Top Customer Success Manager Jobs in Vancouver

The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.

The Strategic Customer Success Manager nurtures client relationships, drives product adoption, and ensures clients achieve their business goals through SOCi's AI-powered solutions.

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

The Customer Success Manager at Clio develops relationships with high-value accounts, drives customer engagement, and advocates for client needs using AI insights to enhance business outcomes.

The Client Success Manager will build and manage relationships with clients, ensuring their needs are met and delivering high value for their investment in Gartner services.

The Enterprise Customer Success Manager leads strategic initiatives to drive customer engagement, prevent churn, enhance revenue growth, and mentor team members. They build partnerships with top-tier customers while utilizing analytical skills to optimize product adoption and retention.

As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.

As a Customer Success Manager at Wrapbook, you will manage the relationship with Film & TV clients, driving feature adoption and satisfaction while collaborating with various teams to ensure smooth operations.

Manage a portfolio of Commercial Real Estate customers to drive retention, adoption, and ROI. Use health scores and usage data to identify risk and growth, execute scalable programs (webinars, emails, in-app), coordinate renewals and escalations, and maintain account records in SFDC and HubSpot while collaborating cross-functionally.

Remote Client Success Manager owns 20–40 Amazon client accounts end-to-end: onboarding, strategy, weekly performance analysis, and retention. Coordinate daily with PPC strategists, execute structured processes, log changes, escalate issues quickly, and maintain 2-hour business-hour responsiveness. Operate in a fast-paced agency environment using Amazon and analytics tools to drive profitability and prevent churn.

The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.

Manage and onboard clients, run daily 1:1 and weekly group coaching sessions, drive renewals/upgrades and reduce churn, communicate daily across platforms, create training materials, and report activity in Slack/CRMs/spreadsheets.

Manage client relationships, onboard new clients, ensure client retention, conduct regular meetings, and mentor future team members.

The Customer Success Manager will ensure customer satisfaction and success by managing relationships, onboarding, providing training, and advocating for customer needs within the company.

The Premier Customer Success Manager will build executive relationships, advise on cloud marketplaces, develop GTM strategies, and drive customer success with measurable outcomes in a hyper-growth SaaS environment.

Manage post-sales customer relationships to drive platform adoption, satisfaction, and renewals. Monitor customer health using usage metrics, define goals/KPIs, perform business reviews, identify expansion opportunities, escalate risks, and collaborate cross-functionally to deepen adoption and long-term engagement.

The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.

Manage a book of mid-market finance customers to drive product adoption, value realization, and expansion. Act as trusted advisor to finance stakeholders, run business reviews and health checks, identify churn risk via usage analysis, and partner with Sales, Product, Credit, and Operations to improve customer outcomes and influence product roadmap.

Own technical success for a portfolio (~45) of creators through build, QA, App Store submission, optimisation, and long-term stability. Troubleshoot complex configurations, integrations, automation logic and backend setups; review crash logs; ensure SDK adoption; document best practices; and partner with Product & Engineering to reduce friction and improve launch workflows and feature adoption.

Guide enterprise customers through onboarding, implementation, and steady-state to maximize ROI and adoption. Create and execute Success Plans, manage escalations, track health scores and actions, coordinate cross-functional teams, run business reviews, advocate customer needs, and drive adoption through education and engagement.

Manage a book of 100+ customers using digital/tech-touch strategies to drive engagement, retention, renewals, and expansion. Maintain customer records, analyze usage and satisfaction data, implement automation and workflows, develop one-to-many content, and collaborate cross-functionally to optimize customer journeys and meet renewal/upsell targets.

The Customer Success Manager ensures customers achieve measurable outcomes using the SQREEM platform by driving outcomes, providing strategic advice, managing customer health, and expanding revenue within accounts.

The Enterprise Customer Success Manager at Canonical is responsible for onboarding customers, managing relationships, identifying growth opportunities, and collaborating with cross-functional teams to enhance customer satisfaction.

The Customer Success Manager will manage post-launch relationships with enterprise customers, drive adoption and engagement, ensure renewals and upsells, and enhance customer value through collaboration with internal teams.

The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.