Top Customer Success Manager Jobs in Vancouver

Reposted YesterdaySaved
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Success Manager, you'll oversee customer deployments, drive product education, and ensure client satisfaction across various interactions with Dropbox's platform.
Top Skills: AIAnalyticsAPIsCRME-Signature
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.
Top Skills: Iot PlatformSaaS
Reposted 19 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
2 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Digital Media • Marketing Tech • Social Media • Software • Analytics
The Customer Success Manager will manage customer relationships, drive user adoption, and collaborate to ensure customer satisfaction and success with Hootsuite's products.
Top Skills: Salesforce
Reposted 4 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.
Top Skills: B2B Saas
Senior level
Fintech • Payments • Financial Services
The Client Success Manager Lead drives client success strategies and governance for Microsoft Business Applications, ensuring delivery excellence and measurable business value through team leadership, client relationship management, and portfolio oversight.
Top Skills: Microsoft Dynamics 365NetSuitePower Platform
Reposted 5 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Cloud • Software
The Customer Success Manager will oversee customer onboarding, training, and implementation of AI-driven workflows in cloud marketplaces, ensuring successful adoption and long-term customer relationships.
Top Skills: AIAutomationAWSAzureGCPRevopsSalesforce
Reposted 6 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will build and manage relationships with clients, ensuring their needs are met and delivering high value for their investment in Gartner services.
Reposted 7 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Cloud • Legal Tech • Software
The Customer Success Manager at Clio develops relationships with high-value accounts, drives customer engagement, and advocates for client needs using AI insights to enhance business outcomes.
Top Skills: Ai-Driven ApplicationsSalesforce
Reposted 8 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
AdTech • Marketing Tech • Social Media • Software
The Enterprise Customer Success Manager leads strategic initiatives to drive customer engagement, prevent churn, enhance revenue growth, and mentor team members. They build partnerships with top-tier customers while utilizing analytical skills to optimize product adoption and retention.
Top Skills: Enterprise SoftwareLocal SearchSaaSSocial Media Management
8 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Healthtech • Software
The Customer Success Manager will drive customer retention and expansion through engagement strategies, account reviews, and satisfaction calls while collaborating with onboarding and managing renewals.
Top Skills: SalesforceTotangoZendesk
9 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
AdTech • Marketing Tech • Social Media • Software
The Strategic Customer Success Manager nurtures client relationships, drives product adoption, and ensures clients achieve their business goals through SOCi's AI-powered solutions.
Top Skills: Customer Success Software ToolsGainsightSalesforce
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9 Days AgoSaved
In-Office
Vancouver, BC
Junior
Junior
Healthtech • Software
As a Client Success Manager, you will support clients in implementing VALD technology, manage onboarding, build relationships, identify needs, and ensure client satisfaction.
Top Skills: HubspotMicrosoft SuiteMicrosoft TeamsVald Technology
4 Hours AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Cloud • Social Media • Software
The Senior Enterprise Customer Success Manager will operate as a strategic partner for customers, ensuring they achieve measurable value from the platform, while managing retention and expansion opportunities within a portfolio of enterprise accounts.
Top Skills: Ci/Cd WorkflowsCloud InfrastructureDeveloper ToolingHubspot
10 Hours AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Angel or VC Firm • Automotive • Transportation
As Customer Success Manager, you will oversee onboarding, manage enterprise relationships, ensure customer value realization, and drive renewal and growth strategies.
Top Skills: Google WorkspaceHubspotMonday.ComSlack
Reposted 15 Hours AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
As a Customer Success Manager at Wrapbook, you will manage the relationship with Film & TV clients, driving feature adoption and satisfaction while collaborating with various teams to ensure smooth operations.
Reposted 15 Hours AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Social Media • Software
Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.
Top Skills: Hubspot
YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Healthtech • Software
The Customer Success Manager ensures customer satisfaction and retention, builds relationships, drives product adoption, and identifies growth opportunities. They analyze customer data with insights and provide strategic guidance to maximize value from Kindsight's services.
Top Skills: GainsightGoogle SuiteMS OfficeSalesforce
Reposted 10 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Fintech • Payments • Financial Services
As a Customer Success Manager, oversee Microsoft Dynamics 365 Business Central projects, manage client relationships, ensure compliance with KPIs, and lead the team in service delivery and continuous improvement initiatives.
Top Skills: Agile MethodologiesCRMErpItilMicrosoft Dynamics 365 Business Central
Reposted 10 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Machine Learning • Consulting
The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.
2 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Customer Success Manager oversees customer engagement and satisfaction, develops account strategies, advocates for clients, and drives growth while managing relationships across all levels of the customer organization.
Top Skills: AICloud TechnologiesData-Driven InsightsGuidewire Insurancesuite
3 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Software
The Customer Success Manager will build customer relationships, ensure satisfaction, monitor customer health, and drive product adoption through strategic engagement and data analysis.
Top Skills: ClaudeCRMHubspot
Reposted 3 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Software • Automation
The Customer Success Manager will ensure customer satisfaction and success by managing relationships, onboarding, providing training, and advocating for customer needs within the company.
Top Skills: B2B SoftwareCustomer Support ToolsIntercomZendesk
Reposted 4 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Software
The Customer Success Manager will lead strategic relationships with key customers, ensuring value realization and fostering long-term partnerships. Responsibilities include customer lifecycle management, advocacy, and collaboration with various internal teams to meet customer objectives.
Top Skills: GainsightSalesforce
Reposted 6 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
eCommerce
The Customer Success Manager will manage the success of mid-market Shopify clients, ensuring user adoption and retention, using data to make recommendations and collaborating with internal teams for product feedback and account growth.
Top Skills: Google Data StudioLookerShopifyTableau
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