Top Customer Success Manager Jobs in Vancouver

Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.
Top Skills: Iot PlatformSaaS
Reposted 23 Hours AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.
Top Skills: B2B Saas
Reposted YesterdaySaved
In-Office
Vancouver, BC
Mid level
Mid level
Cloud • Legal Tech • Software
The Customer Success Manager at Clio develops relationships with high-value accounts, drives customer engagement, and advocates for client needs using AI insights to enhance business outcomes.
Top Skills: Ai-Driven ApplicationsSalesforce
Reposted 2 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will build and manage relationships with clients, ensuring their needs are met and delivering high value for their investment in Gartner services.
Reposted 3 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
As a Scaled Customer Success Manager, you will develop strategies to grow customer relationships, engage them through marketing automation, and ensure their needs are met with Brex's financial services.
Top Skills: FintechMarketing AutomationSaaS
Reposted 3 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads strategic initiatives to drive customer engagement, prevent churn, enhance revenue growth, and mentor team members. They build partnerships with top-tier customers while utilizing analytical skills to optimize product adoption and retention.
Top Skills: Enterprise SoftwareLocal SearchSaaSSocial Media Management
Reposted 5 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.
Top Skills: Erp SystemsNetSuiteQuickbooks
25 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
Reposted 6 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Machine Learning • Consulting
The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.
7 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Edtech • Professional Services • Sales • Consulting
Manage and onboard clients, run daily 1:1 and weekly group coaching sessions, drive renewals/upgrades and reduce churn, communicate daily across platforms, create training materials, and report activity in Slack/CRMs/spreadsheets.
Top Skills: ActivecampaignCalendlyCRMFacebookGoogle SuiteInstagramLoomSlackSpreadsheetsTiktokZoom
Reposted 3 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.
Top Skills: AICRMLarge Language ModelsSalesforce
8 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
Manage a book of mid-market finance customers to drive product adoption, value realization, and expansion. Act as trusted advisor to finance stakeholders, run business reviews and health checks, identify churn risk via usage analysis, and partner with Sales, Product, Credit, and Operations to improve customer outcomes and influence product roadmap.
Top Skills: Ap Automation ToolsBrexErp SystemsSpend Management Platforms
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8 Days AgoSaved
In-Office or Remote
Vancouver, BC
Junior
Junior
Edtech • Software
Own technical success for a portfolio (~45) of creators through build, QA, App Store submission, optimisation, and long-term stability. Troubleshoot complex configurations, integrations, automation logic and backend setups; review crash logs; ensure SDK adoption; document best practices; and partner with Product & Engineering to reduce friction and improve launch workflows and feature adoption.
Top Skills: APIsApp Store MetadataApple App StoreAutomation LogicCode Signing CertificatesCrash LogsGoogle PlayIntegrationsNo-Code/Low-Code PlatformsProvisioning ProfilesSdks
Reposted 23 Hours AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Information Technology • Software
The Customer Success Manager will manage post-launch relationships with enterprise customers, drive adoption and engagement, ensure renewals and upsells, and enhance customer value through collaboration with internal teams.
Top Skills: SaaS
Reposted 23 Hours AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Software
The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.
Top Skills: HubspotSalesforce
Reposted YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Marketing Tech
The Client Success Manager fosters strategic client relationships, ensuring growth and satisfaction while managing complex portfolios and driving product adoption.
Top Skills: Salesforce
Reposted 11 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Healthtech • Software
The Customer Success Manager will drive customer retention and expansion through engagement strategies, account reviews, and satisfaction calls while collaborating with onboarding and managing renewals.
Top Skills: SalesforceTotangoZendesk
Reposted 2 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software • Financial Services
The Customer Success Manager will manage customer accounts, drive adoption, ensure customer success, and facilitate strategic conversations to help clients achieve their goals.
Top Skills: CatalystGoogle WorkspaceJIRALookerSalesforceSlackZendesk
12 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Software
The Customer Success Manager II drives success and growth for enterprise customers, focusing on account management, product adoption, and customer advocacy while collaborating with internal teams.
Top Skills: Salesforce
Reposted 12 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Insurance • Software
The Customer Success Manager at Quandri manages mid-market insurance brokerage accounts, focusing on customer adoption, retention, and driving revenue growth by ensuring product value and seamless experiences through proactive engagement and collaboration with various teams.
Top Skills: AICRMGoogle SuiteHubspotExcelMicrosoft PowerpointMicrosoft Word
Reposted 12 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
AdTech • Marketing Tech • Social Media • Software
As a Customer Success Manager, you will manage customer relationships, enhance product adoption, mitigate churn risks, and drive revenue growth through effective communication and leadership across teams.
Top Skills: SaaSSocial Media Management
Reposted 12 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Software • Analytics
The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.
Top Skills: CRMExcelGoogle WorkspaceTableau
3 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Software
Manage a large pooled portfolio of eCommerce merchants to protect retention and source expansion. Triage inbound signals via shared inbox and AI tools, run value consultations, book escalations, and execute one-to-many engagement like webinars and campaigns to drive feature adoption and Net Retention.
Top Skills: Ai ToolsChatEmailGainsightLifecycle CampaignsShopifyVitallyWebinars
Reposted 3 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.
Top Skills: CRMGainsightSalesforce
Reposted 3 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Productivity • Software • Generative AI
As a Customer Success Manager at Patlytics, you will manage the post-sale customer lifecycle, ensuring clients maximize value from the AI-powered patent intelligence platform through effective onboarding, relationship building, and proactive engagement.
Top Skills: Crm ToolsHubspotSalesforce
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