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Top Customer Success Manager Jobs in Vancouver

22 Hours Ago
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
The Enterprise Customer Success Manager is responsible for maximizing customer value through training, adoption of the Motive platform, and maintaining customer satisfaction. They develop strong relationships with clients, manage product enhancement requests, identify upsell opportunities, and collaborate with internal teams to improve customer experience.
21 Hours Ago
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Success Manager at Dropbox, you will drive post-sale customer adoption and product education, enhance user engagement, and ensure customer satisfaction. You'll build strong relationships, address customer needs, present success reviews, and collaborate with internal teams to achieve business objectives.
23 Hours Ago
Easy Apply
Hybrid
Vancouver, BC
Easy Apply
Mid level
Mid level
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager at Carrot Fertility will engage with customers to drive retention and satisfaction, serving as a trusted advisor while executing success plans aligned with customer objectives. The role involves proactive communication, education on products, and ensuring timely issue resolution.
21 Hours Ago
Easy Apply
Remote
Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Strategic Customer Success Manager at Samsara, you will enhance the safety and efficiency of customer operations using the IoT platform, manage key accounts, and collaborate with cross-functional teams to drive customer success and renewals. You will conduct workshops, facilitate reviews, and mentor the wider Customer Success team.
22 Hours Ago
Easy Apply
Remote
Hybrid
Vancouver, BC
Easy Apply
Junior
Junior
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager is responsible for ensuring customer satisfaction with Samsara's IoT platform by supporting clients post-implementation. This involves understanding customer needs, advising on product customization, conducting workshops, and collaborating with cross-functional teams to drive success. The role demands strong relationship-building skills, emotional intelligence, and a solutions-oriented mindset.
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As a Customer Success Manager at CrowdStrike, you will enhance customer engagement and retention for the LogScale/Next Gen SIEM products by providing tailored support and building relationships. Your role involves creating success plans, driving product adoption, managing renewal risks, and advocating for customers internally, while leveraging resources to resolve issues effectively.
14 Hours Ago
Vancouver, BC
Mid level
Mid level
Consulting
As a Client Success Manager, you will be responsible for managing relationships with existing clients, understanding their business priorities, and ensuring they receive high value from Gartner services. You'll onboard new clients and collaborate with internal teams to maximize client satisfaction and retention.
15 Hours Ago
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will manage relationships with existing clients, ensuring they receive value from Gartner services. Responsibilities include engaging with clients, onboarding new clients, and collaborating with internal teams to maximize client satisfaction and retention.
14 Hours Ago
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will build and manage relationships with clients, ensuring they receive high value from Gartner services. Responsibilities include engaging with clients to discern their business priorities, onboarding new clients, and coordinating with internal teams to maximize client satisfaction and investment returns.
Top Skills: French
15 Hours Ago
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will develop and manage relationships with clients to ensure they derive high value from their Gartner subscription. Responsibilities include facilitating client calls, understanding priorities, recommending actions, and collaborating with internal teams to maximize service delivery and client satisfaction.
15 Hours Ago
Vancouver, BC
Mid level
Mid level
Consulting
As a Client Success Manager, you will manage client relationships, ensuring their success with Gartner services. You'll communicate value, facilitate client interactions, and collaborate with internal partners to enhance client satisfaction and retention, focusing on performance metrics and engagement.
22 Hours Ago
Remote
Vancouver, BC
Junior
Junior
AdTech • Marketing Tech • Social Media • Software
The Customer Success Manager will manage a portfolio of 200+ accounts, ensuring structured customer journeys and driving product adoption through automated strategies. The role involves monitoring customer health, providing strategic guidance, and collaborating with sales and other teams to optimize the customer experience and mitigate churn risks.
Yesterday
Remote
Vancouver, BC
Senior level
Senior level
Big Data • Software
As a Customer Success Manager at Affinity, you will drive renewals, manage account engagement, and serve as a trusted advisor to clients. You will collaborate across teams to enhance client experiences and product adoption while shaping strategies for client success.
