Top Customer Success Jobs in Vancouver

Reposted 21 Hours AgoSaved
Remote or Hybrid
Vancouver, BC
Senior level
Senior level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Lead digital customer success strategies, focusing on email marketing and product adoption. Collaborate cross-functionally to optimize customer engagement and enhance user experience.
Top Skills: Ai ToolsMarketing Automation Platforms
YesterdaySaved
Remote or Hybrid
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.
Top Skills: AICRMLarge Language ModelsSalesforce
YesterdaySaved
Remote or Hybrid
Vancouver, BC
Senior level
Senior level
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The role involves delivering exceptional customer service, collaborating with internal teams, developing account plans, and monitoring customer health to ensure retention and growth.
Top Skills: Salesforce
4 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.
Top Skills: Iot PlatformSaaS
Reposted 9 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
Reposted 15 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills: AIAutomation
Reposted 21 Hours AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Machine Learning • Consulting
The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.
Reposted 14 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Security • Software
The Senior Product Manager will support MSP partners by providing product knowledge, tracking enablement progress, gathering market intelligence, and assisting with end-user training to enhance security services.
Top Skills: AIB2B SaasCustomer SuccessCybersecurity
YesterdaySaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Software
The Customer Success Manager will maintain relationships with mid-market customers, drive product adoption, identify expansion opportunities, and assist with onboarding and retention strategies.
Top Skills: Salesforce
2 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Cloud • Software
As a Customer Success Manager, you will lead customer onboarding, implementation, and training for cloud marketplace workflows while collaborating with cross-functional teams to ensure customer success.
Top Skills: AlibabaAWSAzureGCPOracleRevops ToolingSalesforceSnowflake
Reposted 2 Days AgoSaved
Hybrid
Vancouver, BC
Senior level
Senior level
Software
The Senior Manager, Enablement will design and execute programs for onboarding and continuous learning, coaching teams, and ensuring effective knowledge management within Customer Success operations.
Top Skills: ConfluenceLms PlatformsNotionQa Frameworks
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Reposted 6 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Insurance • Software
The Customer Success Manager at Quandri manages mid-market insurance brokerage accounts, focusing on customer adoption, retention, and driving revenue growth by ensuring product value and seamless experiences through proactive engagement and collaboration with various teams.
Top Skills: AICRMGoogle SuiteHubspotExcelMicrosoft PowerpointMicrosoft Word
Reposted 6 Days AgoSaved
Hybrid
Vancouver, BC
Senior level
Senior level
Insurance • Software
The role involves managing complex enterprise accounts, driving product adoption and retention, collaborating with teams, and leading customer success initiatives.
Top Skills: Ai ToolsCrm PlatformsGoogle SuiteHubspotExcelMicrosoft PowerpointMicrosoft Word
Reposted 6 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Cloud • Legal Tech • Software
The Services and Customer Success Operations Manager will design strategies for Customer Success, establish operational workflows for Enterprise, and enhance the company's revenue operations through data-driven initiatives.
Top Skills: Ai ToolsCertiniaChurnzeroEx: GainsightProfessional Services Automation ToolsRocketlaneSalesforce
Reposted 6 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Software • Analytics
The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.
Top Skills: CRMExcelGoogle WorkspaceTableau
7 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Artificial Intelligence • Information Technology • Social Media • Software • Database
The Customer Success Manager will oversee onboarding, engage clients, conduct business reviews, collaborate on campaigns, and enhance customer relationships in sports.
Top Skills: Adobe SuiteAsanaCanvaGoogle SuiteJIRAOpen ProjectSlack
Reposted 7 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
AdTech • Marketing Tech • Social Media • Software
As a Customer Success Manager, you will manage customer relationships, enhance product adoption, mitigate churn risks, and drive revenue growth through effective communication and leadership across teams.
Top Skills: SaaSSocial Media Management
Reposted 7 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.
Top Skills: Erp SystemsNetSuiteQuickbooks
Reposted 9 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Consulting
The Client Success Partner manages client relationships, ensuring satisfaction and retention, while facilitating engagement and introducing services to new clients.
10 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Payments
The Customer Success Manager ensures customer satisfaction, engagement, and retention by building relationships, providing product guidance, and addressing customer needs.
Top Skills: GainsightJIRASalesforceZendesk
Reposted 21 Hours AgoSaved
Remote
Vancouver, BC
Junior
Junior
Edtech • Healthtech • Information Technology • Hospitality
The Customer Success Manager maintains relationships with healthcare facilities, ensuring problem resolution, understanding clinical workflows, and collaborating across teams to enhance the customer experience.
YesterdaySaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Information Technology • Internet of Things
As a Customer Success Manager, you'll drive customer outcomes, lead onboarding, act as a liaison, and expand revenue by ensuring clients derive measurable ROI from Coframe's platform.
Top Skills: AIB2B Saas
YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Information Technology • Software
As a Customer Success Manager, you will enhance customer value through effective communication and relationship management in supply chain technology.
Top Skills: Cloud InfrastructureDatadogLogicmonitorLogistics TechnologyMoogsoftSaaSServicenowTmsWms
YesterdaySaved
Remote
Vancouver, BC
Junior
Junior
Events • Marketing Tech • Software
As a Customer Success Manager, you will provide email marketing strategy, maintain customer relationships, and enhance the overall customer experience as clients leverage our platform.
Top Skills: Hubspot
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