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Top Customer Success Jobs in Vancouver

12 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Payments
As a Customer Success Manager, you will ensure customer satisfaction by managing relationships, facilitating product adoption, and identifying growth opportunities while driving brand loyalty and retention.
Top Skills: Analytics ReportingChurnzeroCsm ToolsJIRASalesforceZendesk
Reposted 2 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Software • Transportation
The Senior Customer Success Manager at Spare will focus on building customer relationships, ensuring customer success, identifying improvement opportunities, and advocating for customers with internal teams.
Reposted 2 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Software • Transportation
The Customer Success Operations Manager will optimize workflows, improve customer data processes, enhance reporting, and drive customer outcomes through strategic operational management and cross-functional collaboration.
Top Skills: Ai Automation ToolsAnalytics ToolsSalesforceVitally
12 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Cloud • Legal Tech • Software
The Customer Success Manager at Clio develops relationships with high-value accounts, drives customer engagement, and advocates for client needs using AI insights to enhance business outcomes.
Top Skills: Ai-Driven ApplicationsSalesforce
12 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Information Technology • Software • Automation
As a Customer Success Associate, you will manage client relationships, educate them on the Optix platform, drive adoption, and support their success with proactive engagement and solutions.
Top Skills: Ai PlatformsHubspotIntercomSaaS
Reposted 12 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Fintech • Payments • Software • Financial Services
The Customer Success Manager will ensure successful customer onboarding, build relationships, manage risks, and drive product adoption and innovation for long-term growth.
Reposted 12 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Greentech • Software • App development
The Senior Customer Success Manager will oversee key customer relationships, ensuring satisfaction, retention, and upsell opportunities while shaping the Customer Success function at veritree.
Top Skills: ClickupExcelGoogleSlack
4 Days AgoSaved
Easy Apply
In-Office or Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Healthtech
The Regional Customer Success Director leads a team focused on implementing Heartflow's solutions, ensuring high-quality customer engagement and operational excellence within assigned territories.
Top Skills: AIIt
4 Days AgoSaved
Remote
Vancouver, BC
Entry level
Entry level
Healthtech
The Customer Success Analyst manages customer tickets, provides support, resolves issues, updates clients, and contributes to the knowledge base.
Top Skills: Customer Support SoftwareKnowledge Base SystemsTracking Systems
4 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Information Technology • Professional Services
The Customer Success Manager is responsible for building relationships with clients, driving retention and renewal, and identifying revenue growth opportunities through strategic engagement and analysis.
Top Skills: B2B Saas
Reposted 4 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
Manage enterprise customer portfolios, driving adoption and retention while acting as a trusted advisor to maximize platform value.
Reposted 4 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Social Media • Software
Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.
Top Skills: Hubspot
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Reposted 4 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Social Media • Software
Partner with enterprise clients to maximize BrandBastion's AI-driven platform, drive renewals and upsells, analyze performance data to recommend strategies, prevent churn, relay customer feedback to product teams, and develop customer advocates.
Reposted 5 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Sr. Customer Success Manager will act as a trusted advisor for enterprise customers, coordinating teams to drive retention, adoption, and growth through effective relationship management and success planning.
Top Skills: Crm SystemsCustomer Success Platforms
Reposted 14 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Machine Learning • Consulting
The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.
Reposted 5 Days AgoSaved
Remote
Vancouver, BC
Expert/Leader
Expert/Leader
Big Data • Cloud • Software • Analytics
Lead Customer Success for Tier 1 and national accounts, driving adoption of Calix One, customer retention, expansion revenue, executive relationships, measurable business outcomes, and a high-performing global team while influencing cross-functional strategy.
Top Skills: Ai ToolsCalix OneCloud
5 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Real Estate • Software
The Customer Success Manager will partner with mid-market customers to ensure satisfaction, retention, and drive revenue growth through effective account management.
Top Skills: Google SuiteSalesforce
6 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
eCommerce • Other • Software
The Customer Success Manager will manage 40-60 growth-stage merchants, driving retention and product adoption while collaborating across departments and leveraging data for decision making.
Top Skills: APIsEcommerceLookerSalesforceShopify
6 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Marketing Tech • Software • Financial Services
As a Customer Success Manager, you will manage Freedom360 clients, ensuring successful program delivery, client engagement, and demonstrating ROI through business reviews.
Top Skills: Crm Software
15 Days AgoSaved
Easy Apply
In-Office
Vancouver, BC
Easy Apply
Senior level
Senior level
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads strategic initiatives to drive customer engagement, prevent churn, enhance revenue growth, and mentor team members. They build partnerships with top-tier customers while utilizing analytical skills to optimize product adoption and retention.
Top Skills: Enterprise SoftwareLocal SearchSaaSSocial Media Management
Reposted 6 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Information Technology
This role involves managing processes, collaborating across teams, providing strategic insights, and developing analytics and dashboards to enhance revenue operations and business growth.
Top Skills: Bi ToolsSigmaSQL
17 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Information Technology • Sales
Manage customer relationships to drive adoption, retention, and renewals for a portfolio of accounts while improving customer success processes.
Top Skills: AISaaS
Reposted 17 Days AgoSaved
In-Office
Vancouver, BC
Internship
Internship
Consulting
The Client Success Associate Internship offers hands-on experience in managing client relationships, utilizing data analysis, and collaborating with internal teams to deliver client value and satisfaction.
Reposted 7 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
eCommerce • Logistics • Transportation
As Customer Success Operations Manager, you'll enhance CS efficiency through tech stack optimization, automated workflows, and strategic customer engagement models. You'll lead onboarding, health metrics, and process design to boost retention and value for customers.
Top Skills: AirtableIntercomJIRAZapierZendesk
18 Days AgoSaved
Easy Apply
In-Office
Vancouver, BC
Easy Apply
Senior level
Senior level
Healthtech • Software
Lead and build a post-sales Customer Success function to drive expansion revenue and retention. Create health scoring, playbooks, onboarding journeys, and quota-bearing CSM org structures. Partner cross-functionally, run pipeline reviews, and scale a global team while personally proving models when needed.
Top Skills: Hubspot Crm
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