Top Customer Success Manager Jobs in Vancouver

The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.

As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.

The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.

Manage and onboard clients, run daily 1:1 and weekly group coaching sessions, drive renewals/upgrades and reduce churn, communicate daily across platforms, create training materials, and report activity in Slack/CRMs/spreadsheets.

Manage a book of mid-market finance customers to drive product adoption, value realization, and expansion. Act as trusted advisor to finance stakeholders, run business reviews and health checks, identify churn risk via usage analysis, and partner with Sales, Product, Credit, and Operations to improve customer outcomes and influence product roadmap.

Own technical success for a portfolio (~45) of creators through build, QA, App Store submission, optimisation, and long-term stability. Troubleshoot complex configurations, integrations, automation logic and backend setups; review crash logs; ensure SDK adoption; document best practices; and partner with Product & Engineering to reduce friction and improve launch workflows and feature adoption.

The Customer Success Manager will drive customer retention and expansion through engagement strategies, account reviews, and satisfaction calls while collaborating with onboarding and managing renewals.

The Customer Success Manager II drives success and growth for enterprise customers, focusing on account management, product adoption, and customer advocacy while collaborating with internal teams.

The Customer Success Manager at Quandri manages mid-market insurance brokerage accounts, focusing on customer adoption, retention, and driving revenue growth by ensuring product value and seamless experiences through proactive engagement and collaboration with various teams.

As a Customer Success Manager, you will manage customer relationships, enhance product adoption, mitigate churn risks, and drive revenue growth through effective communication and leadership across teams.

The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.

As a Client Success Manager, you will support clients in implementing VALD technology, manage onboarding, build relationships, identify needs, and ensure client satisfaction.

Act as a strategic advisor for enterprise SaaS customers to drive retention, expansion, and AI-driven adoption. Build executive relationships, develop success plans with KPIs, lead business reviews, identify automation and Agentic AI use cases, manage risks, and collaborate cross-functionally to ensure measurable customer outcomes.

The Client Success Manager fosters strategic client relationships, ensuring growth and satisfaction while managing complex portfolios and driving product adoption.

As a Customer Success Manager, you will provide email marketing strategy, maintain customer relationships, and enhance the overall customer experience as clients leverage our platform.

As a Customer Success Manager, you'll drive customer outcomes, lead onboarding, act as a liaison, and expand revenue by ensuring clients derive measurable ROI from Coframe's platform.

The Customer Success Manager will build relationships with key clients, ensuring they achieve their goals using Multiplier, while monitoring product adoption and identifying growth opportunities.

The Client Success Manager will build and manage relationships with clients, ensuring they derive high value from Gartner services and collaborating with internal teams for client satisfaction.

Own post-sale relationships for a portfolio of accounts, drive customer outcomes and adoption, run onboarding and lifecycle events, create reusable technical content, represent customers to Product and Engineering, and support regional growth.

As a Customer Success Manager, you'll guide clients through onboarding, enhance product adoption, and build strong relationships, focusing on customer satisfaction and retention.

The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.

The Strategic Customer Success Manager at Maze will manage high-value accounts, drive customer adoption, provide strategic guidance, conduct business reviews, and collaborate across teams to ensure customer success and retention.

Manage and grow a portfolio of mid-market customers by driving feature adoption, expansion, retention, and revenue. Serve as trusted advisor, mitigate account risks, demonstrate ROI, conduct executive reviews, coordinate cross-functional teams, and close upsell/renewal opportunities while monitoring customer health metrics.

Own strategic enterprise clients, build executive trust, ensure measurable ROI and adoption, drive expansion, create playbooks, and surface client feedback to influence product roadmap.

As a Bilingual Client Success Manager, you will retain and grow dealer relationships, drive product adoption, optimize dealer performance, and improve client satisfaction while collaborating across teams.