The IT Support Engineer will provide first and second-line IT support, manage user devices, perform installations and configurations, maintain server and network equipment, and oversee IT inventory. The role also involves troubleshooting, user account management, and enhancing the local IT infrastructure.

The IT Support Specialist will assist customers with IT-related inquiries, resolve system performance issues, configure databases, and set up printers. Responsibilities include deploying server applications, migrating databases, and conducting maintenance after business hours. Exceptional communication and troubleshooting skills are necessary for this customer-facing role.