Top IT Support Jobs in Vancouver

Provide Level 2 application support including ticket triage, incident investigation, database management, patching, monitoring, root cause analysis, stakeholder communication, and on‑call/off‑hours support. Coordinate with IT teams to implement fixes, validate deployments, and improve support and change‑management processes.

Source 1 Solutions seeks talented professionals in various fields for future opportunities. Candidates should excel in customer-focused environments and enjoy solving challenges in managed IT, solutions architecture, sales, and more.

Provide L1/L2 IT support for office and lab users, manage endpoint setup and JumpCloud MDM rollout, handle hardware procurement and Jira Assets inventory, maintain AV/meeting rooms and basic networking, document runbooks, and coordinate with global IT and Cyber teams to build scalable IT infrastructure.

Provide global technical support and system administration for servers, networks, VMs, and endpoints. Manage VMware ESXi, Linux and Windows Server environments, Cisco and pfSense networking, security measures, backups, hardware/software assets, and user accounts. Troubleshoot issues, implement improvements, notify users of maintenance, and travel to customer sites as required.

Support and lifecycle manage High Level Controls (HLC) systems for airport baggage logistics: troubleshoot complex incidents, perform integrations, support deployments and upgrades, validate system interactions, drive performance improvements, and coordinate with internal teams and global stakeholders to minimize operational disruption.

Senior help desk team member providing Tier 1/2 support for endpoints, applications, and meeting room tech; administers Jira Service Management, Active Directory, M365 licensing, endpoint imaging/patching, and IT asset lifecycle. Coaches junior staff, monitors SLAs/metrics, maintains documentation and knowledge base, applies ISO 27001 controls, and assists with incident response and automation recommendations.

Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.

Manage Service Desk and endpoint services, lead support staff, ensure SLA-driven incident resolution, drive automation and continual improvement, enforce compliance (GxP, FDA, ISO 27001), manage vendors, and support infrastructure and security projects to improve user experience and operational readiness.

Submit a general application for future openings in IT, Software Engineering, Workflow, Pipeline Support at Image Engine.