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Top Customer Success Manager Jobs in Vancouver

YesterdaySaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Social Impact • Software
Lead complex, strategic customer relationships to drive retention, adoption, and value. Design customized engagement strategies, influence cross-functional teams, mentor peers, and improve CS processes while acting as a trusted advisor for senior stakeholders.
Top Skills: Salesforce,Gainsight
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.
Top Skills: Iot PlatformSaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
Vancouver, BC
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you'll partner with top customers to optimize their use of Samsara's IoT platform, facilitating success plans and workshops while mentoring the Success team.
Top Skills: Iot PlatformSaaS
YesterdaySaved
In-Office
Vancouver, BC
Internship
Internship
Software • Cybersecurity
The Customer Success Manager Intern will support accounts in a B2B environment, lead initiatives using automation tools, ensure customer value, and coordinate across teams while engaging with clients directly.
Top Skills: AIClaudeData ToolsFigmaGoogle ScriptsLow-Code Automation ToolsSalesforce
Reposted 2 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Consulting
The Client Success Manager will build and manage relationships with clients, ensuring their needs are met and delivering high value for their investment in Gartner services.
3 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Payments
The Customer Success Manager ensures customers achieve desired outcomes through relationship building, product knowledge, and proactive account management. Responsibilities include driving customer satisfaction, monitoring account health, and collaborating with various teams to improve customer experience and retention.
Top Skills: Analytic ReportingChurnzeroCsm ToolsJIRASalesforceZendesk
Reposted 7 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Greentech • Software • App development
The Customer Success Manager at veritree will build relationships with customers, oversee onboarding, ensure retention, and collaborate for upselling opportunities, while maintaining high standards in customer experience.
Top Skills: ClickupExcelGoogleSlack
9 Days AgoSaved
Easy Apply
In-Office
Vancouver, BC
Easy Apply
Senior level
Senior level
Cloud • eCommerce • Payments • Sales • Software
The Client Success Manager drives customer retention and expansion at NuORDER by building strategic partnerships, ensuring product adoption, managing account lifecycles, and fostering customer advocacy through insights and engagement strategies.
9 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Fintech • Payments • Software • Financial Services
The Customer Success Manager will ensure successful customer onboarding, build relationships, manage risks, and drive product adoption and innovation for long-term growth.
Reposted 11 Hours AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
Manage enterprise customer portfolios, driving adoption and retention while acting as a trusted advisor to maximize platform value.
Reposted 11 Hours AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Fintech • Software
Manage client portfolios by creating success strategies, building relationships, providing product expertise, and advocating for customer needs to ensure retention and growth.
Top Skills: B2B SaasInvoicingPayments
YesterdaySaved
Remote
Vancouver, BC
Mid level
Mid level
Social Media • Software
Partner with enterprise clients to maximize BrandBastion's AI-driven platform, drive renewals and upsells, analyze performance data to recommend strategies, prevent churn, relay customer feedback to product teams, and develop customer advocates.
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YesterdaySaved
Remote
Vancouver, BC
Senior level
Senior level
Social Media • Software
Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.
Top Skills: Hubspot
Reposted 11 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Machine Learning • Consulting
The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.
Reposted 3 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Healthtech • Software
The Customer Success Manager, Digital Touch will enhance customer engagement through analytics, streamline digital touchpoints, and improve retention strategies.
Top Skills: AIData Analytics ToolsExcelSalesforce Reporting
Reposted 3 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
The Mid-Market Onboarding Customer Success Manager will oversee customer onboarding, ensuring successful implementation and long-term success of the Kojo platform while managing multiple projects and stakeholder relationships.
Top Skills: Customer Communication ToolsProject ManagementSaaS
Reposted 4 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Software • Web3
The Strategic Customer Success Manager will guide enterprise customers in adopting CoLab effectively, driving business transformation and ROI through strategic engagement and collaboration with sales and engineering teams.
Top Skills: Crm ToolsCustomer SuccessData AnalyticsSaaS
Reposted 4 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Junior
Junior
Software • Web3
Manage the customer journey for Commercial and Enterprise accounts, focusing on onboarding, adoption, and retention while collaborating with cross-functional teams.
Top Skills: MixpanelSalesforceSlack
5 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Healthtech • Software
The Customer Success Manager ensures customer satisfaction and retention by building relationships, analyzing data, providing strategic guidance, and identifying upsell opportunities while maximizing product value.
Top Skills: GainsightGoogle SuiteMS OfficeSalesforce
Reposted 5 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Security • Cybersecurity
As a Customer Success Manager at Abnormal AI, you will manage customer relationships, drive product adoption, and ensure customer satisfaction and retention through strategic planning and collaboration with internal teams.
Top Skills: Email SecurityInternet TechnologiesJIRANetworkingSaaSSalesforce
Reposted 6 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Cloud • Software
The Senior Customer Success Manager at Redis will build relationships with customers, drive adoption, ensure satisfaction, and collaborate with teams to optimize product usage.
Top Skills: .NetAnalytics PlatformsAWSAzureCrm PlatformsCustomer Success ToolsGainsightGCPJavaPythonSalesforce
Reposted 6 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Information Technology • Software
The Senior Customer Success Manager will build relationships, drive adoption of Redis solutions, ensure customer satisfaction, and collaborate with internal teams to support customer needs and retention.
Top Skills: Analytics PlatformsAWSAzureCloud TechnologiesCrm PlatformsGainsightGCPNosql DatabasesRedisSaaSSalesforce
Reposted 7 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Software
As a Customer Success Manager, you will drive customer satisfaction and retention by providing technical guidance, managing renewals, and championing customer needs while fostering collaboration across teams.
Top Skills: AIAPIsHTMLJavaScriptKustomerMachine LearningNlpSaaSSalesforceZendesk
17 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Software • Analytics
The Customer Success Manager will manage high-value accounts, engage with senior stakeholders, drive customer success initiatives, and utilize BI tools for insights.
Top Skills: CRMExcelGoogle WorkspaceSaaSTableau
Reposted 17 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Software • Analytics
The Customer Success Manager will manage high-value enterprise accounts, engage with C-level clients, drive customer success initiatives, and provide insights using BI tools.
Top Skills: CRMExcelGoogle WorkspaceTableau
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