Top Customer Support Jobs in Vancouver

The role involves managing the support content strategy and operations across multiple brands, ensuring knowledge accuracy, and integrating AI solutions.

Rush Street Interactive is seeking passionate individuals for various roles in online gaming, focusing on technology, product management, and customer experience. Collaborate to create innovative solutions that enhance customer engagement and remain a leader in the industry.

The Customer Support Enablement Strategist will enhance Hootsuite’s global support strategy through content creation, stakeholder collaboration, and enablement initiatives while analyzing metrics to drive continuous improvement.

The Customer Support Manager oversees technical support services, manages day-to-day operations, and fosters team development while ensuring customer satisfaction.

The Customer Support Specialist handles inbound customer requests via phone, chat, and email, providing solutions and troubleshooting for Clio's products while fostering a positive customer experience.

The role involves administering and optimizing support platforms, enhancing workflows, implementing automation, collaborating with teams, and leveraging data insights to improve customer support efficiency.

In this role, you will provide customer support via phone, chat, and ticketing, ensuring high customer satisfaction while utilizing your Mandarin and English fluency.

As a Customer Support Representative, you'll provide empathetic support to customers via chat, email, and phone, troubleshoot issues, and educate them on using the platform effectively.

As a Customer Support Specialist, you will be responsible for troubleshooting customer issues, training users on the platform, and collecting feedback to improve services.

The Customer Support Specialist provides technical support via phone, email, and ticketing, maintains ticket queues, and trains users, among other responsibilities.

Lead a customer support team, coaching and developing team members while ensuring high-quality service delivery. Handle escalations and improve customer experience through performance metrics and continuous improvement strategies.

Provide Tier 2 phone and email customer support in German for an e-commerce client, ensuring outstanding customer experiences.

The Bilingual Customer Support Coordinator assists with customer inquiries and logistics, monitors live trips, and resolves issues. The role emphasizes providing excellent customer service in both English and French while coordinating operations efficiently.