Top Customer Success Manager Jobs in Vancouver

Manage strategic relationships with large fleet customers, develop joint success plans, run executive business reviews and workshops, recommend operational workflow changes, coordinate cross-functional teams, mentor other CS staff, and drive adoption and value from the Samsara IoT platform.

Serve as the primary post-implementation contact for top customers, craft joint success plans, run executive business reviews and workshops, mentor teammates, support French-speaking customers, and advise on customizing Samsara’s IoT platform to drive safety, efficiency, and sustainability.

The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.

Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.

The Customer Success Manager at Clio develops relationships with high-value accounts, drives customer engagement, and advocates for client needs using AI insights to enhance business outcomes.

The Customer Success Manager builds relationships with clients, measures success, drives engagement with wellness solutions, and collaborates with cross-functional teams to ensure client satisfaction and revenue growth.

The Client Success Manager will build and manage relationships with clients, ensuring their needs are met and delivering high value for their investment in Gartner services.

The Enterprise Customer Success Manager leads strategic initiatives to drive customer engagement, prevent churn, enhance revenue growth, and mentor team members. They build partnerships with top-tier customers while utilizing analytical skills to optimize product adoption and retention.

The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.

As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.

Manage a portfolio of 45+ customers to drive adoption, retention, expansion, and advocacy. Act as primary contact, deliver business reviews, surface upsell opportunities, coordinate cross-functional teams, use data to prioritize actions, and mentor teammates to improve customer experience.

The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.

Own technical success for a portfolio (~45) of creators through build, QA, App Store submission, optimisation, and long-term stability. Troubleshoot complex configurations, integrations, automation logic and backend setups; review crash logs; ensure SDK adoption; document best practices; and partner with Product & Engineering to reduce friction and improve launch workflows and feature adoption.

Manage a book of mid-market finance customers to drive product adoption, value realization, and expansion. Act as trusted advisor to finance stakeholders, run business reviews and health checks, identify churn risk via usage analysis, and partner with Sales, Product, Credit, and Operations to improve customer outcomes and influence product roadmap.

Manage day-to-day relationships for a portfolio of enterprise SaaS customers, ensuring value realization, renewals, training, issue resolution, and cross-functional coordination with Support, Product, Delivery, and Sales to drive adoption and expansion of Exiger's supply chain risk platform.

Manage a high-volume portfolio using a tech-touch model to drive product adoption, engagement, and retention. Monitor customer health signals, execute playbooks for onboarding/adoption/renewals, maintain accurate CS data (Planhat), and partner with Sales, Support, Product, and Marketing to improve scaled customer success programs.

Serve as a strategic partner to customers to design and execute Brightspace adoption and success plans, drive measurable outcomes, assess health and risk, run enablement and adoption initiatives, influence cross-functional teams, and increase customer lifetime value through engagement, advocacy, and data-driven interventions.

Manage a high-volume portfolio of Enterprise and Commercial customers using a tech-touch model to drive product adoption, engagement, retention, and renewal readiness via digital touchpoints, playbooks, and data-driven interventions. Monitor customer health signals, execute scaled workflows, maintain accurate CS platform data, escalate risks or expansion opportunities, and partner cross-functionally to optimize the customer experience.

Manage full customer lifecycle from onboarding to renewal and expansion. Drive adoption, demonstrate ROI, identify upsell opportunities, and lead cross-functional account teams. Proactively flag risk, multi-thread accounts, and enable customers to use Klue's AI-driven competitive intelligence platform.

The Customer Success Manager at Quandri manages mid-market insurance brokerage accounts, focusing on customer adoption, retention, and driving revenue growth by ensuring product value and seamless experiences through proactive engagement and collaboration with various teams.

The Customer Success Manager II drives success and growth for enterprise customers, focusing on account management, product adoption, and customer advocacy while collaborating with internal teams.

As a Client Success Manager, you will support clients in implementing VALD technology, manage onboarding, build relationships, identify needs, and ensure client satisfaction.

As a Customer Success Manager, you will manage customer relationships, enhance product adoption, mitigate churn risks, and drive revenue growth through effective communication and leadership across teams.

The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.