Top Customer Success Manager Jobs in Vancouver

The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.

Own a book of Enterprise accounts as a trusted advisor: drive adoption, run strategic reviews, manage renewals and expansion, coordinate cross-functional support, and deliver customer insights to improve product and outcomes.

Manage strategic relationships with large fleet customers, develop joint success plans, run executive business reviews and workshops, recommend operational workflow changes, coordinate cross-functional teams, mentor other CS staff, and drive adoption and value from the Samsara IoT platform.

Serve as the primary post-implementation contact for top customers, craft joint success plans, run executive business reviews and workshops, mentor teammates, support French-speaking customers, and advise on customizing Samsara’s IoT platform to drive safety, efficiency, and sustainability.

Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

The Client Success Manager will build and manage relationships with clients, ensuring their needs are met and delivering high value for their investment in Gartner services.

As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.

The Enterprise Customer Success Manager leads strategic initiatives to drive customer engagement, prevent churn, enhance revenue growth, and mentor team members. They build partnerships with top-tier customers while utilizing analytical skills to optimize product adoption and retention.

Manage and grow relationships with an assigned portfolio of clients, understand their business priorities, recommend actions to drive value and retention, engage clients virtually, and collaborate internally to maximize Gartner-delivered value and client ROI.

Manage a portfolio of customers to drive CLM (Evisort) adoption and value realization. Design success plans, lead strategic engagements, use usage data to measure outcomes, collaborate cross-functionally, deliver executive briefings, and scale repeatable Specialized CS motions to improve retention and advocacy.

Manage customer relationships for Quadient Accounts Payable by Beanworks to drive product adoption, retention, renewals and expansion. Serve as trusted advisor, monitor customer health, lead renewal discussions, identify upsell opportunities, coordinate with support/engineering, and drive internal continuous improvement.

The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.

Own and grow a portfolio of Commercial and Mid-Market customers, driving adoption, value realization, retention, and expansion. Act as a trusted security advisor on Identity and Access Management, deliver renewals and forecasts, execute success plans, engage executives, identify upsell opportunities, and operate with rigorous forecasting, health scoring, and CRM hygiene.

As a Customer Success Manager, you will manage customer relationships, enhance product adoption, mitigate churn risks, and drive revenue growth through effective communication and leadership across teams.

Manage day-to-day relationships for a portfolio of enterprise SaaS customers, ensuring value realization, renewals, training, issue resolution, and cross-functional coordination with Support, Product, Delivery, and Sales to drive adoption and expansion of Exiger's supply chain risk platform.

Manage full customer lifecycle from onboarding to renewal and expansion. Drive adoption, demonstrate ROI, identify upsell opportunities, and lead cross-functional account teams. Proactively flag risk, multi-thread accounts, and enable customers to use Klue's AI-driven competitive intelligence platform.

As a Client Success Manager, you will support clients in implementing VALD technology, manage onboarding, build relationships, identify needs, and ensure client satisfaction.

The Customer Success Manager will drive customer retention and expansion through engagement strategies, account reviews, and satisfaction calls while collaborating with onboarding and managing renewals.

The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.

Serve as primary contact for attendees to ensure satisfaction, retention, and upsell opportunities. Generate qualified leads, maintain and clean Salesforce data, build dashboards and train users, and develop partnership opportunities to drive revenue and growth.

Guide attendees before, during, and after events: help select packages, provide real-time support, follow up on recordings/materials, collect feedback, and educate customers to maximize event value.

As a Bilingual Client Success Manager, you will retain and grow dealer relationships, drive product adoption, optimize dealer performance, and improve client satisfaction while collaborating across teams.

Own partner lifecycle from sales hand-off through fast-paced onboarding and long-term retention. Manage 40–50 account onboardings monthly, execute project plans and data migrations, run QBRs, drive SaaS adoption, reduce churn, and collaborate cross-functionally to maximize partner value.

Own the end-to-end customer lifecycle: lead onboarding/project management to achieve rapid Time-to-Value, drive adoption and executive relationships, run QBRs, identify upsell opportunities, monitor account health, deliver product demos, and coordinate cross-functional teams. Travel to customer sites as needed.

The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.