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Top Customer Support Jobs in Vancouver

6 Days Ago
Vancouver, BC
Entry level
Entry level
Cloud • Legal Tech • Software
The Customer Support Specialist will provide exceptional service to clients, troubleshooting issues, and promoting product features while managing inbound requests via multiple communication channels.
Top Skills: Google SuiteMS OfficeZendesk
2 Days Ago
Remote
Vancouver, BC
Junior
Junior
Edtech
The Customer Support Associate will assist new customers with onboarding, manage relationships, troubleshoot issues, and enhance the customer experience while meeting team KPIs.
Top Skills: AppsSoftware
Reposted 3 Days Ago
Remote
Vancouver, BC
Junior
Junior
Edtech
The Customer Support Associate will provide technical support to customers via chat, email, and phone, while identifying trends and improving processes in a fast-paced environment.
Top Skills: AppsSoftware
3 Days Ago
Vancouver, BC
Junior
Junior
Marketing Tech • Software
Provide technical support to SMB clients, troubleshooting software inquiries, and building strong customer relationships to ensure satisfaction and retention.
Top Skills: Api IntegrationsErp SoftwareSaaS
Junior
Healthtech
As a Customer Support Specialist Level 1, you will assist customers with inquiries about Synthesis technology products and services, troubleshoot issues, and provide support via multiple channels, ensuring customer satisfaction.
Top Skills: CRMCustomer Support ToolsMicrosoft Office SuiteSynthesis Technology SolutionsTicketing Systems
Junior
Automotive • Events
As a Customer Support Coordinator, you'll manage customer inquiries, monitor live trips, and ensure smooth logistics operations while communicating in both English and French.
Top Skills: Customer Relationship Management (Crm) SystemsTicketing Systems
8 Days Ago
Remote
Vancouver, BC
Junior
Junior
Software
The Technical Customer Support Specialist provides Tier 1 support, diagnoses technical issues, and ensures customer satisfaction while monitoring and managing support tickets.
Top Skills: Accounting PrinciplesDistributed ComputingMicrosoft SqlNetwork ArchitectureVirtual Machine
8 Days Ago
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Software • Analytics
The role involves providing technical support to customers, managing the Help Site, creating support content, and collaborating with internal teams to enhance customer success.
Top Skills: Basic HtmlZendesk
10 Days Ago
Remote
Vancouver, BC
Entry level
Entry level
Fintech • Software
The Customer Support Specialist provides software support, training, and troubleshooting while ensuring optimal client experiences with RoomKeyPMS products.
Top Skills: Cloud ComputingCRMmacOSWindows
12 Days Ago
Remote
Vancouver, BC
Junior
Junior
Software
Lead a customer support team, providing coaching, managing escalations, leveraging data for improvements, and ensuring exceptional customer experiences while fostering a culture of learning and growth.
Top Skills: CRMHelpscoutTalkdesk
24 Days Ago
Vancouver, BC
Junior
Junior
Hardware • Security
Provide exceptional customer support, troubleshoot technical issues, manage cases using Salesforce, support chart loading, and assist with software registration.
Top Skills: CRMSalesforce
15 Days Ago
Remote
Vancouver, BC
Entry level
Entry level
Software
Provide exceptional customer support and build relationships through live channels, manage inquiries, and conduct product demos and onboarding calls.
Top Skills: Crm ToolsCustomer Support Software
17 Days Ago
Remote
Vancouver, BC
Mid level
Mid level
Database • Analytics
The Technical Customer Support Engineer will provide support to ClickHouse users via various channels, develop solutions, and collaborate with teams to improve the functionality and user experience of ClickHouse's products.
Top Skills: AWSAzureClickhouseGCPKafkaKinesisOlapRabbitMQSparkSQL
19 Days Ago
Remote
Vancouver, BC
Entry level
Entry level
Healthtech • Software
As a Customer Support Specialist, you will assist users via email, chat, and phone, troubleshoot issues, manage support tickets, and collaborate with teams to enhance user experience and public health initiatives.
Top Skills: JIRASaaSZendesk
20 Days Ago
Remote
Vancouver, BC
Junior
Junior
Software
The Customer Support Engineer will resolve customer issues, improve internal tools, and engineer solutions to enhance customer experience. Excellent communication and frontend development skills are essential, along with experience in modern web architecture.
Top Skills: Caching TechniquesCdnsCi/Cd PipelinesCloud TechnologiesDnsNext.JsReactServerless Computing
Reposted 21 Days Ago
Remote
Vancouver, BC
Junior
Junior
Cloud • Information Technology • Software • Infrastructure as a Service (IaaS)
As a Customer Success Specialist, you'll manage customer inquiries, provide technical support, troubleshoot issues, and maintain communication records.
Top Skills: BashCloud ComputingGitInfrastructure ManagementPythonSaaSTicket Management Systems
22 Days Ago
Remote
Vancouver, BC
Junior
Junior
Artificial Intelligence • Healthtech • Information Technology
The Customer Support Specialist will engage users, resolve issues, provide training on the platform, and develop support materials to maximize customer satisfaction and retention.
Top Skills: SaaS
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