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Top Customer Success Manager Jobs in Vancouver

5 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: Git,Gitlab,Version Control,Branching Strategies,Continuous Integration,Continuous Deployment,Ci/Cd,Devsecops,Duo Enterprise,Duo Agent Platform,Ai
Reposted 11 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.
Top Skills: Iot PlatformSaaS
Reposted 13 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Consumer Web • Digital Media • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills: CanvaGoogle SuiteHubspotNotionZapier
An Hour AgoSaved
In-Office or Remote
Vancouver, BC
Junior
Junior
Edtech • Software
Own technical launch-readiness for a portfolio of creators: troubleshoot complex configurations, review integrations and crash logs, guide app store submissions, validate releases, document best practices, and partner with Product and Engineering to reduce technical churn and improve platform reliability.
Top Skills: Apis,Sdks,Provisioning Profiles,Certificates,Apple App Store,Google Play,Crash Logs,Integrations,Automation Logic,No-Code,Low-Code
Reposted 3 Hours AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will build and manage relationships with clients, ensuring their needs are met and delivering high value for their investment in Gartner services.
15 Hours AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Healthtech
Own post-onboarding customer journey for dental practices, drive adoption of Dentally features, monitor health and usage, coordinate with training/support/product, resolve issues, and identify expansion opportunities to improve retention and product value.
Top Skills: Dentally,Saas
Reposted YesterdaySaved
In-Office
Vancouver, BC
Mid level
Mid level
Software • Analytics
The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.
Top Skills: CRMExcelGoogle WorkspaceTableau
Reposted 2 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager at Canals will manage customer relationships, drive adoption and renewals, lead onboarding, and collaborate with teams to enhance success and streamline processes.
Reposted 3 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.
Top Skills: Erp SystemsNetSuiteQuickbooks
Reposted 3 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
Manage a portfolio of customers, driving product adoption and account growth while acting as a trusted advisor on financial best practices.
Top Skills: Ap Automation ToolsErpsFinancial TechnologySpend Management Platforms
6 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Artificial Intelligence • Information Technology • Social Media • Software • Database
Manage onboarding, adoption, and ongoing relationships for music and entertainment clients. Drive renewals, upsells, and product advocacy; run business reviews, project manage custom work, and translate customer needs into product improvements.
Top Skills: AsanaGoogle SuiteJIRAOpen ProjectSlack
6 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Software • Analytics
Manage and grow a book of high-touch enterprise SaaS accounts, engage C-level stakeholders, drive renewals and expansion, onboard clients, deliver data-driven insights using BI tools, and act as the voice of the customer across teams to ensure measurable outcomes.
Top Skills: Bi ToolsCRMExcelGoogle WorkspaceSaaSTableau
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Reposted An Hour AgoSaved
Remote
Vancouver, BC
Junior
Junior
Healthtech
Manage end-to-end client lifecycle for enterprise partners: lead implementations, drive engagement and growth, deliver reporting and business reviews, develop account plans, and shape Customer Success initiatives to expand clinical and economic outcomes.
Top Skills: ExcelGoogle Sheets
Reposted 5 Hours AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Real Estate • Software
Seeking a proactive Customer Success Manager to partner with mid-market customers, focusing on driving satisfaction, retention, and revenue growth.
Top Skills: Google SuiteSalesforce
Reposted 5 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Success Manager, you will guide enterprise customers towards achieving their goals using Pocus, developing strategic plans and ensuring effective adoption of the platform while managing relationships with stakeholders.
Top Skills: AISaaS
13 Hours AgoSaved
Remote
Vancouver, BC
Junior
Junior
Artificial Intelligence • Software
Use customer usage data to identify trends and at-risk accounts, build health scores and automations, develop scalable playbooks for self-serve growth, support reporting and product feedback, and provide front-line support including email/chat and a rotating 24/7 emergency line.
Top Skills: Hubspot,Hubspot Workflows,Claude,Crm
Reposted 15 Hours AgoSaved
Remote or Hybrid
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you will drive customer engagement, oversee onboarding, develop rollout plans, and provide ongoing support to ensure customer satisfaction and product adoption.
Top Skills: Dms IntegrationIntercomSso
Reposted 15 Hours AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Marketing Tech • Software
The Customer Success Manager will build customer relationships, implement success plans, provide training, and enhance customer experience while achieving business growth.
Top Skills: GainsightIntercomMarketoSequel DbSFDCTableau
Reposted 15 Hours AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Customer Success Manager at Axon builds strategic partnerships with larger customers, focusing on improving their efficiency and satisfaction with Axon's products and managing relationships between clients and internal teams.
Top Skills: Data-Analysis Tools
Reposted YesterdaySaved
Remote
Vancouver, BC
Senior level
Senior level
Software
As a Customer Success Manager at Versapay, you will manage customer relationships, drive growth, and ensure onboarding and retention strategies are successfully implemented. You will collaborate across departments to represent customer needs and enhance processes for improved user experience.
Top Skills: Erp SystemsSaaS
4 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
HR Tech • Information Technology • Software
Manage a portfolio of named B2B accounts, drive product adoption and retention, identify expansion opportunities, coordinate cross-functional teams, and relay customer feedback to shape product and processes. Focus on consultative relationships, value-based selling, and achieving revenue and retention targets.
Reposted 6 Days AgoSaved
Remote
Vancouver, BC
Expert/Leader
Expert/Leader
Information Technology • Software
The Strategic Account Manager will manage and grow relationships with major enterprise clients, driving renewals and uncovering growth while ensuring clients see measurable value from the services provided.
Reposted 17 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Greentech • Software • App development
The Customer Success Manager at veritree will build relationships with customers, oversee onboarding, ensure retention, and collaborate for upselling opportunities, while maintaining high standards in customer experience.
Top Skills: ClickupExcelGoogleSlack
19 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Fintech • Payments • Software • Financial Services
The Customer Success Manager will ensure successful customer onboarding, build relationships, manage risks, and drive product adoption and innovation for long-term growth.
Reposted 10 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
Manage enterprise customer portfolios, driving adoption and retention while acting as a trusted advisor to maximize platform value.
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