Top Customer Success Manager Jobs in Vancouver

Manage strategic relationships with large fleet customers, develop joint success plans, run executive business reviews and workshops, recommend operational workflow changes, coordinate cross-functional teams, mentor other CS staff, and drive adoption and value from the Samsara IoT platform.

Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.

Manage day-to-day relationships for a portfolio of enterprise SaaS customers, ensuring value realization, renewals, training, issue resolution, and cross-functional coordination with Support, Product, Delivery, and Sales to drive adoption and expansion of Exiger's supply chain risk platform.

Manage full customer lifecycle from onboarding to renewal and expansion. Drive adoption, demonstrate ROI, identify upsell opportunities, and lead cross-functional account teams. Proactively flag risk, multi-thread accounts, and enable customers to use Klue's AI-driven competitive intelligence platform.

The Customer Success Manager at Quandri manages mid-market insurance brokerage accounts, focusing on customer adoption, retention, and driving revenue growth by ensuring product value and seamless experiences through proactive engagement and collaboration with various teams.

The Customer Success Manager II drives success and growth for enterprise customers, focusing on account management, product adoption, and customer advocacy while collaborating with internal teams.

As a Client Success Manager, you will support clients in implementing VALD technology, manage onboarding, build relationships, identify needs, and ensure client satisfaction.

As a Customer Success Manager, you will manage customer relationships, enhance product adoption, mitigate churn risks, and drive revenue growth through effective communication and leadership across teams.

The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.

The Customer Success Manager will drive customer retention and expansion through engagement strategies, account reviews, and satisfaction calls while collaborating with onboarding and managing renewals.

Own partner lifecycle from sales hand-off through fast-paced onboarding and long-term retention. Manage 40–50 account onboardings monthly, execute project plans and data migrations, run QBRs, drive SaaS adoption, reduce churn, and collaborate cross-functionally to maximize partner value.

Manage post-sale customer relationships for Quadient Accounts Payable by Beanworks: drive adoption, retention, renewals, upsell opportunities, monitor health metrics, resolve issues, and provide strategic guidance to maximize account growth.

The Client Success Manager will build and manage relationships with clients, ensuring they derive high value from Gartner services and collaborating with internal teams for client satisfaction.

The Customer Success Manager will manage customer accounts, develop account strategies, enhance product adoption, and engage with users in the Web3 industry.

The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.

The Technical Customer Success Manager ensures the success of strategic customers by managing relationships, driving retention, and shaping customer success strategies. Responsibilities include onboarding, risk mitigation, and championing customer needs while leveraging technical expertise in DevOps and cloud infrastructure.

The Scaled Customer Success Manager will drive adoption and retention for a portfolio of small to mid-sized customers through proactive outreach and creative engagement tactics, managing onboarding, product usage, and renewals while maximizing customer value.

The Client Success Manager fosters strategic client relationships, ensuring growth and satisfaction while managing complex portfolios and driving product adoption.

The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.

As a Customer Success Manager, you will onboard accounting firms, drive client engagement with Plooto, manage accounts, and achieve growth targets.

The Customer Success Manager at Hive manages client relationships, provides email marketing strategies, and ensures customer engagement with the platform. Responsibilities include onboarding and nurturing clients, gathering feedback for product improvement, and crafting customer experience strategies.

Manage customer relationships, ensure satisfaction, address inquiries, conduct product demos, and collaborate with internal teams to improve customer success.

The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.

As a Key Account Manager, you will manage a portfolio of 100 clients, driving customer success through onboarding, account management, and retention strategies to achieve revenue goals.