomation Tools
Reposted 13 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Greentech
Support global deployment of carbon capture systems, troubleshoot customer issues, develop process documentation, and ensure compliance with standards.
Top Skills: Aspen HysysAspen PlusAvevaCrm SoftwareMatlabPythonWaveWinflows
Reposted 24 Days AgoSaved
In-Office
Vancouver, BC
Entry level
Entry level
Cloud • Legal Tech • Software
The Customer Support Specialist will provide exceptional service to clients, troubleshooting issues, and promoting product features while managing inbound requests via multiple communication channels.
Top Skills: Google SuiteMS OfficeZendesk
Reposted 25 Days AgoSaved
In-Office or Remote
Vancouver, BC
Junior
Junior
Software
As a Customer Support Representative at 7shifts, you will serve as the first point of contact for customers, providing empathetic and solution-focused support via chat, email, and phone. You will educate customers on product usage, troubleshoot issues, track requests, and collaborate with the support team.
Reposted 17 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Fintech
The Director of Customer Support leads support function scalability, establishes strategies, manages performance metrics, and ensures effective client engagement and incident management in a FinTech environment.
Top Skills: AIMl
Reposted 17 Days AgoSaved
Vancouver, BC
Junior
Junior
Marketing Tech • Software
Provide technical support to SMB clients, troubleshooting software inquiries, and building strong customer relationships to ensure satisfaction and retention.
Top Skills: Api IntegrationsErp SoftwareSaaS
Reposted 20 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Automotive • Events
As a Customer Support Coordinator, you'll manage customer inquiries, monitor live trips, and ensure smooth logistics operations while communicating in both English and French.
Top Skills: Customer Relationship Management (Crm) SystemsTicketing Systems
22 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Internet of Things
The Manager, Customer Support Operations will build and manage a scalable support function for paid subscription services, oversee tools like Zendesk, and ensure high-quality support.
Top Skills: Ai Support ToolsAutomation ToolsZendesk
22 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Software
The Senior Manager will optimize support operations, enhance team performance, manage resource allocation, and collaborate with various departments to improve customer experience.
Top Skills: Ai TrainingAtlassian Products)CrmsHubspotIntercomSQLTicketing Software (Zendesk
23 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Cloud • Social Impact • Software
As a Senior Specialist in Financial Edge Customer Support, you'll resolve complex cases, mentor team members, maintain system reliability, and drive support quality.
Top Skills: Financial Edge
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