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Top Customer Success Manager Jobs in Vancouver

2 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves partnering with large customers to enhance their operations using the IoT platform, conducting business reviews, and collaborating with cross-functional teams.
Top Skills: Enterprise SaasIot Platform
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Customer Success Manager will drive product adoption for Coda, build relationships with clients, lead account reviews, and manage customer feedback to ensure account success and retention.
Top Skills: CRMExcel
12 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Entry level
Entry level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager ensures client satisfaction and retention by managing relationships, providing guidance on SailPoint products, and identifying opportunities for expansion.
Top Skills: IdentityiqSailpoint Solutions
3 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Healthtech
Manage client relationships, improve care quality, conduct assessments, collaborate with teams, and ensure compliance with regulations. Act as a subject matter expert for quality control and handle client needs effectively.
4 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Software
The Customer Success Manager will oversee customer relationships post-sale, ensuring clients maximize value from AI-powered contact center solutions and achieve business goals.
Top Skills: Ai TechnologyB2B Saas ApplicationsCRMCustomer Support Tools
Reposted 5 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Information Technology • Other
The Customer Success Manager will drive customer value by ensuring successful adoption of Quadient solutions, enhance customer satisfaction, and identify upsell opportunities.
Top Skills: Accounting SoftwareFreshdeskNetSuiteQuickbooksSaaSSage IntacctSalesforce
3 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Senior Customer Success Manager, you will manage enterprise accounts, drive customer satisfaction, lead contract renewals, and facilitate product adoption through strategic partnerships and insights.
Top Skills: CRMSalesforce
Reposted 9 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
AdTech • Marketing Tech • Software
Manage a portfolio of customers promoting retention, expansion, and product adoption through onboarding, monitoring health scores, and strategic consultations.
Top Skills: CRMMarketing PlatformSaaS
YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Software
The Customer Success Manager will manage mid-market and enterprise clients, ensuring satisfaction, driving adoption, and delivering value through insights and effective onboarding.
Top Skills: HubspotMixpanelStripe
Reposted YesterdaySaved
In-Office
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Information Technology • Software
The Customer Success Manager at Kira Learning will support enterprise customers, enhance user experience, and drive customer engagement and product adoption in educational settings.
Top Skills: Google WorkspaceHubspotMicrosoft Office Suite
Reposted 11 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Consulting
Manage relationships with clients to enhance satisfaction and retention, ensuring they receive value from Gartner services. Onboard new clients and collaborate internally to maximize service delivery.
Reposted 2 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Software
Lead enterprise customers through their journey, facilitate adoption, collaborate with multiple teams, and ensure customer success and engagement.
Top Skills: Salesforce
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4 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Edtech • Software
The Customer Success Manager will onboard and retain creators, manage a portfolio, analyze metrics, and optimize engagement strategies.
Top Skills: ChurnzeroHubspotIntercomLoomNotionSlack
4 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Information Technology
As a Portfolio Customer Success Manager, you will lead strategic initiatives for complex customers, driving adoption and retention of LastPass solutions while collaborating cross-functionally to enhance customer experience.
Top Skills: GainsightPower BISalesforce
4 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Fintech
The Customer Success Manager develops relationships with French and English-speaking clients, ensuring they receive value from insightsoftware products. Responsibilities include advocating for clients, driving product adoption, managing escalations, and leading special projects to enhance customer success.
Top Skills: AccountingAnalytics SolutionsReporting
Reposted 9 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Success Manager, you will guide enterprise customers towards achieving their goals using Pocus, developing strategic plans and ensuring effective adoption of the platform while managing relationships with stakeholders.
Top Skills: AISaaS
Reposted 4 Days AgoSaved
In-Office or Remote
Vancouver, BC
Entry level
Entry level
Cloud • Software
The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.
Top Skills: CephKubernetesLandscapeMaasOpenstackUbuntu
Reposted 4 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
HR Tech • Information Technology
Manage customer operations, enhance service delivery, and improve workflows for enterprise accounts to maximize customer satisfaction and retention.
Top Skills: AsanaJIRANotionSalesforce
5 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Marketing Tech • Software
The Client Success Manager will manage client relationships and projects for B2B SaaS clients, focusing on retention and revenue growth through effective communication and strategy implementation.
Top Skills: AIAsanaAutomationContent MarketingCroGeoLoomNotionSeo
Reposted 25 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Consulting
Manage and build client relationships, ensure utilization of Gartner services, facilitate communication, and assess client engagement metrics.
6 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Business Intelligence
The Customer Success Team Lead oversees the CSM team, driving performance through coaching and operational management, ensuring client satisfaction, retention, and success through strategic support and effective training.
Top Skills: AIPaasSaaS
6 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Business Intelligence
The Customer Success Growth Consultant will manage client portfolios, conduct consultations, develop growth plans, and ensure client satisfaction and achievement of goals.
Top Skills: AIDigital MarketingSaaSSlackVideo Conferencing
Reposted 6 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Fintech
The Customer Success Manager will oversee customer relationships, support implementations, lead reviews, drive renewals and upsells, and ensure customer satisfaction with interface.ai's AI solutions.
Top Skills: Generative AiPrompt EngineeringSaaS
Reposted 6 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Security • Software
The Customer Success Manager manages strategic accounts, driving engagement, satisfaction, and product adoption while identifying upsell opportunities. They maintain relationships, conduct business reviews, and coordinate with internal teams to enhance customer experience and business growth.
Top Skills: Ai-Optimized ServicesCloud SecurityCybersecurityEmail SecurityEndpoint SecurityManaged Detection And ResponseNetwork Security
8 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Security • Software
Manage strategic customer accounts throughout their lifecycle, ensuring satisfaction and maximizing product value while identifying upsell opportunities. Act as a trusted advisor, monitoring KPIs and facilitating cross-functional coordination for optimal customer experience.
Top Skills: Cybersecurity Knowledge
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