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Top Customer Success Manager Jobs in Vancouver

20 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Payments
The Customer Success Manager will build relationships with enterprise clients, drive product adoption and satisfaction, manage key accounts, and uncover growth opportunities.
Top Skills: Analytic ReportingChurnzeroCsm ToolsErpJIRASalesforceZendesk
Reposted 11 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Information Technology
Manage enterprise-level client relationships, overseeing email marketing campaigns and MarTech programs while ensuring alignment with business goals. Drive renewals, mentor team members, and improve internal processes.
Top Skills: BrazeCRMEmail MarketingIterableMarketing AutomationSalesforce Marketing Cloud
Reposted 11 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Security • Cybersecurity
As a Customer Success Manager at Abnormal AI, you will manage customer relationships, drive product adoption, and ensure customer satisfaction and retention through strategic planning and collaboration with internal teams.
Top Skills: Email SecurityInternet TechnologiesJIRANetworkingSaaSSalesforce
12 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Aerospace • Software
The Customer Success Manager ensures customer engagement and adoption of SaaS products, monitors account health, supports renewals, and identifies upsell opportunities.
Top Skills: SaaSSoftware Solutions
12 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
As a Customer Success Manager, you will enhance client engagement and satisfaction through data analysis, strategy execution, and scalable programs for a large customer base.
Top Skills: GainsightSalesforce
21 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Software
As a Customer Success Manager at cmBuilder, you will engage with clients, resolve issues, create simulations, and develop supportive content to enhance user experiences with the product.
Top Skills: Bim,Vdc,Autodesk Suite,Procore,Bluebeam
Reposted 12 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Software
As a Customer Success Manager, you will drive customer satisfaction and retention by providing technical guidance, managing renewals, and championing customer needs while fostering collaboration across teams.
Top Skills: AIAPIsHTMLJavaScriptKustomerMachine LearningNlpSaaSSalesforceZendesk
Reposted 13 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Payments • Software
The Customer Success Manager will onboard accounting firms to Plooto, drive adoption, manage accounts, and help clients grow their usage.
Top Skills: FintechPaymentsSaaS
Reposted 13 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Retail • Sales • Software
Manage customer life cycle for enterprise clients, ensure satisfaction, maintain records, engage with internal teams, and advocate for customers' needs.
Top Skills: Google WorkspaceSalesforce
14 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Productivity • Software • Generative AI
As a Customer Success Manager at Patlytics, you will manage the post-sale customer lifecycle, ensuring clients maximize value from the AI-powered patent intelligence platform through effective onboarding, relationship building, and proactive engagement.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 14 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Payments • Cybersecurity • Data Privacy
As the first Customer Success Manager, you will manage customer relationships post-implementation, drive account renewals and expansions, collect client feedback, and build foundational processes for customer success.
Top Skills: APIsData PlatformsFraud ToolsRisk Tools
15 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Logistics
As a Customer Success Manager, you will oversee operations at customer sites, enhance satisfaction, resolve issues, manage change requests, and monitor performance metrics for continuous improvement.
Top Skills: Ai-Driven PlatformFirewallsNetworkingRoutersSwitchesWifi
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Reposted 15 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Senior level
Senior level
Insurance • Software
The Senior Enterprise Customer Success Manager will drive retention and revenue growth for enterprise accounts, engaging with executive stakeholders and ensuring product adoption while managing customer success methodologies.
Top Skills: CRMGoogle SuiteHubspotExcelMicrosoft PowerpointMicrosoft Word
Reposted 17 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will manage agency portfolios, build relationships, onboard clients, optimize marketing channels, and track performance metrics for growth.
Top Skills: Klaviyo
18 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Information Technology
As a Technical Customer Success Manager, you will manage key customer relationships, drive value realization, ensure account renewals, and contribute to the customer success strategy, emphasizing cloud infrastructure and DevOps practices.
Top Skills: AWSAzureGCPSQLTerraform
20 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Blockchain • Software • Web3
The Customer Success Manager will onboard and guide customers, ensuring adoption of QuickNode services, managing relationships, and driving satisfaction and revenue expansion.
Top Skills: BlockchainCrm Tools
20 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you will drive customer engagement, oversee onboarding, develop rollout plans, and provide ongoing support to ensure customer satisfaction and product adoption.
Top Skills: Dms IntegrationIntercomSso
Reposted 20 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Software
The Customer Success Manager will manage mid-market and enterprise clients, ensuring satisfaction, driving adoption, and delivering value through insights and effective onboarding.
Top Skills: HubspotMixpanelStripe
Reposted 20 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Information Technology • Software
The Customer Success Manager at Kira Learning will support enterprise customers, enhance user experience, and drive customer engagement and product adoption in educational settings.
Top Skills: Google WorkspaceHubspotMicrosoft Office Suite
21 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Software
Manage SMB/Mid-Market customer accounts, drive platform adoption, ensure retention, conduct business reviews, and collaborate cross-functionally to address customer needs.
Top Skills: SaaS
25 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Design
The Enterprise Customer Success Manager will support essential customers in effectively adopting Maze, drive customer education, and manage renewals, ensuring their research practices improve.
Top Skills: B2B Saas
7 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Software
As a Senior Customer Success Manager, you will ensure customer engagement and satisfaction, providing product enablement sessions and advocating for customer needs across departments.
Top Skills: Bi ToolsSaaSSalesforce
Reposted 8 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Software
The Senior Customer Success Manager at Kojo will manage key customer relationships, focusing on adoption, retention, and driving measurable outcomes in the construction technology sector.
12 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Software
The Customer Success Manager will lead enterprise customers through their journey, facilitating adoption and engagement, while collaborating with various teams.
Top Skills: EqmsSalesforce Administration Or Development
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