Top Customer Support Jobs in Vancouver

The Customer Support Specialist will provide technical support for VelocityEHS' software solutions to B2B customers, ensuring high customer satisfaction. Responsibilities include troubleshooting technical issues, documenting software bugs, and collaborating with internal teams. The role demands effective communication, problem-solving skills, and the ability to follow up on customer issues promptly.

Provide exceptional customer support, troubleshoot technical issues, manage cases using Salesforce, support chart loading, and assist with software registration.

The Customer Support Specialist will handle inbound requests via phone, chat, and email, ensuring a seamless customer experience. Responsibilities include troubleshooting product issues, coaching users on self-serve resources, collecting feedback on products, and identifying upsell opportunities, all while supporting an engaged and solutions-oriented team culture.

The Customer Support Specialist will engage users, resolve issues, provide training on the platform, and develop support materials to maximize customer satisfaction and retention.

The Customer Support Associate will assist new customers with onboarding, manage relationships, troubleshoot issues, and enhance the customer experience while meeting team KPIs.

The Customer Support Associate will provide technical support to customers via chat, email, and phone, while identifying trends and improving processes in a fast-paced environment.

The Customer Support Representative will provide exceptional service and technical support to SMB clients, troubleshoot software-related inquiries, and maintain communication with clients. This role involves assisting with workflow automation, API integrations, and contributing to knowledge resources to enhance self-service support while ensuring high customer satisfaction and retention.

The Customer Support Manager leads and develops a team of support agents to ensure high-quality service for healthcare professionals using Clipboard Health. Responsibilities include performance monitoring, providing coaching, managing schedules, and enhancing support processes to maintain customer satisfaction.