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Top Customer Success Manager Jobs in Vancouver

Reposted YesterdaySaved
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Success Manager, you'll oversee customer deployments, drive product education, and ensure client satisfaction across various interactions with Dropbox's platform.
Top Skills: AIAnalyticsAPIsCRME-Signature
Reposted 5 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills: CanvaGoogle SuiteHubspotNotionZapier
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.
Top Skills: Iot PlatformSaaS
Reposted 5 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
2 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Cloud • Fintech • HR Tech
The Specialized Customer Success Manager for CLM is responsible for driving customer adoption and value realization for AI-powered contract lifecycle management workflows, managing relationships, and collaborating cross-functionally.
Top Skills: AIContract Lifecycle ManagementSaaS
Reposted 2 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Software • Analytics
The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.
Top Skills: CRMExcelGoogle WorkspaceTableau
3 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Insurance • Software
The Customer Success Manager at Quandri manages mid-market insurance brokerage accounts, focusing on customer adoption, retention, and driving revenue growth by ensuring product value and seamless experiences through proactive engagement and collaboration with various teams.
Top Skills: AICRMGoogle SuiteHubspotExcelMicrosoft PowerpointMicrosoft Word
3 Days AgoSaved
Hybrid
Vancouver, BC
Senior level
Senior level
Insurance • Software
The role involves managing complex enterprise accounts, driving product adoption and retention, collaborating with teams, and leading customer success initiatives.
Top Skills: Ai ToolsCrm PlatformsGoogle SuiteHubspotExcelMicrosoft PowerpointMicrosoft Word
Reposted 3 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
AdTech • Marketing Tech • Social Media • Software
As a Customer Success Manager, you will manage customer relationships, enhance product adoption, mitigate churn risks, and drive revenue growth through effective communication and leadership across teams.
Top Skills: SaaSSocial Media Management
Reposted 4 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.
Top Skills: Erp SystemsNetSuiteQuickbooks
Reposted 4 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
Manage a portfolio of customers, driving product adoption and account growth while acting as a trusted advisor on financial best practices.
Top Skills: Ap Automation ToolsErpsFinancial TechnologySpend Management Platforms
Reposted 7 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will build and manage relationships with clients, ensuring they derive high value from Gartner services and collaborating with internal teams for client satisfaction.
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Reposted 7 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Software • Analytics
Manage and grow a book of high-touch enterprise SaaS accounts, engage C-level stakeholders, drive renewals and expansion, onboard clients, deliver data-driven insights using BI tools, and act as the voice of the customer across teams to ensure measurable outcomes.
Top Skills: Bi ToolsCRMExcelGoogle WorkspaceSaaSTableau
Reposted 9 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Blockchain
The Customer Success Manager will manage customer accounts, develop account strategies, enhance product adoption, and engage with users in the Web3 industry.
Top Skills: BlockchainWeb3
Reposted 14 Hours AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Software
The Customer Success Manager will manage mid-market and enterprise clients, ensuring satisfaction, driving adoption, and delivering value through insights and effective onboarding.
Top Skills: HubspotMixpanelStripe
Reposted 14 Hours AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence
Own onboarding, implementation, and go-live for enterprise clients; lead executive strategic reviews and ROI discussions; monitor adoption, usage, and health metrics; manage escalations and coordinate resolutions; identify upsell/expansion opportunities; advocate customer needs to drive product roadmap; build relationships and scalable Enterprise CSM processes.
Reposted 14 Hours AgoSaved
Remote
Vancouver, BC
Junior
Junior
Healthtech
Manage end-to-end client lifecycle for enterprise partners: lead implementations, drive engagement and growth, deliver reporting and business reviews, develop account plans, and shape Customer Success initiatives to expand clinical and economic outcomes.
Top Skills: ExcelGoogle Sheets
YesterdaySaved
Remote
Vancouver, BC
Junior
Junior
Retail • Sales • Software
As a Customer Success Manager, you will manage customer life cycles, maintain key metrics, engage with customers, advocate for their needs, and collaborate with internal teams.
Top Skills: Google WorkspaceSalesforce
YesterdaySaved
Remote
Vancouver, BC
Junior
Junior
Retail • Sales • Software
The Customer Success Manager will manage mid-market customer relationships, focusing on retention and expansion while acting as a customer advocate and internal liaison.
Top Skills: Google WorkspaceSalesforce
YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Cloud • Legal Tech • Software • Generative AI
The Technical Customer Success Manager - Integrations improves integration adoption and stability for clients, providing advisory on architecture and design, troubleshooting issues, and developing frameworks for success.
Top Skills: Ai-Enabled SystemsAPIsBoomiIpaas PlatformsJSONMulesoftPostmanTrayWorkato
YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Software
The Scaled Customer Success Manager will drive adoption and retention for a portfolio of small to mid-sized customers through proactive outreach and creative engagement tactics, managing onboarding, product usage, and renewals while maximizing customer value.
Top Skills: HubspotIntercomMixpanel
YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Payments • Software
As a Customer Success Manager, you will onboard accounting firms, drive client engagement with Plooto, manage accounts, and achieve growth targets.
Top Skills: SaaS
Reposted 6 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Success Manager, you will guide enterprise customers towards achieving their goals using Pocus, developing strategic plans and ensuring effective adoption of the platform while managing relationships with stakeholders.
Top Skills: AISaaS
2 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Design
The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.
Top Skills: B2B SaasProduct DesignUx Research
2 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Machine Learning • Cybersecurity
The Customer Success Manager engages with enterprise customers, ensuring retention, adoption, and technical value of cybersecurity solutions through proactive management and technical guidance.
Top Skills: Artificial IntelligenceCisspComptia Security+GainsightGsecSalesforceTotango
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