Top IT Support Jobs in Vancouver

Source 1 Solutions seeks talented professionals in various fields for future opportunities. Candidates should excel in customer-focused environments and enjoy solving challenges in managed IT, solutions architecture, sales, and more.

Provide L1/L2 IT support for office and lab users, manage endpoint setup and JumpCloud MDM rollout, handle hardware procurement and Jira Assets inventory, maintain AV/meeting rooms and basic networking, document runbooks, and coordinate with global IT and Cyber teams to build scalable IT infrastructure.

Senior help desk team member providing Tier 1/2 support for endpoints, applications, and meeting room tech; administers Jira Service Management, Active Directory, M365 licensing, endpoint imaging/patching, and IT asset lifecycle. Coaches junior staff, monitors SLAs/metrics, maintains documentation and knowledge base, applies ISO 27001 controls, and assists with incident response and automation recommendations.

Assists with IT operations on cruise ships, focusing on guest-related technology. Responsibilities include troubleshooting, installation, and first-level support for IT equipment.

Design, deploy, and operate secure, highly available Azure infrastructure using IaC and automation. Build CI/CD pipelines, scripting, containerized solutions, and AI-enabled automations. Administer Atlassian Cloud and Entra ID, enforce cloud security best practices, monitor performance/costs, lead migrations, troubleshoot complex platform issues, mentor engineers, and support Global IT and Security initiatives.

Manage Service Desk and endpoint services, lead support staff, ensure SLA-driven incident resolution, drive automation and continual improvement, enforce compliance (GxP, FDA, ISO 27001), manage vendors, and support infrastructure and security projects to improve user experience and operational readiness.

Submit a general application for future openings in IT, Software Engineering, Workflow, Pipeline Support at Image Engine.