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Top Customer Support Jobs in Vancouver

Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Program Manager will lead complex, cross-functional projects in Customer Support, enhancing processes and technologies to improve customer experiences.
Top Skills: AICcaas PlatformChatbots
Reposted 2 Days AgoSaved
In-Office
Vancouver, BC
Entry level
Entry level
Biotech
The Customer Support Associate will handle orders, coordinate shipments, answer queries via phone and email, and maintain data integrity to deliver exceptional service.
Top Skills: Google SuiteMicrosoft Suite
6 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Entry level
Entry level
Cloud • Software
As a Customer Support Specialist I, you'll provide first-level support to clients, troubleshoot technical issues, document solutions, and collaborate with team members to enhance customer experience.
Top Skills: Amazon Web ServicesAPIsFreshdeskGoogle Cloud PlatformGoogle DocsJIRAAzureMS OfficeReporting & Business Intelligence PlatformsSQL
7 Days AgoSaved
Easy Apply
In-Office or Remote
Vancouver, BC
Easy Apply
Junior
Junior
Software
As a Customer Support Representative at 7shifts, you'll provide customer support via chat, email, and phone, educate customers, and troubleshoot issues. You'll collaborate with the support team and enhance customer satisfaction.
Top Skills: Mobile AppsWeb Apps
Reposted 9 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Software
As a Software Engineer in Customer Support, you will provide frontline technical support, troubleshoot complex issues, and ensure customer satisfaction through effective communication and adherence to SLAs.
Top Skills: DockerJavaJvmKubernetes
Reposted YesterdaySaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Software
The Customer Support Specialist II provides technical support for escalated customer issues, troubleshooting complex problems, documenting technical issues, and collaborating cross-functionally to enhance customer experience and product knowledge.
Top Skills: Azure DevopsHlsHTMLIis Web ServerMicrosoft Sql ServerObsRtmpVmixWindows Server 2008-2016WirecastZendesk
Reposted YesterdaySaved
Remote
Vancouver, BC
Senior level
Senior level
Software
Provide high-quality second-line technical support, troubleshoot software issues, and collaborate with cross-functional teams to enhance customer experience.
Top Skills: Azure DevopsCRMHlsHTMLIisMicrosoft Sql ServerObsRtmpVmixWindows ServerWirecastZendesk
Reposted 11 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech • Payments • Financial Services
The Supervisor, Customer Support leads the Client Solutions team, ensuring high-quality service delivery, continuous improvement, and team member coaching and support.
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Reposted 4 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Cloud • Software
The Customer Success Coordinator at Keycafe will guide customers through onboarding and support, driving upselling and account expansion while analyzing customer metrics.
Top Skills: IotSaaS
6 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Artificial Intelligence • Healthtech • Information Technology
The Customer Support Specialist will help shape customer service processes, train users on the platform, and ensure customer satisfaction. Responsibilities include troubleshooting, collecting feedback, and contributing to support resources.
Top Skills: GuruJIRASlackZendesk
Reposted 16 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Information Technology • Software
As a Customer Support Engineer, you'll troubleshoot Kubernetes and vCluster issues, provide technical support, collaborate with engineering, and document solutions to improve the support process.
Top Skills: AWSAzureBashGCPHelmKubernetesKustomizeLinuxPythonTerraformUnix
Reposted 16 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Appliances • Manufacturing
The Customer Support Manager oversees technical support services, manages day-to-day operations, and fosters team development while ensuring customer satisfaction.
Top Skills: CanCanopenCrm ToolsJ1939
Reposted 18 Days AgoSaved
In-Office
Vancouver, BC
Entry level
Entry level
Cloud • Legal Tech • Software
The Customer Support Specialist handles inbound customer requests via phone, chat, and email, providing solutions and troubleshooting for Clio's products while fostering a positive customer experience.
Top Skills: Google SuiteMS OfficeSalesforceServicecloud
24 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Cloud • Legal Tech • Software
The Retention Specialist will handle account cancellations, support internal teams, and drive strategies to retain existing customers while ensuring timely resolution of their issues.
Top Skills: GongSalesforceSlack
Reposted 15 Days AgoSaved
Vancouver, BC
Entry level
Entry level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
As a Chatdesk Expert, provide customer support for brands through social media and email. Set your own schedule and work remotely.
Top Skills: Ai PlatformChatEmailSmsSocial Media
Reposted 18 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Blockchain • Consumer Web • Fintech • Software • Cryptocurrency
Provide exceptional customer support during tax season, resolve support tickets, maintain high customer satisfaction, and offer feedback for improvement.
Top Skills: LinearPipedriveSlackZendesk
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