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Top Customer Success Manager Jobs in Vancouver

14 Hours AgoSaved
Vancouver, BC
Senior level
Senior level
Cloud • Information Technology • Productivity • Software • Automation
Maximize account retention and growth opportunities, managing post-sales success with support from Boomi teams and collaborating on customer requirements.
Top Skills: Application IntegrationB2B IntegrationCloud Integration
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves partnering with large customers to enhance their operations using the IoT platform, conducting business reviews, and collaborating with cross-functional teams.
Top Skills: Enterprise SaasIot Platform
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Customer Success Manager will drive product adoption for Coda, build relationships with clients, lead account reviews, and manage customer feedback to ensure account success and retention.
Top Skills: CRMExcel
Reposted 2 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
AdTech • Marketing Tech • Software
Manage a portfolio of customers promoting retention, expansion, and product adoption through onboarding, monitoring health scores, and strategic consultations.
Top Skills: CRMMarketing PlatformSaaS
3 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
AdTech • Marketing Tech • Social Media • Software
The Strategic Customer Success Manager at SOCi manages customer relationships, drives account adoption and retention, and delivers value through actionable insights and strategic account management for reseller and agency partners.
Top Skills: Ai-Powered Marketing SolutionsDigital Marketing
3 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
AdTech • Marketing Tech • Software
Manage a portfolio of customers in North America and UK/Europe, driving retention, product adoption, and growth through onboarding, strategic consultations, and proactive engagement.
Top Skills: SaaS
Reposted 2 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Success Manager, you will guide enterprise customers towards achieving their goals using Pocus, developing strategic plans and ensuring effective adoption of the platform while managing relationships with stakeholders.
Top Skills: AISaaS
Reposted 18 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Consulting
Manage and build client relationships, ensure utilization of Gartner services, facilitate communication, and assess client engagement metrics.
Reposted 14 Hours AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Security • Software
The Customer Success Manager manages strategic accounts, driving engagement, satisfaction, and product adoption while identifying upsell opportunities. They maintain relationships, conduct business reviews, and coordinate with internal teams to enhance customer experience and business growth.
Top Skills: Ai-Optimized ServicesCloud SecurityCybersecurityEmail SecurityEndpoint SecurityManaged Detection And ResponseNetwork Security
YesterdaySaved
In-Office or Remote
Vancouver, BC
Junior
Junior
Healthtech • Software
The Associate Customer Success Manager will support clients in achieving their objectives and ensuring satisfaction with PointClickCare's products, while managing a high-volume portfolio and minimizing churn.
Top Skills: GainsightNetSuiteSalesforce
YesterdaySaved
Remote
Vancouver, BC
Senior level
Senior level
eCommerce
Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.
Top Skills: CatalystChurn ZeroGainsightGoogle Data StudioLookerShopifyTableau
Reposted YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Security • Software
Manage strategic customer accounts throughout their lifecycle, ensuring satisfaction and maximizing product value while identifying upsell opportunities. Act as a trusted advisor, monitoring KPIs and facilitating cross-functional coordination for optimal customer experience.
Top Skills: Cybersecurity Knowledge
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2 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Information Technology • Software • Consulting
The Senior Technical Customer Success Manager drives customer success through adoption and advocacy of strategic products, collaborating with cross-functional teams to enhance customer satisfaction and retention.
Top Skills: Ci/CdIncident ProcessesItilJavaJavaScriptMimNocRest Web ServicesSaaS
2 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Information Technology • Software
The Customer Success Manager will define AI product features, translate needs into specifications, oversee agile delivery, and build relationships with customers.
Top Skills: AIMl
Reposted 2 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Business Intelligence
The Customer Success Team Lead oversees the CSM team, driving performance through coaching and operational management, ensuring client satisfaction, retention, and success through strategic support and effective training.
Top Skills: AIPaasSaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Senior Customer Success Manager, you will manage enterprise accounts, drive customer satisfaction, lead contract renewals, and facilitate product adoption through strategic partnerships and insights.
Top Skills: CRMSalesforce
3 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Marketing Tech • Software
As a Customer Success Manager, you'll be the main contact for customers, ensuring their success with Knak's platform through relationship building and performance measurement while also driving product adoption and improvement.
Top Skills: GainsightIntercomMarketoSFDCSQLTableau
3 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Software
Manage portfolio of SMB customers, driving adoption and ensuring long-term retention and growth. Collaborate with Product and Marketing, lead business reviews, and consult on Riverside's integration in broader business goals.
Top Skills: SaaS
14 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Fintech
As a Strategic Customer Success Manager, you will advise Brex's largest clients on maximizing the value of financial technology solutions, focusing on retention, expansion, and product adoption.
Top Skills: Ap Automation ToolsErpsSpend Management Platforms
Reposted 11 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence
The Customer Success Manager builds relationships, ensures customer satisfaction, manages account risks, and drives user engagement for a video communication platform.
Top Skills: B2B Saas
Reposted 4 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Security • Software
As a Customer Success Manager at Sophos, you'll engage customers to drive product adoption, monitor health metrics, and support customer outreach initiatives while ensuring long-term success and renewal.
Reposted 4 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence
The Senior Customer Success Manager will build relationships with stakeholders, ensure customers realize values from their investments, lead reviews, and monitor customer health for retention and growth.
Top Skills: SaaS
6 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Cybersecurity
The Customer Success Manager engages business customers through the 1Password lifecycle, enhancing retention, providing support, guiding adoption, and advocating for customer needs to drive engagement and satisfaction.
Top Skills: CRM
Reposted 6 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Senior level
Senior level
Insurance • Software
The Senior Enterprise Customer Success Manager will drive retention and revenue growth for enterprise accounts, engaging with executive stakeholders and ensuring product adoption while managing customer success methodologies.
Top Skills: CRMGoogle SuiteHubspotExcelMicrosoft PowerpointMicrosoft Word
Reposted 6 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
Manage a portfolio of Enterprise customers, ensure customer success, drive adoption and retention, and collaborate cross-functionally to influence product priorities.
Top Skills: SaaS
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