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Top Customer Success Manager Jobs in Vancouver

96+ Job Results
3 Days Ago
Vancouver, BC
Remote
10,000 Employees
Mid level
10,000 Employees
Mid level
Cloud • Information Technology • Sales • Security • Cybersecurity
As a Customer Success Manager at CrowdStrike, you will assist customers in maximizing their use of the LogScale product suite, fostering relationships, supporting customer engagement, managing renewal risks, and advocating for customer feedback to ensure satisfaction and drive product adoption.
3 Days Ago
Vancouver, BC
412 Employees
Mid level
412 Employees
Mid level
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
As a Customer Success Manager at Carrot, you'll support new and existing customers by driving retention, enhancing member engagement, and ensuring customer satisfaction. You'll act as the primary contact, develop success plans, and advocate for customers' needs within the company, while also educating them on product usage.
2 Days Ago
Vancouver, BC
Remote
116 Employees
Senior level
116 Employees
Senior level
Consumer Web • Enterprise Web • Mobile • Productivity • Software
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
16 Minutes Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will guide clients towards achieving their workplace equity goals, manage relationships with enterprise clients, communicate with decision-makers, and collaborate with internal teams to enhance customer engagement and satisfaction.
7 Hours Ago
Vancouver, BC
39 Employees
Mid level
39 Employees
Mid level
Software • Database
As a Scale Customer Success Manager, you will manage customer relationships and drive product adoption. You will develop customer success plans, facilitate training sessions, gather customer feedback, and collaborate with internal teams to enhance customer experiences and improve retention rates. Your role includes anticipating at-risk renewals and fostering customer advocacy.
5 Hours Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio is responsible for guiding a dedicated portfolio of enterprise customers in achieving their workplace equity goals, building long-lasting relationships, and ensuring customer satisfaction through effective communication about product updates and compliance needs.
7 Hours Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you'll guide customers in achieving their workplace equity goals while managing relationships with key accounts. You'll communicate ongoing equity needs, collaborate with teams for customer delight, analyze feedback for product insights, and influence the customer service strategy as the company scales.
7 Hours Ago
Vancouver, BC
Remote
579 Employees
Mid level
579 Employees
Mid level
HR Tech • Software
The Customer Success Manager at SmartRecruiters will be responsible for fostering strong client relationships, optimizing product utilization, and ensuring customer satisfaction. They'll support enterprise clients through product adoption, assist in achieving desired business outcomes, and collaborate with Account Managers to drive revenue retention and identify growth opportunities.
9 Hours Ago
Vancouver, BC
Remote
7 Employees
Junior
7 Employees
Junior
Cloud • Enterprise Web • Information Technology • Security • Software
The Customer Success Manager guides SMB customers through best practices, helping them maximize their investment in security and privacy. They foster long-term relationships, focusing on customer retention and adoption goals while managing customer communications and lifecycle engagement. The role involves proactive customer support, follow-ups, and contributing to team performance metrics.
10 Hours Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will own customer relationships, ensuring they achieve workplace equity goals through strategic guidance and support. This role involves managing compliance, driving product usage, and collaborating with multiple teams to enhance customer experiences and satisfaction. The Manager will also influence customer service strategies as the company scales, while participating in training on workplace equity methodologies.
14 Hours Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will guide customers in achieving workplace equity goals, maintain relationships, and ensure compliance. You'll collaborate with various teams and influence customer service strategies while developing an in-depth understanding of workplace equity and its implications.
17 Hours Ago
Vancouver, BC
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will build lasting relationships with clients, guiding them in achieving their workplace equity goals. Your role includes advising on compliance needs, driving product usage, and collaborating with various teams to enhance customer experience. You will engage with C-suite executives and support customers in addressing their equity challenges.
19 Hours Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will guide a portfolio of customers in achieving their workplace equity goals by building lasting relationships, advising on compliance and usage of equity tools, and collaborating with various teams to enhance customer experience and satisfaction.
21 Hours Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will foster relationships with customers, guiding them to achieve their workplace equity goals. You will communicate with key decision makers, coordinate with various teams, and influence customer service strategies. Your role involves understanding customer needs, addressing compliance, and ensuring effective use of workplace equity tools.
Yesterday
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will own key customer relationships, ensuring they achieve their workplace equity goals. You will guide clients on workplace equity strategy, compliance needs, and product usage while working with internal teams to enhance customer satisfaction and help identify new opportunities for solutions in the product.
Yesterday
Vancouver, BC
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will build strong customer relationships, guide clients to achieve their equity goals, and ensure ongoing compliance. Your role involves collaborating with multiple teams, communicating with customers about their needs, and influencing the customer service strategy as the company scales.
Yesterday
Vancouver, BC
96 Employees
Entry level
96 Employees
Entry level
Other • Software
As a Customer Success Manager, you will ensure customers maximize their subscription value by optimizing relationships, managing retention and escalation processes, delivering training, and collaborating with peers for continuous improvement.
Yesterday
Vancouver, BC
Remote
702 Employees
Junior
702 Employees
Junior
Cybersecurity
The Customer Success Manager at 1Password will guide Teams and Business customers through best practices, fostering strong relationships to enhance customer retention. Responsibilities include proactive engagement through calls and email, synthesizing customer feedback, managing data alongside onboarding, and supporting renewals to ensure customer satisfaction and high adoption rates.
2 Days Ago
Vancouver, BC
1,500 Employees
Mid level
1,500 Employees
Mid level
Cloud • Information Technology • Productivity • Software • Automation
As a Customer Success Manager at Boomi, you will engage with IT leaders to ensure successful implementation and continuous adoption of Boomi's platform. You will provide consultative guidance, drive onboarding, build customer champions, and position Boomi against competitors while maintaining strategic relationships with decision-makers and delivering data-driven insights.
2 Days Ago
Vancouver, BC
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will empower organizations to achieve workplace equity by managing customer relationships, guiding them in compliance and product usage, collaborating with internal teams, and supporting customer goals to enhance satisfaction and drive renewals.
2 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will guide customers in achieving their workplace equity goals, manage relationships with enterprise clients, communicate product updates, and collaborate with internal teams. You will also identify customer needs and influence the overall customer service strategy while participating in training on workplace equity nuances.
2 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will build and maintain relationships with enterprise clients, guiding them to achieve workplace equity goals. Your role involves advising customers on compliance, promoting software usage, and collaborating with internal teams to respond to customer needs. You'll influence customer service strategy while ensuring customer satisfaction and success.
2 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will guide customers in achieving workplace equity goals, build strong relationships, and provide ongoing support and compliance assistance. Your role involves collaborating with various teams to enhance customer experience and influence company strategies based on evolving customer needs.
2 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will lead relationships with clients, particularly large enterprise accounts, to help them achieve workplace equity goals. The role involves collaboration with various teams to support customer needs, driving product usage, managing renewals, and ensuring compliance with equity strategies. Key responsibilities include communication with stakeholders, understanding customer needs, and influencing service strategies.
2 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio is responsible for guiding a dedicated portfolio of clients in achieving their workplace equity goals. This role involves building strong customer relationships, advising on compliance needs, collaborating with various internal teams, and influencing customer service strategy. The ideal candidate should have extensive experience with large enterprises and strong communication skills to engage with executive-level clients.
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