Top Customer Success Manager Jobs in Vancouver

Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.
Top Skills: Iot PlatformSaaS
16 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
Reposted 2 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Healthtech • Software
The Customer Success Manager will drive customer retention and expansion through engagement strategies, account reviews, and satisfaction calls while collaborating with onboarding and managing renewals.
Top Skills: SalesforceTotangoZendesk
3 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Software
The Customer Success Manager II drives success and growth for enterprise customers, focusing on account management, product adoption, and customer advocacy while collaborating with internal teams.
Top Skills: Salesforce
Reposted 3 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Insurance • Software
The Customer Success Manager at Quandri manages mid-market insurance brokerage accounts, focusing on customer adoption, retention, and driving revenue growth by ensuring product value and seamless experiences through proactive engagement and collaboration with various teams.
Top Skills: AICRMGoogle SuiteHubspotExcelMicrosoft PowerpointMicrosoft Word
Reposted 3 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Artificial Intelligence • Information Technology • Social Media • Software • Database
The Customer Success Manager will oversee onboarding, engage clients, conduct business reviews, collaborate on campaigns, and enhance customer relationships in sports.
Top Skills: Adobe SuiteAsanaCanvaGoogle SuiteJIRAOpen ProjectSlack
Reposted 3 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
AdTech • Marketing Tech • Social Media • Software
As a Customer Success Manager, you will manage customer relationships, enhance product adoption, mitigate churn risks, and drive revenue growth through effective communication and leadership across teams.
Top Skills: SaaSSocial Media Management
Reposted 3 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Software • Analytics
The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.
Top Skills: CRMExcelGoogle WorkspaceTableau
Reposted 5 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Healthtech • Software
As a Client Success Manager, you will support clients in implementing VALD technology, manage onboarding, build relationships, identify needs, and ensure client satisfaction.
Top Skills: HubspotMicrosoft SuiteMicrosoft TeamsVald Technology
Reposted 7 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will build and manage relationships with clients, ensuring they derive high value from Gartner services and collaborating with internal teams for client satisfaction.
Reposted 9 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Blockchain
The Customer Success Manager will manage customer accounts, develop account strategies, enhance product adoption, and engage with users in the Web3 industry.
Top Skills: BlockchainWeb3
10 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Software
The Customer Success Manager will oversee customer partnerships, drive product adoption, manage stakeholder relationships, and identify growth opportunities within Mid-Market and SMB segments.
Top Skills: SaaSSalesforce
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Reposted 23 Hours AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
The Enterprise Customer Success Manager will engage enterprise customers, ensuring value from Rewind's data protection service and building the customer success strategy and processes.
Top Skills: ConfluenceGitJIRASaaSShopify
Reposted 23 Hours AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Software
The Scaled Customer Success Manager will drive adoption and retention for a portfolio of small to mid-sized customers through proactive outreach and creative engagement tactics, managing onboarding, product usage, and renewals while maximizing customer value.
Top Skills: HubspotIntercomMixpanel
Reposted 23 Hours AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Information Technology
The Technical Customer Success Manager ensures the success of strategic customers by managing relationships, driving retention, and shaping customer success strategies. Responsibilities include onboarding, risk mitigation, and championing customer needs while leveraging technical expertise in DevOps and cloud infrastructure.
Top Skills: AWSAzureGCPSQLTerraform
Reposted YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Payments • Software
As a Customer Success Manager, you will onboard accounting firms, drive client engagement with Plooto, manage accounts, and achieve growth targets.
Top Skills: SaaS
Reposted YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Design
The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.
Top Skills: B2B SaasProduct DesignUx Research
Reposted YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Machine Learning • Cybersecurity
The Customer Success Manager engages with enterprise customers, ensuring retention, adoption, and technical value of cybersecurity solutions through proactive management and technical guidance.
Top Skills: Artificial IntelligenceCisspComptia Security+GainsightGsecSalesforceTotango
2 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Productivity • Software
Own end-to-end customer lifecycle for ~150 mid-market accounts: onboarding, adoption, retention, renewals, expansion, billing, and escalations. Drive customer outcomes using data, lead onboarding and enablement, run business reviews, develop scalable playbooks, and collaborate cross-functionally to resolve issues and influence product roadmap.
Top Skills: HubspotSlackStripeVitally
2 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Information Technology • Software
Serve as a technical, customer-facing advisor driving onboarding, adoption, retention, and growth. Lead implementations, deliver training, resolve technical issues, and coordinate with Product and Engineering to maximize customer value and support enterprise customers.
Top Skills: Application SecurityCloud SecurityCybersecurityDevsecopsSaaSSdlc
3 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
News + Entertainment • Software
The Enterprise Customer Success Manager manages relationships with high-value customers, driving success through onboarding, adoption, and collaboration across teams to foster growth and retention.
Top Skills: GainsightSalesforce
Reposted 8 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.
Top Skills: AICRMLarge Language ModelsSalesforce
Reposted 3 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
News + Entertainment • Software
The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.
Top Skills: GainsightSalesforce
4 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Retail • Sales • Software
Manage customer life cycle for mid-size strategic customers, ensuring retention and expansion. Act as customer advocate, supporting internal teams to enhance customer experience. Engage with customers to assess priorities and promote the Roomvo Platform.
Top Skills: Google WorkspaceSalesforce
4 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Retail • Sales • Software
Manage customer life cycles for mid-size strategic customers, focusing on retention and expansion, while mentoring the Customer Success team and advocating for customers' needs.
Top Skills: Google WorkspaceSalesforce
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