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Top Customer Success Manager Jobs in Vancouver

Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.
Top Skills: Iot PlatformSaaS
Reposted 6 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Own and grow assigned customer accounts by ensuring satisfaction and product adoption, coaching customers on SailPoint solutions, identifying expansion opportunities, driving renewals, and acting as a trusted advisor to deliver value and retention.
Top Skills: Crm SoftwareSailpoint
12 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: Git,Gitlab,Version Control,Branching Strategies,Continuous Integration,Continuous Deployment,Ci/Cd,Devsecops,Duo Enterprise,Duo Agent Platform,Ai
15 Hours AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Cloud • Legal Tech • Software
The Customer Success Manager at Clio develops relationships with high-value accounts, drives customer engagement, and advocates for client needs using AI insights to enhance business outcomes.
Top Skills: Ai-Driven ApplicationsSalesforce
Reposted 16 Hours AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Fintech • Payments • Software • Financial Services
The Customer Success Manager will ensure successful customer onboarding, build relationships, manage risks, and drive product adoption and innovation for long-term growth.
Reposted YesterdaySaved
In-Office
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will build and manage relationships with clients, ensuring their needs are met and delivering high value for their investment in Gartner services.
Reposted 20 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills: CanvaGoogle SuiteHubspotNotionZapier
Reposted 2 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Machine Learning • Consulting
The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.
3 Days AgoSaved
Easy Apply
In-Office
Vancouver, BC
Easy Apply
Senior level
Senior level
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads strategic initiatives to drive customer engagement, prevent churn, enhance revenue growth, and mentor team members. They build partnerships with top-tier customers while utilizing analytical skills to optimize product adoption and retention.
Top Skills: Enterprise SoftwareLocal SearchSaaSSocial Media Management
5 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Information Technology • Sales
Manage customer relationships to drive adoption, retention, and renewals for a portfolio of accounts while improving customer success processes.
Top Skills: AISaaS
7 Days AgoSaved
Hybrid
Vancouver, BC
Junior
Junior
Information Technology • Other
Manage customer relationships for Quadient Accounts Payable by Beanworks to drive adoption, retention, renewals and expansion. Monitor health metrics, resolve issues with support/engineering, lead renewals, identify upsell opportunities, and act as a trusted advisor to maximize customer value.
Top Skills: BeanworksFreshdeskNetSuiteQuickbooksSage IntacctSalesforce
7 Days AgoSaved
In-Office or Remote
Vancouver, BC
Junior
Junior
Edtech • Software
Own technical launch-readiness for a portfolio of creators: troubleshoot complex configurations, review integrations and crash logs, guide app store submissions, validate releases, document best practices, and partner with Product and Engineering to reduce technical churn and improve platform reliability.
Top Skills: Apis,Sdks,Provisioning Profiles,Certificates,Apple App Store,Google Play,Crash Logs,Integrations,Automation Logic,No-Code,Low-Code
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Reposted 8 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Software • Analytics
The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.
Top Skills: CRMExcelGoogle WorkspaceTableau
Reposted 16 Hours AgoSaved
Remote or Hybrid
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Payments • Cybersecurity • Data Privacy
As the first Customer Success Manager, you will manage customer relationships post-implementation, drive account renewals and expansions, collect client feedback, and build foundational processes for customer success.
Top Skills: APIsData PlatformsFraud ToolsRisk Tools
Reposted 16 Hours AgoSaved
Remote or Hybrid
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Productivity • Software • Generative AI
As a Customer Success Manager at Patlytics, you will manage the post-sale customer lifecycle, ensuring clients maximize value from the AI-powered patent intelligence platform through effective onboarding, relationship building, and proactive engagement.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 10 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.
Top Skills: Erp SystemsNetSuiteQuickbooks
Reposted 10 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
Manage a portfolio of customers, driving product adoption and account growth while acting as a trusted advisor on financial best practices.
Top Skills: Ap Automation ToolsErpsFinancial TechnologySpend Management Platforms
Reposted YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Productivity • Software
The Customer Success Manager will manage 400+ SMB accounts, focusing on customer activation, retention, and growth while collaborating cross-functionally to enhance customer value and satisfaction.
Top Skills: HubspotSlackStripeVitally
Reposted 2 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Information Technology • Internet of Things
As a Customer Success Manager at Coframe, you will drive customer outcomes, ensure product adoption, expand revenue, and represent customer feedback to internal teams while building scalable processes.
Top Skills: A/B TestingAi-Driven ExperimentationB2B SaasConversion Optimization
13 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Artificial Intelligence • Information Technology • Social Media • Software • Database
Manage onboarding, adoption, and ongoing relationships for music and entertainment clients. Drive renewals, upsells, and product advocacy; run business reviews, project manage custom work, and translate customer needs into product improvements.
Top Skills: AsanaGoogle SuiteJIRAOpen ProjectSlack
Reposted 3 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Edtech • Healthtech • Information Technology • Hospitality
The Customer Success Manager maintains relationships with healthcare facilities, ensuring problem resolution, understanding clinical workflows, and collaborating across teams to enhance the customer experience.
4 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Enterprise Web • Mobile • Other • Professional Services • Software • App development
The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.
Top Skills: SaaS
13 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Software • Analytics
Manage and grow a book of high-touch enterprise SaaS accounts, engage C-level stakeholders, drive renewals and expansion, onboard clients, deliver data-driven insights using BI tools, and act as the voice of the customer across teams to ensure measurable outcomes.
Top Skills: Bi ToolsCRMExcelGoogle WorkspaceSaaSTableau
Reposted 4 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Information Technology
As a Technical Customer Success Manager, you will manage key customer relationships, drive value realization, ensure account renewals, and contribute to the customer success strategy, emphasizing cloud infrastructure and DevOps practices.
Top Skills: AWSAzureGCPSQLTerraform
Reposted 5 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Healthtech • Software
The Customer Success Manager ensures customer satisfaction and retention by building relationships, analyzing data, providing strategic guidance, and identifying upsell opportunities while maximizing product value.
Top Skills: GainsightGoogle SuiteMS OfficeSalesforce
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