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Top Customer Success Manager Jobs in Vancouver

19 Hours Ago
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Public Sector Customer Success Manager, you'll establish strategic relationships with customers, drive solution value, monitor performance metrics, and support customer advocacy initiatives.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Reposted 5 Days Ago
Easy Apply
Hybrid
Vancouver, BC
Easy Apply
Mid level
Mid level
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager at Carrot Fertility will engage with customers to drive retention and satisfaction, serving as a trusted advisor while executing success plans aligned with customer objectives. The role involves proactive communication, education on products, and ensuring timely issue resolution.
14 Days Ago
Vancouver, BC
Mid level
Mid level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The International Customer Success Manager at Toast is responsible for fostering relationships with customers, driving product adoption, and managing escalations to ensure customer satisfaction and retention. The role involves collaboration with various teams, providing insights to product development, and supporting growth initiatives within the customer portfolio.
Top Skills: Google SuiteMS OfficeSalesforceSlack
Reposted 5 Days Ago
Easy Apply
Remote
Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Strategic Customer Success Manager, you will drive customer success through collaboration, problem-solving, and relationship building with complex clients, focusing on leveraging IoT solutions effectively and ensuring long-term satisfaction and growth.
Top Skills: Iot PlatformTechnical Products
3 Days Ago
Remote
Hybrid
Vancouver, BC
Mid level
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As a Customer Success Manager, you will foster relationships with customers, ensuring their success with the LogScale/Next Gen SIEM product suite through engagement, support, and advocacy.
Top Skills: CloudDevOpsIt OperationsSecuritySIEMSoar
3 Days Ago
Easy Apply
Remote
Hybrid
Vancouver, BC
Easy Apply
Mid level
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager ensures customer satisfaction and improved operations through the IoT platform, building relationships and facilitating success plans with top customers.
Top Skills: Customer Success SoftwareIotSaaS
3 Days Ago
Easy Apply
Remote
Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Strategic Customer Success Manager engages with enterprise customers, managing their success while developing account strategies for retention and upsell opportunities.
Top Skills: APIsB2B SaasData VisualizationSingle Sign-On
Reposted 5 Days Ago
Easy Apply
Remote
Hybrid
Vancouver, BC
Easy Apply
Mid level
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Customer Success Managers help top customers optimize Samsara's IoT platform, fostering relationships, solving problems, and ensuring operational efficiency.
Top Skills: IotSaaS

