Top Operations Manager Jobs in Vancouver

Lead a Revenue Operations team supporting SMB sales to optimize lead-to-cash systems, forecasting, territory design, quotas, and cross-functional processes. Own and improve Salesforce/CPQ/NetSuite workflows, deliver reporting and analytics, drive predictive insights, and partner with Sales, Marketing, Finance and Product to scale expansion and renewal motions while mentoring direct reports and ensuring operational excellence.

Leads special projects, strategic planning, operations, facilities, policies, budgets, records, contracts, events, and staffing for UBC’s Indian Residential School History and Dialogue Centre. Manages complex grant-funded initiatives and cross-functional teams while engaging Survivors, Indigenous communities, advisory bodies, government organizations, and external partners with cultural humility, trauma-informed awareness, discretion, and relational sensitivity. Oversees operational risk, data security, quality assurance, HR procedures, and administrative infrastructure.

Leads people strategy and HR operations, advising leaders on workforce planning, performance, employee relations, talent development, organizational effectiveness, and change management. Oversees employee lifecycle processes, HRIS administration, compliance, reporting, data accuracy, process improvement, and cross-functional HR initiatives. Partners with Payroll, Benefits, Talent Acquisition, and Learning & Development to improve employee experience and operational effectiveness.

Design insurance policy-processing scenarios, create operational reference materials, evaluate AI-generated responses, and provide feedback on policy lifecycle accuracy. The role covers intake, binding, issuance, endorsements, billing, renewals, cancellations, reinstatements, documentation, quality control, and servicing workflows. Candidates need at least two years of policy administration, underwriting operations, insurance servicing, or premium operations experience, along with strong process discipline and knowledge of policy administration systems.

Leads partner operations and strategic co-sell execution by designing PartnerTap workflows, mapping Salesforce accounts to partner systems, developing co-sell playbooks, and managing partner data integrity. Oversees data privacy, systems integration, pipeline reporting, revenue attribution, and program ROI dashboards. Partners cross-functionally with Sales, Marketing, Legal, Procurement, Finance, Sales Operations, and IT to improve deal velocity and revenue outcomes.

Leads corporate accounting and expense operations across AP, AR, procurement, general ledger, and reconciliations. Oversees financial controls, reporting, risk monitoring, process automation, and operational improvements while developing the accounting team. Partners with finance leaders, executives, business stakeholders, sponsors, and vendors to support scalable financial operations and informed decision-making.

Leads university payroll and benefits operations, controls, compliance, reporting, reconciliations, audits, process improvements, and system implementations. Manages approximately 25 staff through team leads, ensures statutory and contractual compliance, oversees payroll controls and security, resolves complex issues, supports collective bargaining, and collaborates with Finance, HR, Tax, Risk, auditors, vendors, and senior stakeholders.

Own and optimize the marketing technology stack, particularly Marketo and its Salesforce integration. Manage lead lifecycle, scoring, nurture programs, email operations, attribution, tracking, data quality, integrations, and campaign governance. Troubleshoot system issues, document processes, direct an external agency, partner with Demand Gen, Events, and Sales, and apply AI to marketing automation and quality assurance.

Leads restaurant operations across the Americas, establishing standards, improving efficiency and profitability, supporting brand partners, and executing new market launches. The role manages operational excellence coaches and market entry leaders, drives cross-functional projects and change adoption, develops field capabilities, monitors P&L impact, and protects food safety, quality, compliance, and brand integrity. Requires extensive regional travel, bilingual English-Spanish communication, and strong restaurant operations leadership.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Lead and scale GitLab's AWS and GCP marketplace and funding operations. Own marketplace processes, administer hyperscaler tooling (Tackle.io, Salesforce), drive funding initiatives (SCA, MPOPP, MCCP), resolve escalations, build AI automation agents, govern processes, manage vendor relationships, and coordinate cross-functional stakeholders to ensure accurate, scalable hyperscaler go-to-market execution.

Leads Enveritas’ India operations and supports regional operations across Asia. Responsibilities include building country programs, managing field teams, budgets, vendors, logistics, contracting, data quality, stakeholder relationships, and regional planning. The role requires independent judgment, people leadership, senior external representation, analytical ability, and regular travel to agricultural regions in India, Indonesia, Papua New Guinea, and elsewhere in Asia.

