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Top Customer Success Jobs in Vancouver

8 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Fintech • Software
As a Senior Customer Success Manager, you'll improve accounting firm performance through strategic advisement, ensuring client retention and expansion by aligning services with measurable outcomes and business KPIs.
Top Skills: Analytics SystemsCRMCustomer Success PlatformsForecasting Tools
9 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Software
The Senior Customer Success and Implementation Manager will oversee complex customer implementations, drive satisfaction, and foster relationships while supporting product development and internal teams.
Top Skills: Cipm CertificationData AnalysisData Privacy Management PlatformPrivacy RegulationsSaaS
9 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Digital Media • Information Technology • Productivity • Software
Manage a portfolio of high-value enterprise accounts, driving user adoption, retention, and growth while collaborating cross-functionally and advocating for customers.
Top Skills: GainsightGong
10 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Software
As a Renewals CSM, you manage the renewal lifecycle, ensure contracts renew on time, drive customer retention, and collaborate with internal teams for strategy alignment and risk mitigation.
Top Skills: Salesforce
10 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
As a Renewals Customer Success Manager, you manage the renewal lifecycle for customers, driving retention, forecasting revenue, mitigating risks, and negotiating based on customer value and objectives.
Top Skills: Salesforce
10 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Senior level
Senior level
Software
The Senior Customer Success Manager will drive adoption, retention, and expansion for Enterprise customers, shaping Customer Success foundations with playbooks and strategic initiatives while managing key account relationships.
Reposted 10 Days AgoSaved
Remote
Vancouver, BC
Entry level
Entry level
Edtech
The Customer Support Associate will assist early childhood educators by providing excellent service, ensuring effective use of Lillio's products, and maintaining positive relationships with customers.
Reposted 10 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Software
The Customer Success Manager will lead enterprise customers through their journey, facilitating adoption and engagement, while collaborating with various teams.
Top Skills: EqmsSalesforce Administration Or Development
Reposted 10 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Software
As a Customer Success Manager, you will drive customer satisfaction and retention by providing technical guidance, managing renewals, and championing customer needs while fostering collaboration across teams.
Top Skills: AIAPIsHTMLJavaScriptKustomerMachine LearningNlpSaaSSalesforceZendesk
Reposted 11 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Events • Marketing Tech • Software
The Customer Success Associate drives adoption and retention for Hive's self-serve customers, ensures clients realize ongoing value from the platform, and advocates for customer needs within the organization.
Top Skills: GainsightHubspotSalesforce
11 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Software
As a Digital Customer Success Manager, you'll onboard customers, deliver training, create engagement strategies, and track success metrics to enhance product adoption and satisfaction.
Top Skills: ChurnzeroGainsightLoomSalesforceSlackZoom
11 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Artificial Intelligence • Software
The Customer Success Associate drives initiatives for customer onboarding, issue resolution, rapport building, and retention, while collaborating cross-functionally to enhance customer experiences.
Top Skills: HubspotSaaS
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11 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Artificial Intelligence • Software
The Customer Success Manager will manage customer relationships, address issues, conduct business reviews, implement strategies for retention, and drive revenue growth.
Top Skills: HubspotSaaS
Reposted 20 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Software • Analytics
The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.
Top Skills: CRMExcelGoogle WorkspaceTableau
12 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Software
As a Mid-Market Customer Success Manager, you will manage SMB customer accounts, driving adoption and retention through strategic guidance and relationship building.
Top Skills: SaaS
Reposted 12 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Payments • Cybersecurity • Data Privacy
As the first Customer Success Manager, you will manage customer relationships post-implementation, drive account renewals and expansions, collect client feedback, and build foundational processes for customer success.
Top Skills: APIsData PlatformsFraud ToolsRisk Tools
Reposted 12 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Productivity • Software • Generative AI
As a Customer Success Manager at Patlytics, you will manage the post-sale customer lifecycle, ensuring clients maximize value from the AI-powered patent intelligence platform through effective onboarding, relationship building, and proactive engagement.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 22 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.
Top Skills: Erp SystemsNetSuiteQuickbooks
Reposted 22 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
Manage a portfolio of customers, driving product adoption and account growth while acting as a trusted advisor on financial best practices.
Top Skills: Ap Automation ToolsErpsFinancial TechnologySpend Management Platforms
Reposted 13 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Cloud • Software
The Manager of Account Management will lead a team of Account Managers to drive customer retention and growth, develop strategies for upselling, and ensure high forecasting accuracy for renewals while collaborating cross-functionally.
Reposted 13 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Fintech • HR Tech • Payments • Financial Services
As Senior Manager of Customer Success, oversee CSMs for Deel's largest customers, aligning initiatives with company goals and enhancing customer satisfaction.
Top Skills: Workday
Reposted 13 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Productivity • Software
The Customer Success Manager will manage 400+ SMB accounts, focusing on customer activation, retention, and growth while collaborating cross-functionally to enhance customer value and satisfaction.
Top Skills: HubspotSlackStripeVitally
Reposted 13 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Software • Cybersecurity
The Customer Success Engineer ensures customer satisfaction and success by serving as a technical expert, driving customer adoption, troubleshooting issues, and advocating for customer feedback while mentoring team members and conducting business reviews.
Top Skills: APIsCloud EnvironmentsPythonSQLWeb Services
Reposted 14 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Information Technology • Internet of Things
As a Customer Success Manager at Coframe, you will drive customer outcomes, ensure product adoption, expand revenue, and represent customer feedback to internal teams while building scalable processes.
Top Skills: A/B TestingAi-Driven ExperimentationB2B SaasConversion Optimization
25 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Artificial Intelligence • Information Technology • Social Media • Software • Database
Manage onboarding, adoption, and ongoing relationships for music and entertainment clients. Drive renewals, upsells, and product advocacy; run business reviews, project manage custom work, and translate customer needs into product improvements.
Top Skills: AsanaGoogle SuiteJIRAOpen ProjectSlack
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