Featured Jobs

5 Days Ago
Vancouver, BC
Senior level
Senior level
Consulting
The Client Success Manager will manage relationships with clients, ensuring they receive high value from Gartner's services. Responsibilities include client onboarding, conducting regular meetings to understand client needs, and collaborating with internal teams to enhance client satisfaction and retention.
Reposted 7 Days Ago
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will manage relationships with existing clients, ensuring they receive value from Gartner services. Responsibilities include engaging with clients, onboarding new clients, and collaborating with internal teams to maximize client satisfaction and retention.
6 Days Ago
Vancouver, BC
Junior
Junior
Fintech
As a Customer Success Manager I, you will help customers achieve their business goals with Brex's financial services. You'll develop strategies for customer retention, analyze data to mitigate churn risks, monitor account health, and advocate for customer needs while collaborating with cross-functional teams.
Top Skills: SaaSSalesforceVitally
Reposted 7 Days Ago
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will develop and manage relationships with clients to ensure they derive high value from their Gartner subscription. Responsibilities include facilitating client calls, understanding priorities, recommending actions, and collaborating with internal teams to maximize service delivery and client satisfaction.
Yesterday
Vancouver, BC
Senior level
Senior level
Cloud • Software
As a Senior Customer Success Manager, you will be the trusted advisor for Salesforce customers, ensuring they maximize their value from the platform while managing incidents and enhancing their experience with deep relationships and technical support.
Top Skills: AICRMSalesforceSalesforce Health CloudSalesforce Sales CloudSalesforce Service Cloud
Yesterday
Remote
Vancouver, BC
Mid level
Mid level
Healthtech
The Client Success Manager will manage the client journey, focusing on implementation, ongoing account management, and driving client satisfaction and success within embedded partnerships.
Top Skills: Salesforce
Yesterday
Vancouver, BC
Mid level
Mid level
Software • Cybersecurity
The Customer Success Manager drives customer adoption and retention by aligning product value with business objectives and fostering strong relationships with stakeholders. They manage customer journeys, analyze data for insights, and implement tailored action plans to enhance satisfaction and loyalty.
Top Skills: Customer Data AnalysisCybersecurity
3 Days Ago
Vancouver, BC
Senior level
Senior level
Cloud • Fintech • HR Tech
Drive customer success for Evisort by ensuring strategic customers achieve value from their investments, focusing on adoption, retention, and upselling opportunities through tailored engagements.
Top Skills: Ai TechnologySaaS
Reposted 4 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Information Technology • Software
The Customer Success Manager will build relationships with customers, ensuring maximum value from Redis solutions, driving satisfaction and retention, and collaborating across teams.
Top Skills: AWSAzureCloudDatabase TechnologiesGainsightGCPNoSQLRedisSaaSSalesforce
6 Days Ago
Remote
Vancouver, BC
Junior
Junior
AdTech • Marketing Tech • Social Media • Software
The Customer Success Manager will manage a portfolio of 200+ accounts, ensuring structured customer journeys and driving product adoption through automated strategies. The role involves monitoring customer health, providing strategic guidance, and collaborating with sales and other teams to optimize the customer experience and mitigate churn risks.
6 Days Ago
Vancouver, BC
Junior
Junior
Marketing Tech • Software
The Customer Success Manager will be responsible for onboarding clients, managing relationships, ensuring client satisfaction, driving product adoption, and providing operational support through data analysis. This role requires strong client management skills and SaaS experience to enhance customer engagement and retention.
Top Skills: ExcelHubspot
6 Days Ago
Vancouver, BC
Mid level
Mid level
Software
As the Founding Customer Success Manager at Arcade, you will develop scalable strategies to enhance customer engagement, onboard new enterprise clients, and facilitate communication regarding product features. You’ll work closely with sales and the product team to drive account renewals and expansion by utilizing internal tools to identify growth opportunities for customers. You will need to demonstrate initiative, empathy, and organizational skills to manage client relationships effectively.
6 Days Ago
Remote
Vancouver, BC
Mid level
Mid level
Fintech • Software
As a Customer Success Manager, you'll manage a $1-2M book of business, ensuring customer satisfaction and product adoption. You will build long-term relationships, identify upsell opportunities, and communicate customer needs cross-functionally while maintaining a strong focus on business objectives.
Top Skills: B2BFintechSaaS
Reposted 8 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Big Data • Software
As a Customer Success Manager at Affinity, you will drive renewals, manage account engagement, and serve as a trusted advisor to clients. You will collaborate across teams to enhance client experiences and product adoption while shaping strategies for client success.
6 Days Ago
Vancouver, BC
Senior level
Senior level
Angel or VC Firm
As the Customer Success Manager for Strategic Pharma Accounts at Manta Cares, you will manage key strategic accounts, drive client satisfaction, and ensure operational success. This role involves client relationship management, project management, and operational optimization focused on pharmaceutical partnerships. You will lead account success initiatives, conduct business reviews, and identify growth opportunities while coordinating with internal teams, requiring 25-30% U.S. travel.
Top Skills: Customer Success PlatformsProject Management Tools
6 Days Ago
Remote
Vancouver, BC
Mid level
Mid level
eCommerce
The Mid-Market Customer Success Manager at Narvar will oversee customer health from go-live to renewal, engaging clients proactively, using data insights to mitigate churn, collaborating with product and engineering teams, and improving customer success processes.
Top Skills: SaaS
5 Days Ago
Remote
Vancouver, BC
Mid level
Mid level
Other • Software
As a Customer Success Manager, you'll ensure smooth onboarding, foster client relationships, lead product demos, develop self-service resources, and support customer success initiatives. You'll engage across various teams to enhance customer experience and create value from UpCodes' tools in the AEC industry.
Top Skills: SaaS
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