Top Customer Success Manager Jobs in Vancouver

The Customer Success Manager at Versapay will manage relationships with enterprise customers, focusing on onboarding, training, and retention strategies. The role includes advocating for customers, resolving issues, and collaborating with internal teams to enhance the customer journey.

As a Customer Success Manager, you will cultivate business relationships, monitor customer health metrics, onboard new clients, handle customer training, advocate for customer needs, and facilitate business reviews to ensure clients maximize integration with GeoComply's solutions.

As a Customer Success Manager, you will own a book of Growth customers, driving renewals and upselling while acting as a trusted advisor. You will develop best practices, gather client feedback, and ensure customers achieve satisfaction and product adoption. This role requires cross-functional collaboration with sales, product, and engineering teams to enhance the customer experience.

As a Client Success Manager at StackAdapt, you will manage client inquiries, support programmatic campaigns, collaborate on product improvements, analyze data for insights, and create support documentation. You'll serve as the main contact for clients, resolving technical issues efficiently and enhancing client retention and satisfaction.

As a Customer Success Manager at Netomi AI, you will work closely with strategic customers to drive product adoption and satisfaction. Your role includes acting as a trusted advisor, conducting product demonstrations, and collaborating across internal teams to meet customer needs while maintaining accurate records of client interactions.

The Customer Success Manager will advocate for clients and drive revenue growth by developing strong relationships, analyzing key metrics, enhancing product adoption, and resolving issues. This role includes executing business reviews and monitoring customer health for proactive engagement.

The Principal Customer Success Manager at Fortra manages high-value customer portfolios to foster long-term relationships, facilitate product adoption, and achieve customer outcomes. Responsibilities include solution expertise, data analysis, customer journey management, and stakeholder collaboration. This role emphasizes proactive support, risk mitigation, and strategic account management to drive customer success and satisfaction.

The Customer Success Manager will manage Enterprise customer relationships, ensuring successful adoption of the Novisto platform. Responsibilities include defining success metrics with clients, facilitating cross-functional collaboration, driving platform engagement, and overseeing customer projects. The role demands strong communication skills and a passion for ESG.

As a Customer Success Manager, you will be the primary contact for B2B customers, ensuring satisfaction and success throughout their lifecycle. Responsibilities include managing relationships, driving feature adoption, and providing internal communication and reporting on account health. You will also develop strategies for customer success and identify areas for improvement within the company.

As a Scale Customer Success Manager, you will enhance customer experiences, build strong relationships, manage scaled Customer Success programs, and focus on driving product adoption. You'll collaborate with Sales, Marketing, and Product teams to ensure excellent outcomes for customers, identifying pain points and implementing success strategies to maintain retention and growth.

As a Customer Success Manager at Thinkific, you will guide Plus clients to maximize their use of the platform. Responsibilities include planning client renewals, creating strong relationships, resolving technical queries, and advocating for customer needs to enhance the product offerings.

The Customer Success Manager will ensure customers achieve their goals with the ThoughtExchange platform, providing ongoing support, training, and developing tailored success plans. Responsibilities include building relationships, driving renewals, and advocating for customer needs internally.

The Customer Success Manager at Boomi works to ensure customer satisfaction by guiding IT leaders through the implementation and optimization of Boomi's platform. Responsibilities include creating success plans, fostering adoption, providing strategic guidance, and managing customer relationships to drive business value and technical success.

As a Scaled Customer Success Manager, you will manage strategic relationships with customer accounts, driving product usage and ensuring customer retention. Your work will involve regular meetings with clients, articulating the business value of the Coursera platform, troubleshooting issues, and collaborating across teams to contribute to Coursera's growth and success.

As a Customer Success Manager at Affinity, you will drive renewals, manage account engagement, and serve as a trusted advisor to clients. You will collaborate across teams to enhance client experiences and product adoption while shaping strategies for client success.

As a Senior Customer Success Manager at Appinio, you will manage a portfolio of clients, acting as their primary advisor. Your role involves understanding clients' challenges, conducting workshops, monitoring customer activity, managing subscriptions, and identifying growth opportunities. You will collaborate cross-functionally to enhance the customer experience and ensure long-term satisfaction.

The Customer Success Manager at Alpaca ensures customer satisfaction and retention by managing relationships with B2B partners. Responsibilities include overseeing customer experience from app launch to renewal, managing escalations, driving adoption of features, and developing success strategies.