Top Customer Success Jobs in Vancouver

Lead complex, strategic customer relationships to drive retention, adoption, and value. Design customized engagement strategies, influence cross-functional teams, mentor peers, and improve CS processes while acting as a trusted advisor for senior stakeholders.

Lead Canada Customer Success strategy and managers to drive adoption, retention, expansion and NPS. Build playbooks, hire and coach teams, partner cross-functionally, set OKRs, and own segment quotas and executive relationships to grow ARR and net revenue retention.

The Quality Analyst will enhance customer outcomes by implementing data monitoring systems, assessing compliance, and driving improvements in customer engagements, while collaborating with various stakeholders to deliver insights and elevate service quality.

The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.

The Customer Success Engineer ensures customers achieve maximum value from Imprivata's solutions, providing technical expertise, support, and guidance. Responsibilities include implementing best practices, troubleshooting, and collaborating with internal teams.

As a Customer Success Manager, you'll partner with top customers to optimize their use of Samsara's IoT platform, facilitating success plans and workshops while mentoring the Success team.

The Customer Success Analyst will drive operational excellence and strategic evolution within customer support, focusing on retention and value creation through analytics and cross-functional collaboration.

The Customer Success Analyst is responsible for driving customer satisfaction and retention by managing operational excellence and strategic focus across cross-functional teams.

The Strategic Customer Success Manager will guide enterprise customers in adopting CoLab effectively, driving business transformation and ROI through strategic engagement and collaboration with sales and engineering teams.

The Sr. Program Manager will lead large-scale programs for Customer Success, manage delivery, collaborate with stakeholders, and drive operational improvements.

Serve as primary contact for a client portfolio: onboard and educate users on Optix, drive adoption, monitor health and churn risks, identify expansion opportunities, coordinate with Support/Product/Sales, maintain records, and create customer resources while leveraging AI tools to improve efficiency.

The Customer Success Manager Intern will support accounts in a B2B environment, lead initiatives using automation tools, ensure customer value, and coordinate across teams while engaging with clients directly.

Lead the Customer Success Operations team to drive operational transformation, improve onboarding efficiency, and enhance customer experience through strategic programs and initiatives. Collaborate cross-functionally to achieve revenue goals and operational effectiveness.

The Senior Customer Success Consultant engages with customers, analyzing their technical and regulatory challenges, providing solutions, and leading best practices for STEMSOFT product applications.

As a Client Success Partner, you will manage client onboarding, enhance their conference experience, drive retention, and ensure client satisfaction through proactive interactions and support.

The Client Success Manager will build and manage relationships with clients, ensuring their needs are met and delivering high value for their investment in Gartner services.

The Lead Client Success Advisor manages strategic accounts, drives client retention, and advocates for platform adoption while leveraging GRC expertise and guiding clients in achieving their business objectives.

The Customer Success Manager ensures customers achieve desired outcomes through relationship building, product knowledge, and proactive account management. Responsibilities include driving customer satisfaction, monitoring account health, and collaborating with various teams to improve customer experience and retention.

The Director of Customer Success drives customer outcomes and retention through strategy, operational leadership, and team development for a large Customer Success team, focusing on low ACV segments.

The Product Manager II will lead the development of AI-powered tools for customer support, collaborate with cross-functional teams, and oversee product discovery and delivery.

The Client Success Associate Internship offers hands-on experience in managing client relationships, utilizing data analysis, and collaborating with internal teams to deliver client value and satisfaction.

The internship provides hands-on experience assisting clients, problem-solving using data, and managing client relationships to ensure satisfaction and retention.

The internship involves working with clients, managing relationships, and utilizing problem-solving techniques to enhance client satisfaction and success using Gartner services.

The role involves managing client relationships, collaborating with internal partners, and working on projects to support continuous improvement during a 10-week internship.

The Customer Success Operations Manager creates strategies and workflows to optimize the Customer Success team, manages high-touch relationships, and scales operations using data and automation.