Manages the Dairy Education and Research Centre’s daily farm, facility, financial, staffing, procurement, safety, environmental, and regulatory operations. Oversees farm workers, budgets, vendors, property maintenance, crop production, manure management, milk safety, compliance, emergency planning, and stakeholder relationships. Collaborates with university departments, researchers, government agencies, industry, and community partners to maintain financially sustainable operations and support academic programs.

Oversee residential curbside recycling operations across contract zones, leading supervisors, drivers, fleet resources, safety compliance, budgets, KPIs, and municipal or program stakeholder relationships. Manage route optimization, telematics, incident investigations, audits, workforce planning, service escalations, and continuous improvement initiatives. Ensure compliance with WorkSafeBC, environmental regulations, Recycle BC requirements, and service-level agreements while improving safety, efficiency, diversion performance, and cost control.

Own and optimize the sales tech stack (HubSpot admin), deploy AI workflows, drive tool adoption, build reporting and forecasts, partner on territory/quota/coverage, lead change management, document processes, and manage daily sales ops priorities to drive revenue outcomes.

Leads global People Operations governance, compliance, risk management, process excellence, and cross-functional programs. Oversees audits, regulatory obligations, policies, employee lifecycle processes, HR technology optimization, compensation and talent cycles, organizational transformations, and M&A integrations. Builds scalable operating frameworks, manages projects and dependencies, supports change adoption, and partners with Legal, Finance, Information Security, and other stakeholders across jurisdictions.

Leads multiple Fraud Operations teams focused on disputes and compliance. Responsibilities include developing people leaders and individual contributors, setting operational strategy, improving productivity and quality, managing service levels and queue health, resolving complex risk events, driving cross-functional alignment, and implementing scalable process improvements. The role requires significant fraud operations and people leadership experience, strategic planning, change management, AI-enabled efficiency initiatives, and continuous improvement expertise.

Leads continuous improvement and operational excellence across a third-party logistics network. Responsibilities include process optimization, Kaizen events, value stream mapping, facility startups, customer launches, KPI standardization, leadership coaching, and Lean Six Sigma capability development. The role partners with clients and site leaders to improve productivity, quality, velocity, and financial performance across warehouse and logistics operations in North America.

Manage market research projects from kickoff through delivery, coordinating external suppliers, internal clients, operations teams, and project supervisors. Responsibilities include tracking timelines, quality, quotas, sample status, response rates, and methodological parameters; defining sample plans with statisticians; communicating project updates; and proactively resolving issues.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Leads global Procure-to-Pay and Order-to-Cash operations, including vendor payments, expenses, invoicing, collections, cash application, and dispute resolution. Manages AP and AR teams, maintains internal controls, monitors financial KPIs, supports close and cash forecasting, and drives automation and process improvements. Partners with FP&A, Accounting, Sales, Legal, Tax, and Treasury across multi-entity operations.

Own and optimize Brex’s B2B marketing operations and go-to-market systems. The role manages Salesforce, Marketo, LeanData, and related platforms; designs lead routing, scoring, enrichment, attribution, and cross-functional workflows; and uses automation, AI, and agentic tools to improve funnel velocity and sales productivity. Responsibilities include data governance, reporting, partner and ABM operations, GTM roadmap development, and collaboration with Sales, SDR, RevOps, and Engineering teams.

Lead industrial services operations with a focus on health & safety, field oversight, team leadership, resource and asset management, budgeting, bidding, client relations, and coordination with cross-functional teams to ensure safe, efficient project delivery.

Manage revenue operations across forecasting, pipeline visibility, GTM reporting, quota and capacity planning, CRM data standards, and operating cadences. Build dashboards and executive insights, improve sales and revenue processes, support compensation analysis, and optimize the GTM technology stack. Collaborate with Sales, Marketing, Customer Success, Finance, and Analytics to improve forecast accuracy, deal velocity, data quality, and scalable execution.

Lead country-level study operations from startup through close for one or more clinical trials. Oversee local study teams and CROs, manage startup, site activation, recruitment strategies, vendor oversight, risk and issue mitigation, and ensure timely delivery of study plans and quality event follow-up.