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Top Customer Success Manager Jobs in Vancouver

YesterdaySaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Customer Success Manager will drive customer engagement and value realization for Ericsson's Cyber Defense Solutions, focusing on optimizing usage, relationship building, and process improvement.
Top Skills: CybersecurityEricsson Cyber Defense SolutionsTelecom Security
Reposted YesterdaySaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills: CanvaGoogle SuiteHubspotNotionZapier
Reposted YesterdaySaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
Reposted 5 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.
Top Skills: Iot PlatformSaaS
Reposted 12 Hours AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
As an Enterprise Customer Success Manager, you will advise large customers on financial tech solutions, manage account health, and drive product adoption and retention through strategic relationships.
Top Skills: Erp SystemsNetSuiteQuickbooks
Reposted 12 Hours AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech
Manage a portfolio of customers, driving product adoption and account growth while acting as a trusted advisor on financial best practices.
Top Skills: Ap Automation ToolsErpsFinancial TechnologySpend Management Platforms
Reposted YesterdaySaved
In-Office
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will build and manage relationships with clients, ensuring their needs are met and delivering high value for their investment in Gartner services.
2 Days AgoSaved
Hybrid
Vancouver, BC
Junior
Junior
Information Technology • Other
The Customer Success Manager will enhance customer satisfaction, drive product adoption, and secure renewals by building strong relationships and identifying upsell opportunities.
Top Skills: Accounting SoftwareFreshdeskSaaSSalesforce
Reposted 2 Days AgoSaved
Hybrid
Vancouver, BC
Mid level
Mid level
Software • Analytics
Manage and grow a book of high-touch enterprise SaaS accounts, engage C-level stakeholders, drive renewals and expansion, onboard clients, deliver data-driven insights using BI tools, and act as the voice of the customer across teams to ensure measurable outcomes.
Top Skills: Bi ToolsCRMExcelGoogle WorkspaceSaaSTableau
5 Days AgoSaved
Easy Apply
In-Office
Vancouver, BC
Easy Apply
Mid level
Mid level
Blockchain
The Customer Success Manager will manage customer accounts, develop account strategies, enhance product adoption, and engage with users in the Web3 industry.
Top Skills: BlockchainWeb3
Reposted 2 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Success Manager, you will guide enterprise customers towards achieving their goals using Pocus, developing strategic plans and ensuring effective adoption of the platform while managing relationships with stakeholders.
Top Skills: AISaaS
Reposted 12 Hours AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
HR Tech • Information Technology • Software
Manage a portfolio of named B2B accounts, drive product adoption and retention, identify expansion opportunities, coordinate cross-functional teams, and relay customer feedback to shape product and processes. Focus on consultative relationships, value-based selling, and achieving revenue and retention targets.
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2 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Customer Success Manager at Axon manages key client relationships, ensuring operational success and product adoption while collaborating across teams and identifying risks.
Top Skills: Data-Analysis Tools
2 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Marketing Tech • Consulting
The Customer Success Manager will manage client relationships, provide strategic marketing insights, and ensure client satisfaction and retention while analyzing campaign performance data.
Top Skills: ClickupFacebook AdsGohighlevelGoogle AdsSeoSlack
Reposted 11 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Greentech • Software • App development
The Customer Success Manager at veritree will build relationships with customers, oversee onboarding, ensure retention, and collaborate for upselling opportunities, while maintaining high standards in customer experience.
Top Skills: ClickupExcelGoogleSlack
12 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager at Canals will manage post-sale relationships, drive product adoption, and ensure customer satisfaction while contributing to system development and training.
Top Skills: AIB2B Saas
4 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Events • Marketing Tech • Software
The Customer Success Manager will guide clients on email marketing strategies, ensure customer engagement and satisfaction, and contribute to product development based on feedback.
Top Skills: Customer Success Management ToolsHubspot
Reposted 5 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
Manage and grow top direct-to-consumer ecommerce accounts, ensure successful use of Passport services, build relationships, coordinate cross-functional growth plans, collaborate with product/engineering, travel to client sites, and improve internal processes to drive retention and expansion.
Top Skills: Salesforce
15 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Payments
As a Customer Success Manager, you will ensure customer satisfaction by managing relationships, facilitating product adoption, and identifying growth opportunities while driving brand loyalty and retention.
Top Skills: Analytics ReportingChurnzeroCsm ToolsJIRASalesforceZendesk
15 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Cloud • Legal Tech • Software
The Customer Success Manager at Clio develops relationships with high-value accounts, drives customer engagement, and advocates for client needs using AI insights to enhance business outcomes.
Top Skills: Ai-Driven ApplicationsSalesforce
Reposted 15 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Fintech • Payments • Software • Financial Services
The Customer Success Manager will ensure successful customer onboarding, build relationships, manage risks, and drive product adoption and innovation for long-term growth.
7 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Information Technology • Professional Services
The Customer Success Manager is responsible for building relationships with clients, driving retention and renewal, and identifying revenue growth opportunities through strategic engagement and analysis.
Top Skills: B2B Saas
Reposted 7 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
Manage enterprise customer portfolios, driving adoption and retention while acting as a trusted advisor to maximize platform value.
Reposted 7 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Social Media • Software
Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.
Top Skills: Hubspot
Reposted 7 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Social Media • Software
Partner with enterprise clients to maximize BrandBastion's AI-driven platform, drive renewals and upsells, analyze performance data to recommend strategies, prevent churn, relay customer feedback to product teams, and develop customer advocates.
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