Top Customer Success Manager Jobs in Vancouver

Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.
Top Skills: Iot PlatformSaaS
Reposted 10 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
Reposted YesterdaySaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Machine Learning • Consulting
The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.
2 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Software
The Customer Success Manager will maintain relationships with mid-market customers, drive product adoption, identify expansion opportunities, and assist with onboarding and retention strategies.
Top Skills: Salesforce
3 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Cloud • Software
As a Customer Success Manager, you will lead customer onboarding, implementation, and training for cloud marketplace workflows while collaborating with cross-functional teams to ensure customer success.
Top Skills: AlibabaAWSAzureGCPOracleRevops ToolingSalesforceSnowflake
2 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.
Top Skills: AICRMLarge Language ModelsSalesforce
2 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Senior level
Senior level
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The role involves delivering exceptional customer service, collaborating with internal teams, developing account plans, and monitoring customer health to ensure retention and growth.
Top Skills: Salesforce
Reposted 7 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Insurance • Software
The Customer Success Manager at Quandri manages mid-market insurance brokerage accounts, focusing on customer adoption, retention, and driving revenue growth by ensuring product value and seamless experiences through proactive engagement and collaboration with various teams.
Top Skills: AICRMGoogle SuiteHubspotExcelMicrosoft PowerpointMicrosoft Word
Reposted 7 Days AgoSaved
Hybrid
Vancouver, BC
Senior level
Senior level
Insurance • Software
The role involves managing complex enterprise accounts, driving product adoption and retention, collaborating with teams, and leading customer success initiatives.
Top Skills: Ai ToolsCrm PlatformsGoogle SuiteHubspotExcelMicrosoft PowerpointMicrosoft Word
Reposted 7 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Software • Analytics
The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.
Top Skills: CRMExcelGoogle WorkspaceTableau
8 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Artificial Intelligence • Information Technology • Social Media • Software • Database
The Customer Success Manager will oversee onboarding, engage clients, conduct business reviews, collaborate on campaigns, and enhance customer relationships in sports.
Top Skills: Adobe SuiteAsanaCanvaGoogle SuiteJIRAOpen ProjectSlack
Reposted 8 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
AdTech • Marketing Tech • Social Media • Software
As a Customer Success Manager, you will manage customer relationships, enhance product adoption, mitigate churn risks, and drive revenue growth through effective communication and leadership across teams.
Top Skills: SaaSSocial Media Management
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Reposted 8 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.
Top Skills: Erp SystemsNetSuiteQuickbooks
11 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Payments
The Customer Success Manager ensures customer satisfaction, engagement, and retention by building relationships, providing product guidance, and addressing customer needs.
Top Skills: GainsightJIRASalesforceZendesk
Reposted YesterdaySaved
Remote
Vancouver, BC
Junior
Junior
Edtech • Healthtech • Information Technology • Hospitality
The Customer Success Manager maintains relationships with healthcare facilities, ensuring problem resolution, understanding clinical workflows, and collaborating across teams to enhance the customer experience.
2 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Information Technology • Internet of Things
As a Customer Success Manager, you'll drive customer outcomes, lead onboarding, act as a liaison, and expand revenue by ensuring clients derive measurable ROI from Coframe's platform.
Top Skills: AIB2B Saas
2 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Information Technology • Software
As a Customer Success Manager, you will enhance customer value through effective communication and relationship management in supply chain technology.
Top Skills: Cloud InfrastructureDatadogLogicmonitorLogistics TechnologyMoogsoftSaaSServicenowTmsWms
2 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Events • Marketing Tech • Software
As a Customer Success Manager, you will provide email marketing strategy, maintain customer relationships, and enhance the overall customer experience as clients leverage our platform.
Top Skills: Hubspot
11 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Software
The Customer Success Manager II manages customer accounts, ensuring satisfaction and retention. Responsibilities include onboarding, training, relationship management, and collaborating with internal teams to enhance customer experience.
Top Skills: SaaSSalesforce
Reposted 11 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will build and manage relationships with clients, ensuring they derive high value from Gartner services and collaborating with internal teams for client satisfaction.
2 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
HR Tech • Information Technology • Software
The Customer Success Manager will build relationships with key clients, ensuring they achieve their goals using Multiplier, while monitoring product adoption and identifying growth opportunities.
Reposted 2 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
Manage a portfolio of Guidewire customers in Canada to drive adoption, value, retention, and expansion. Build executive relationships, develop account and success plans, lead renewals and contract negotiations, surface customer feedback to product teams, and collaborate cross-functionally to meet customer business goals and growth metrics.
Top Skills: AICloud TechnologiesCloud-NativeGuidewire InsurancesuiteGuidewire Platform
3 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Design
The Strategic Customer Success Manager at Maze will manage high-value accounts, drive customer adoption, provide strategic guidance, conduct business reviews, and collaborate across teams to ensure customer success and retention.
Top Skills: CatalystChurnzeroGainsightSalesforce
3 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Information Technology • Software
The Technical Customer Success Manager will oversee client relationships, manage a small team, and ensure operational excellence in delivering outcomes for sports-focused clients. Responsibilities include leading project workflows, coordinating with various departments, and using AI for process improvements.
Top Skills: AIAPIsCmsSaaSSdk
3 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Success Manager, you'll guide clients through onboarding, enhance product adoption, and build strong relationships, focusing on customer satisfaction and retention.
Top Skills: NetSuiteQuickbooksXero
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