Top Customer Success Manager Jobs in Vancouver

The Customer Success Manager will build and maintain relationships with clients, advocating for their needs and ensuring they find value in Bizzabo’s offerings. Responsibilities include managing renewals, upselling, onboarding new customers, and collaborating with internal teams to drive customer success and satisfaction.

The Customer Success Manager at Overstory is responsible for onboarding, managing customer accounts, and ensuring customer satisfaction while renewing contracts and influencing product development.

As a Customer Success Manager, you will act as the primary liaison between customers and internal teams, ensuring customer satisfaction, driving adoption of platform features, and maximizing ROI. Your responsibilities will include managing stakeholder relationships, conducting business reviews, and monitoring customer health to proactively address issues. You will engage with decision-makers to develop success plans, provide feedback for product improvements, and collaborate with internal teams for customer success.

The Customer Success Manager at NICE ensures customer satisfaction and product adoption to maintain revenue and build loyalty. Key responsibilities include managing customer relationships, identifying expansion opportunities, facilitating onboarding, monitoring customer health, and developing strategies to enhance customer experience and value realization.

The Customer Success Manager at OneTrust will serve as a trusted advisor to customers, ensuring their satisfaction and alignment with the company's products. Responsibilities include managing customer relationships, advocating for customer needs, facilitating communication with internal teams, and helping maximize business value from the OneTrust platform.

The Customer Success Manager will assist SMB customers by guiding them through the 1Password lifecycle, ensuring customer satisfaction, retention, and adoption of the product through proactive engagement while contributing to team goals and metrics.

The Customer Success Manager at Kira Learning will drive support for enterprise customers, create relationships with schools, handle customer issues, provide professional development support, share teacher feedback, and align with key partner teams to enhance product and sales. This role requires a strong background in education and ability to adapt in a fast-paced startup environment.

The Customer Success Manager will drive renewals and upsell while acting as an advocate for clients. Responsibilities include managing client relationships, optimizing product use, collaborating with cross-functional teams, and achieving commercial targets in a fast-paced startup environment.

As a Customer Success Manager at Thinkific, you will guide Plus clients to maximize their use of the platform. Responsibilities include planning client renewals, creating strong relationships, resolving technical queries, and advocating for customer needs to enhance the product offerings.

The Client Success Manager will build and manage relationships with clients, ensuring they receive high value from Gartner services. Responsibilities include engaging with clients to discern their business priorities, onboarding new clients, and coordinating with internal teams to maximize client satisfaction and investment returns.

The Customer Success Manager at Irwin will build strong client relationships, onboard new customers, communicate product updates, manage account health reporting, and provide feedback to the product team based on customer insights.

The Customer Success Manager will manage a portfolio of named accounts, ensuring customer satisfaction throughout the engagement lifecycle. Responsibilities include developing relationships, conducting business reviews, monitoring customer analytics, driving usage and upselling services, and coordinating activities across various teams to provide exceptional customer experiences.

The Technical Customer Success Manager at Netomi AI is responsible for onboarding clients, providing technical guidance, and ensure smooth integration of AI virtual agents into their support systems. They will also maintain client relationships, troubleshoot issues, and analyze AI performance while collaborating with internal teams to advocate for client needs and suggest improvements.

The Customer Success Manager at Leap Tools will manage customer relationships throughout the lifecycle, focusing on key metrics such as Customer Health and Retention. The role involves mentoring within the Customer Success team, advocating for customer needs, and engaging with enterprise clients to promote the Roomvo Platform.

The Customer Success Manager at Scribe will drive onboarding, adoption, and retention of small and medium-sized business customers. This role involves building scalable engagement strategies, leading customer interactions, leveraging automation tools, and collaborating with cross-functional teams to enhance customer experience.

As a Customer Success Manager at Modash, you will build and manage relationships with customers, help them succeed through onboarding and ongoing support, collaborate with internal teams for a seamless customer experience, and continuously learn to become an expert in Modash and the influencer marketing industry.

The Customer Success Manager will ensure clients achieve their goals with Sparrow's products, building strong relationships, providing onboarding support, and driving customer satisfaction. They will analyze feedback, monitor usage, and collaborate with cross-functional teams to enhance customer experience and mitigate risks, ultimately contributing to customer retention and growth.