22 Hours Ago
Hybrid
Vancouver, BC
Entry level
Entry level
Software • Cybersecurity
The Customer Success Manager will drive customer adoption and retention by developing relationships with key stakeholders, conducting regular check-ins, and offering support for customer value realization. Responsibilities include coordinating onboarding, identifying upsell opportunities, and gathering customer feedback to enhance product offerings.
23 Hours Ago
Vancouver, BC
Mid level
Mid level
Cloud • Information Technology • Productivity • Software • Automation
The Scaled Customer Success Manager at Boomi will cultivate customer relationships, drive adoption of Boomi's platform, and enhance customer value. Responsibilities include engaging with a large portfolio of clients, developing tailored adoption strategies, and collaborating with internal teams to ensure customer satisfaction and retention.
22 Hours Ago
Remote
Vancouver, BC
Senior level
Senior level
Software
The Customer Success Manager at Overstory is responsible for onboarding, managing customer accounts, and ensuring customer satisfaction while renewing contracts and influencing product development.
3 Hours Ago
Remote
Vancouver, BC
Mid level
Mid level
Other
The Customer Success Manager at Corelight will cultivate customer relationships, oversee onboarding and product deployment, manage post-sales interactions, and drive customer satisfaction using the company's cybersecurity solutions. This role emphasizes project management and collaboration with cross-functional teams to ensure clients realize maximum value from Corelight's offerings.
3 Days Ago
Remote
Vancouver, BC
Mid level
Mid level
Big Data • Software
The Customer Success Manager at Irwin will build strong client relationships, onboard new customers, communicate product updates, manage account health reporting, and provide feedback to the product team based on customer insights.
6 Days Ago
Remote
Vancouver, BC
Entry level
Entry level
Artificial Intelligence • Software • Analytics
The Customer Success Manager will ensure customers achieve their goals with the ThoughtExchange platform, providing ongoing support, training, and developing tailored success plans. Responsibilities include building relationships, driving renewals, and advocating for customer needs internally.
4 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Consumer Web • HR Tech • Other
The Technical Customer Success Manager at Netomi AI is responsible for onboarding clients, providing technical guidance, and ensure smooth integration of AI virtual agents into their support systems. They will also maintain client relationships, troubleshoot issues, and analyze AI performance while collaborating with internal teams to advocate for client needs and suggest improvements.
Top Skills: AIAPIs
8 Days Ago
Remote
Vancouver, BC
Mid level
Mid level
Other
The Customer Success Manager at Corelight will build strong customer relationships, oversee onboarding processes, address customer inquiries, and enhance overall satisfaction. This role involves project management, collaboration with multiple teams, and ensuring the effective use of Corelight's security solutions. The position aims to drive customer success and retention while providing feedback for product improvements.
23 Hours Ago
Remote
Vancouver, BC
Mid level
Mid level
Security • Cybersecurity
As a Customer Success Manager, you will act as the primary liaison between customers and internal teams, ensuring customer satisfaction, driving adoption of platform features, and maximizing ROI. Your responsibilities will include managing stakeholder relationships, conducting business reviews, and monitoring customer health to proactively address issues. You will engage with decision-makers to develop success plans, provide feedback for product improvements, and collaborate with internal teams for customer success.
Yesterday
Remote
Vancouver, BC
Junior
Junior
Big Data • Software
As a Customer Success Manager at Affinity, you will oversee a portfolio of Growth customers, driving renewals and upsells while acting as a customer advocate. You will collaborate closely with sales, product, and engineering teams to enhance the customer experience and develop best practices for leveraging Affinity's functionalities.
Yesterday
Remote
Vancouver, BC
Senior level
Senior level
Digital Media
The Enterprise Customer Success Manager at Vidyard is responsible for managing a portfolio of complex, high-value enterprise customers, ensuring they derive maximum value from Vidyard's products, and building influential relationships across stakeholders. The role involves proactive engagement with at-risk customers, collaboration with account teams, and driving customer engagement while advocating for product enhancements.
Yesterday
Vancouver, BC
Junior
Junior
Edtech
As a Customer Success Manager at Thinkific, you will guide Plus clients to maximize their use of the platform. Responsibilities include planning client renewals, creating strong relationships, resolving technical queries, and advocating for customer needs to enhance the product offerings.
Top Skills: Salesforce
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