Top Customer Support Jobs in Vancouver

6 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Customer Support Specialist, you'll prioritize customer issues, advise on solutions, troubleshoot various platforms, and collaborate with a global team to enhance user experience.
Top Skills: NotionSlackZendesk
6 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
The role involves supporting customers via email, troubleshooting issues, and collaborating with a global team to improve the Circle product and customer experience.
Top Skills: NotionSlackZendesk
Reposted YesterdaySaved
Remote or Hybrid
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
The Associate, Customer & Product Support will enhance customer experiences, resolve inquiries, and collaborate with product and engineering teams to improve the AlphaSense platform.
Top Skills: AICustomer SupportMarket IntelligenceSoftware Applications
YesterdaySaved
In-Office
Vancouver, BC
Internship
Internship
Cloud • Legal Tech • Software
Clio seeks Customer Support Specialists for early talent and new graduates to deliver exceptional customer experiences, resolve product issues, and promote product adoption within the legal tech industry.
Top Skills: AIAPIsHTMLPostmanPythonRRubySQL
2 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Software
As a Senior Customer Support Specialist, you'll provide high-quality support to photographers, resolve complex issues, mentor teammates, and improve customer support processes.
Top Skills: Communication ToolsCustomer Support SoftwareKnowledge Base Systems
8 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Cloud • Legal Tech • Software
The role involves leading Clio's global customer support, managing AI support technologies, developing teams, enhancing customer experience, and aligning support strategies with business growth.
Top Skills: Ai Enterprise PlatformAi Support AgentsClaudeDecagonIntercom FinLookerMaven AiPlayvoxSalesforce Service CloudSierraTalkdeskZendesk
8 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Software
The Manager of Product Support at Jobber leads a team in enhancing customer experiences through effective management and performance optimization, ensuring high customer satisfaction and team engagement. Responsibilities include coaching, navigating escalated issues, and collaborating with other departments for improved support.
Top Skills: IntercomSalesforce Service Cloud
Reposted 14 Hours AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
The Customer Support Specialist at KEV manages customer inquiries regarding payment processing and accounting workflows, ensuring issues are resolved efficiently and effectively, while also documenting findings and training users for better system utilization.
Top Skills: Financial SoftwarePayment PlatformsSaas Applications
Reposted YesterdaySaved
Remote
Vancouver, BC
Junior
Junior
Edtech
The Customer Support Associate will provide technical support to customers via chat, email, and phone, while identifying trends and reporting issues, and ensuring a great customer experience.
Top Skills: AppsChatCustomer Support ToolsEmailPhoneSoftware
Reposted 2 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Junior
Junior
Artificial Intelligence • Big Data • Software
As a Customer Support Developer at Airbyte, you will troubleshoot database issues, support customer integrations, develop database connectors, and collaborate cross-functionally to enhance database reliability and performance.
Top Skills: AWSAzureGCPJavaJdbcKotlinSQL
Reposted 4 Days AgoSaved
Remote
Vancouver, BC
Entry level
Entry level
Fintech • Information Technology • Software • Financial Services • Cryptocurrency
The Customer Support Representative will handle customer support emails, address order statuses, and collaborate with logistics and tech teams to improve operations.
Top Skills: Zendesk
5 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Support Specialist, you'll provide technical support, build a knowledge base, and drive issue resolution while collaborating with cross-functional teams.
Top Skills: DatadogIntercomLinearPylonRetoolZendesk
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14 Days AgoSaved
In-Office or Remote
Vancouver, BC
Junior
Junior
Fitness • Healthtech • Payments • Software
The Bilingual Customer Support Representative manages inbound customer interactions in French and English, ensuring high-quality service, maintaining records, and collaborating on complex issues.
Top Skills: MS Office
Reposted 14 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Software
As a Customer Support Representative at 7shifts, you'll provide customer support via chat, email, and phone, educate customers, and troubleshoot issues. You'll collaborate with the support team and enhance customer satisfaction.
Top Skills: Mobile AppsWeb Apps
Reposted 5 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Artificial Intelligence • Healthtech • Information Technology
The Customer Support Specialist will troubleshoot customer issues, train users on the platform, and contribute to support resources while ensuring customer satisfaction and meeting personal and team goals.
Top Skills: GuruJIRASlackZendesk
6 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Healthtech • Software
Customer Support Specialists at Elation enhance patient and physician quality of life by using AI tools, building customer trust, and improving support systems.
Top Skills: AIAutomationCloud-Based PlatformsDashboardsData AnalysisSaaS
Reposted 6 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Security • Cybersecurity
The AI Developer role focuses on transforming customer support with AI tools, enhancing efficiency, response times, and customer experience through solutions like chatbots and workflow automation.
Top Skills: Ai/MlAPIsFreshdeskIntercomJavaScriptPythonSalesforce Service CloudTypescriptZendesk
Reposted 16 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Appliances • Industrial • Automation
As a Customer Support Representative, you'll assist customers with orders, provide support via phone and email, and ensure timely updates. Responsibilities include managing sales orders, tracking shipments, and resolving customer complaints while maintaining high accuracy and professionalism.
Top Skills: ErpMS OfficeSAP
9 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Software
The Customer Support Associate will manage escalated support cases, collaborate with multiple teams, and ensure high-quality customer engagement while driving resolution for technical issues.
Top Skills: Zendesk
21 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Cloud • Information Technology • Software
The role involves leading a global Customer Support team, managing operations, collaborating cross-functionally, coaching team members, and ensuring high-quality support for Binary Stream products.
Top Skills: Ai-Enabled ToolsMicrosoft DynamicsRemote DesktopSQL ServerTcp/IpVpns
Reposted 21 Days AgoSaved
In-Office
Vancouver, BC
Internship
Internship
Cloud • Legal Tech • Software
Clio seeks Customer Support Specialists to assist legal professionals, focusing on product knowledge, customer experience, and career development while receiving structured training and coaching.
Top Skills: APIsHTMLPostmanPythonRRubySQL
Reposted 11 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Software
As a Customer Support Specialist III, you'll assist crew members and clients with product inquiries, troubleshoot technical issues, manage case backlogs, and support workflow improvements. You'll collaborate cross-functionally to ensure timely and accurate resolutions while maintaining a high standard of customer support.
Top Skills: LinearNotionPagerdutySalesforceSlack
Reposted 17 Days AgoSaved
In-Office or Remote
Vancouver, BC
Junior
Junior
Cloud • Software
The Customer Support Specialist will assist customers with inquiries, manage support tickets, communicate issues, and contribute to the knowledge base.
Top Skills: HubspotSaaSZendesk
Reposted 17 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Artificial Intelligence • Legal Tech • Software
The Customer Support Specialist will handle customer inquiries, resolve technical issues, conduct training, and create support documentation to enhance user experience with Spellbook's AI products.
Top Skills: IntercomMicrosoft WordSlack
18 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Cloud • Social Impact • Software
As a Customer Support Principal, you will facilitate workflow, represent Support in escalated issues, and provide subject matter expertise on Financial Edge software while coordinating across departments to enhance service quality.
Top Skills: Accounting SoftwareAPIsBlackbaud Financial EdgeQuickbooksYodlee
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