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Top Customer Success Manager Jobs in Vancouver

11 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Social Media • Software
Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.
Top Skills: Hubspot
Reposted 21 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Machine Learning • Consulting
The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.
Reposted 13 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
The Mid-Market Onboarding Customer Success Manager will oversee customer onboarding, ensuring successful implementation and long-term success of the Kojo platform while managing multiple projects and stakeholder relationships.
Top Skills: Customer Communication ToolsProject ManagementSaaS
Reposted 14 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Software • Web3
The Strategic Customer Success Manager will guide enterprise customers in adopting CoLab effectively, driving business transformation and ROI through strategic engagement and collaboration with sales and engineering teams.
Top Skills: Crm ToolsCustomer SuccessData AnalyticsSaaS
Reposted 14 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Junior
Junior
Software • Web3
Manage the customer journey for Commercial and Enterprise accounts, focusing on onboarding, adoption, and retention while collaborating with cross-functional teams.
Top Skills: MixpanelSalesforceSlack
Reposted 16 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Cloud • Software
The Senior Customer Success Manager at Redis will build relationships with customers, drive adoption, ensure satisfaction, and collaborate with teams to optimize product usage.
Top Skills: .NetAnalytics PlatformsAWSAzureCrm PlatformsCustomer Success ToolsGainsightGCPJavaPythonSalesforce
Reposted 16 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Information Technology • Software
The Senior Customer Success Manager will build relationships, drive adoption of Redis solutions, ensure customer satisfaction, and collaborate with internal teams to support customer needs and retention.
Top Skills: Analytics PlatformsAWSAzureCloud TechnologiesCrm PlatformsGainsightGCPNosql DatabasesRedisSaaSSalesforce
Reposted 17 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Senior level
Senior level
Software
As a Customer Success Manager, you will drive customer satisfaction and retention by providing technical guidance, managing renewals, and championing customer needs while fostering collaboration across teams.
Top Skills: AIAPIsHTMLJavaScriptKustomerMachine LearningNlpSaaSSalesforceZendesk
18 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Healthtech • Software
Drive customer success by managing post-sales relationships, ensuring platform adoption, customer satisfaction, and fostering ongoing engagement through strong communication and data analysis.
Reposted 19 Days AgoSaved
In-Office
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Payments • Cybersecurity • Data Privacy
As the first Customer Success Manager, you will manage customer relationships post-implementation, drive account renewals and expansions, collect client feedback, and build foundational processes for customer success.
Top Skills: APIsData PlatformsFraud ToolsRisk Tools
Reposted 19 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Productivity • Software • Generative AI
As a Customer Success Manager at Patlytics, you will manage the post-sale customer lifecycle, ensuring clients maximize value from the AI-powered patent intelligence platform through effective onboarding, relationship building, and proactive engagement.
Top Skills: Crm ToolsHubspotSalesforce
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20 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Productivity • Software
The Customer Success Manager will manage 400+ SMB accounts, focusing on customer activation, retention, and growth while collaborating cross-functionally to enhance customer value and satisfaction.
Top Skills: HubspotSlackStripeVitally
Reposted 20 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Customer Success Manager ensures customer satisfaction and growth through strategic account management, relationship building, and advocacy for customer needs.
Top Skills: AICloud TechnologiesGuidewire Insurancesuite
Reposted 21 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Marketing Tech • Real Estate • Software
The Customer Success Manager will train clients on Audience Intelligence solutions, manage renewals, and promote customer engagement and retention.
Top Skills: ChurnzeroCrmsGainsightHubspotMeta Business ManagerSalesforceSocial ListeningVitally
Reposted 21 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Information Technology • Internet of Things
As a Customer Success Manager at Coframe, you will drive customer outcomes, ensure product adoption, expand revenue, and represent customer feedback to internal teams while building scalable processes.
Top Skills: A/B TestingAi-Driven ExperimentationB2B SaasConversion Optimization
22 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Edtech • Healthtech • Information Technology • Hospitality
The Customer Success Manager maintains relationships with healthcare facilities, ensuring problem resolution, understanding clinical workflows, and collaborating across teams to enhance the customer experience.
Reposted 23 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Information Technology
As a Technical Customer Success Manager, you will manage key customer relationships, drive value realization, ensure account renewals, and contribute to the customer success strategy, emphasizing cloud infrastructure and DevOps practices.
Top Skills: AWSAzureGCPSQLTerraform
Reposted 25 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Software
The Customer Success Manager will manage mid-market and enterprise clients, ensuring satisfaction, driving adoption, and delivering value through insights and effective onboarding.
Top Skills: HubspotMixpanelStripe
Reposted 8 Days AgoSaved
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Marketing Tech • Software
The Senior Customer Success Manager ensures customer success post-implementation, builds relationships, measures progress, provides training, and drives product improvements. They facilitate growth and manage customer journeys.
Top Skills: GainsightIntercomMarketoSFDCSQLTableau
Reposted 9 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Software • Transportation
The Senior Customer Success Manager at Spare will focus on building customer relationships, ensuring customer success, identifying improvement opportunities, and advocating for customers with internal teams.
Reposted 19 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
Greentech • Software • App development
The Senior Customer Success Manager will oversee key customer relationships, ensuring satisfaction, retention, and upsell opportunities while shaping the Customer Success function at veritree.
Top Skills: ClickupExcelGoogleSlack
Reposted 13 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Sr. Customer Success Manager will act as a trusted advisor for enterprise customers, coordinating teams to drive retention, adoption, and growth through effective relationship management and success planning.
Top Skills: Crm SystemsCustomer Success Platforms
Reposted 17 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Software
The Customer Success Manager will lead enterprise customers through their journey, facilitating adoption and engagement, while collaborating with various teams.
Top Skills: EqmsSalesforce Administration Or Development
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