Top Customer Success Jobs in Vancouver

As the Senior Customer Success Manager, you will be responsible for managing customer relationships, driving activation and retention through tailored experiences, and influencing product improvements based on customer insights. You will collaborate with internal teams to enhance customer success and ensure that customers fully leverage the products.

As the Director of Customer Success, you will oversee business relationships with corporate clients, lead a Customer Success Management team, and develop strategic plans to improve client engagement and satisfaction, driving business growth in the healthcare industry.

As a Customer Success Manager at CrowdStrike, you will help customers maximize value from the LogScale/Next Gen SIEM product suite by building strong relationships and ensuring product adoption. Responsibilities include managing renewals, conducting strategic reviews, and advocating for customer needs within the organization.

The Sr. Manager, Practice Development, Customer Success at GitLab is responsible for developing and standardizing methodologies for paid success tiers. This role involves creating best practices, frameworks, and enablement materials while driving engagement models and service delivery excellence, ensuring alignment with customer needs and business outcomes.

The Customer Success Manager at Carrot Fertility will engage with customers to drive retention and satisfaction, serving as a trusted advisor while executing success plans aligned with customer objectives. The role involves proactive communication, education on products, and ensuring timely issue resolution.

As Team Lead, Customer Success Management at Clio, you will oversee the Customer Success team, driving customer satisfaction and retention for the Mid-Market portfolio. You will coach team members, develop scalable processes, and leverage data to enhance customer experiences while collaborating with internal teams to align strategies with organizational goals.

As the Manager of Customer Success Engineer at GitLab, you'll lead a technical team to enhance product adoption across the Americas, focusing on strategic program development and customer outcomes. You'll collaborate with Sales for technical enablement, advocate for customer needs, and implement scalable solutions to drive measurable business results.

The Korean Customer Success Associate will be responsible for fostering customer relationships, managing project plans, analyzing program results, supporting sales, and maintaining communication in a collaborative environment. A key focus will be on customer health metrics and retention, ensuring successful compliance program implementation and providing strategic insights.

The Customer Success Manager at Versapay will manage relationships with enterprise customers, focusing on onboarding, training, and retention strategies. The role includes advocating for customers, resolving issues, and collaborating with internal teams to enhance the customer journey.

As a Customer Success Manager at Nightfall AI, you'll ensure customer satisfaction and product adoption, develop success roadmaps, and identify upsell opportunities. You'll collaborate with cross-functional teams and become an expert on the Nightfall platform, all while focusing on customer needs in the data security industry.

The Director of Customer Success at CoLab is responsible for leading customer success initiatives, ensuring customers achieve their desired outcomes, and managing a team of Customer Success Managers. Key responsibilities include developing customer success strategies, overseeing onboarding processes, fostering relationships with stakeholders, and analyzing customer engagement metrics.

As a Public Sector Customer Success Manager at GitLab, you will build trusted relationships with customers to enhance their experience with our software. You'll help clients achieve their goals by providing strategic advice, measuring success metrics, and facilitating integration of our solutions into their operations. Your role will also involve engaging directly with stakeholders and ensuring customer satisfaction through effective communication and support.

The Client Success Partner manages and develops relationships with diverse clients, ensuring they maximize their Gartner subscription benefits. They onboard clients, articulate value, lead client calls, and collaborate internally to drive client satisfaction and retention.

The Client Success Associate ensures clients receive exceptional service by managing their accounts and facilitating engagement with Gartner services. Responsibilities include onboarding, understanding client priorities, collaborating with internal teams, and leveraging insights to enhance client satisfaction and retention.

The Director of Customer Success will lead and oversee customer engagement, onboarding, adoption, retention, and satisfaction in the AMER region. This role involves managing a high-performing team, achieving regional targets, and collaborating with various teams to enhance customer experience and drive strategic initiatives. The position requires providing insights into customer behavior and acting as a technical advisor for effective solution integration.

The Customer Success Manager at Overstory is responsible for onboarding, managing customer accounts, and ensuring customer satisfaction while renewing contracts and influencing product development.

As a Customer Success Manager, you will act as the primary liaison between customers and internal teams, ensuring customer satisfaction, driving adoption of platform features, and maximizing ROI. Your responsibilities will include managing stakeholder relationships, conducting business reviews, and monitoring customer health to proactively address issues. You will engage with decision-makers to develop success plans, provide feedback for product improvements, and collaborate with internal teams for customer success.