Top Customer Success Manager Jobs in Vancouver

Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.

The Customer Success Manager will manage customer accounts, develop account strategies, enhance product adoption, and engage with users in the Web3 industry.

The Strategic Customer Success Manager nurtures client relationships, drives product adoption, and ensures clients achieve their business goals through SOCi's AI-powered solutions.

Own the customer journey for Together's mentorship platform: lead implementations and onboarding, drive adoption and value realization, partner on QBRs, reduce churn, enable renewals and referrals, troubleshoot integrations, and contribute to improving Customer Success processes.

Manage and grow enterprise airline accounts using Volantio's SaaS platform. Own implementation, launch, optimization, support, renewals, and expansion. Act as trusted advisor, coordinate with Product and Engineering, run regular QBRs and onsite visits, drive retention and revenue expansion, and translate metrics into actionable customer outcomes.

Manage B2B partner lifecycle post-sale: onboarding, adoption, engagement, renewal, and expansion. Serve as primary partner contact, run QBRs, monitor account health, reduce churn, and build scalable playbooks. Collaborate cross-functionally with Product, Operations, Marketing, and Clinical teams and oversee offshore operational support.

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

Manage strategic enterprise customer relationships to drive retention, upsell, and product adoption. Develop success plans, conduct executive business reviews, mitigate churn risks, and advocate customer needs across Sales, Product, Support, and Marketing.

The Customer Success Manager will manage client relationships, ensure satisfaction and retention, and identify opportunities for growth in a SaaS environment.

The Customer Success Manager at Clio develops relationships with high-value accounts, drives customer engagement, and advocates for client needs using AI insights to enhance business outcomes.

The Account Manager will manage client relationships, identify growth opportunities, ensure client satisfaction, and collaborate with teams for successful service delivery.

The Customer Success Manager will partner with clients to develop growth strategies, ensure onboarding efficiency, monitor account health, and provide education on services and financial literacy.

The Client Success Manager will build and manage relationships with clients, ensuring their needs are met and delivering high value for their investment in Gartner services.

As a Bilingual Client Success Manager, you will retain and grow dealer relationships, drive product adoption, optimize dealer performance, and improve client satisfaction while collaborating across teams.

Lead onboarding, training, and adoption for customers of a cybersecurity SaaS product. Act as trusted technical advisor, resolve issues, monitor usage, drive retention and upsell, and collaborate with Product, Engineering, and Sales to improve customer outcomes.

The Enterprise Customer Success Manager leads strategic initiatives to drive customer engagement, prevent churn, enhance revenue growth, and mentor team members. They build partnerships with top-tier customers while utilizing analytical skills to optimize product adoption and retention.

As a Client Success Manager, you will build strong client relationships, develop tailored success strategies, manage onboarding, and advocate for client needs to ensure measurable success.

The Customer Success Manager will handle client onboarding, retention, and expansion, leveraging technical expertise while building strong customer relationships and improving engagement.

Manage a portfolio of SMB customers, driving adoption, retention, and growth, while providing strategic guidance and support.

As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.

The Client Success Manager ensures clients generate leads and maintain pipeline execution. Responsibilities include managing outbound campaigns, sourcing opportunities, and facilitating client interactions to drive consistent execution and accountability.

As a Customer Success Manager at Wrapbook, you will manage the relationship with Film & TV clients, driving feature adoption and satisfaction while collaborating with various teams to ensure smooth operations.

Manage a portfolio of Commercial Real Estate customers to drive retention, adoption, and ROI. Use health scores and usage data to identify risk and growth, execute scalable programs (webinars, emails, in-app), coordinate renewals and escalations, and maintain account records in SFDC and HubSpot while collaborating cross-functionally.

Remote Client Success Manager owns 20–40 Amazon client accounts end-to-end: onboarding, strategy, weekly performance analysis, and retention. Coordinate daily with PPC strategists, execute structured processes, log changes, escalate issues quickly, and maintain 2-hour business-hour responsiveness. Operate in a fast-paced agency environment using Amazon and analytics tools to drive profitability and prevent churn.