Top Account Manager Jobs in Vancouver

Manage the post-onboarding lifecycle for SMB SaaS customers, owning customer health, retention, expansion, and advocacy. Build trusted relationships, identify growth opportunities, maintain accurate customer records in Salesforce, communicate customer needs internally, and collaborate across teams to improve customer experience. The role requires B2B account management experience, technical aptitude, executive communication, strong organization, and proficiency with Google Workspace and Salesforce.

Manages strategic customer accounts to achieve revenue, margin, growth, and profitability goals. Builds executive relationships, identifies customer needs, develops joint business and execution plans, conducts business reviews, monitors pipelines and metrics, aligns supplier solutions, and leads complex negotiations. Serves as a key customer contact and internal subject-matter expert while guiding account strategy and supporting long-term customer and company success.

Own strategic enterprise accounts across North America, serving as a trusted advisor to C-level stakeholders. Develop account strategies, lead renewals and commercial negotiations, drive upselling and cross-selling, forecast revenue, monitor account health and profitability, and resolve complex issues with cross-functional teams. Gather customer feedback for product development, identify growth opportunities, and mentor junior account managers.

Manage strategic public and private sector accounts by advising clients on commercial AV and IT solutions, achieving sales goals, presenting solutions, negotiating, and maintaining stakeholder relationships. Build partnerships with key decision makers, promote professional services, collaborate with vendor partners, support product demonstrations, and develop sales plans. The role is remote within British Columbia with occasional travel.

Owner of a portfolio of large regulated Partner accounts, responsible for revenue expansion, account strategy, and technical growth interventions. Combine account leadership, hands-on engineering (SQL, Python/Node, JS/TS, Vue/React), experimentation (A/B testing), and cross-functional collaboration to diagnose performance, build and ship fixes, and codify repeatable growth playbooks.

Leads an enterprise account executive team, setting sales strategy, revenue goals, performance metrics, and development plans. The role recruits and coaches sales professionals, manages key client relationships and negotiations, analyzes market and sales data, collaborates with internal partners, and reports performance to senior leadership. It also drives enterprise market expansion, optimizes sales processes, and promotes consultative, value-based selling.

Manages key client accounts and leads day-to-day delivery across creative, brand, digital, social, experiential, and other agency workstreams. Responsibilities include coordinating teams and stakeholders, preparing presentations and project plans, running meetings, managing timelines, budgets, risks, and quality, strengthening client relationships, and identifying opportunities to expand services. The role also advocates for clients, supports agency processes, and contributes to creative and financial performance.

Own relationships with approximately 300 high-value B2B software customers, driving retention, payment-processing volume, upsells, and customer lifetime value. Provide consultative business reviews, strategic recommendations, and live problem-solving while collaborating with product, risk, and support teams. Identify customer expansion opportunities, share product feedback, develop account-management best practices, and mentor team members. The role requires strong sales performance, communication, negotiation, analytical, and consultative relationship-management skills.

Own a commercial territory and full-cycle sales process for accounts under 100 seats. Responsibilities include acquiring and expanding customers, driving retention and renewals with partners, building pipeline, conducting discovery, qualifying opportunities using MEDDPICC or BANT, managing deal execution, forecasting, and maintaining accurate Salesforce and Clari records. The role requires quota ownership, channel collaboration, resilience, coachability, and disciplined execution in a high-volume B2B sales environment.

Own and grow a portfolio of client accounts by identifying expansion opportunities, scoping and closing retainer and project work, negotiating pricing, managing renewals, and reducing churn. Build account plans, conduct data-driven quarterly business reviews, engage senior marketing stakeholders, maintain Salesforce, and independently generate pipeline in a marketing agency environment.

Own influencer marketing campaigns end to end, including influencer outreach, negotiation, contracting, briefing, content approvals, reporting, budgets, and timelines. Lead day-to-day client relationships, weekly calls, updates, and follow-ups while coordinating with paid media, insights, creative, and client teams. Independently troubleshoot issues, optimize campaigns, manage multiple programs, and ensure deliverables meet client goals.

Lead complex, high-budget influencer marketing campaigns from strategy through reporting, managing client relationships, contracts, budgets, timelines, influencer partnerships, and cross-functional delivery. Identify optimization and growth opportunities, resolve issues independently, protect campaign ROI, and mentor junior account managers. Build client-facing reports and processes while coordinating with paid media, creative, market insights, and client partner teams.

Lead and grow Cyberhaven’s Technical Account Management team, establishing operating models, coverage strategies, metrics, playbooks, and customer engagement processes. Oversee technical customer outcomes from onboarding through renewal, manage escalations, support adoption and deployment, and contribute to renewals and expansions. Partner with Product, Engineering, Support, Customer Experience, and Sales to communicate customer feedback, improve diagnostics, conduct root-cause reviews, and strengthen security SaaS customer success.

Lead and develop Customer Success Managers and Technical Account Managers, driving customer adoption, value realization, retention, expansion, and satisfaction. Coach teams, establish KPIs, monitor customer health, manage escalations, improve service delivery and workflows, and partner cross-functionally with Sales, Support, Product, Engineering, and Professional Services. The role also oversees hiring, performance management, career development, capacity planning, and strategic customer engagement across an assigned SaaS customer segment.

Own and grow Solink’s strategic Comcast partnership by activating sellers, generating partner-sourced pipeline, managing deal registration, and leading co-sell opportunities through pilots and rollouts. Build relationships across Comcast, deliver seller enablement, coordinate Solink resources, develop repeatable go-to-market plays, manage forecasts and CRM/PRM data, and lead executive business reviews. The role requires channel sales expertise, technical-sale fluency, strong influencing skills, and experience navigating large partner organizations.

Manage SaaS client relationships and own the renewal process from end to end. Identify upsell and cross-sell opportunities, monitor engagement and satisfaction metrics, assess churn risk, develop account plans, and partner with Customer Success to improve client outcomes. The role requires strategic advising, cross-functional collaboration, CRM proficiency, and familiarity with philanthropic or nonprofit-sector software solutions.

Own client relationships and account health for complex social media operations. Translate client goals into clear briefs, coordinate planning, publishing, community management, reporting, approvals, and handoffs, and resolve delivery issues. Improve workflows using AI tools and agentic processes, review AI-generated work critically, interpret performance data, protect service quality, track scope and capacity, and communicate recommendations and risks clearly across clients and internal teams.

Own the full B2B group-sales cycle from prospecting through close. Build and manage a pipeline, grow a portfolio of corporate and organizational accounts, meet revenue targets, maintain CRM and ERP records, coordinate inventory with vendor partners, and develop repeatable processes for recurring revenue. The role requires independent pipeline management, strong communication, customer-focused account growth, and participation in sales training.

Manage and grow a portfolio of cloud technology customers across North America. Responsibilities include customer retention, relationship management, support escalation resolution, long-term commitment negotiations, identifying cloud workload and cost optimization opportunities, quarterly business reviews, vendor collaboration, and communicating customer feedback to engineering and product teams.

Develops sales strategies for industrial customers, grows and manages accounts, prospects and onboards new business, and maintains vendor relationships. The role supports sales initiatives, represents the corporate brand, coordinates between customers, projects, branches, and operations teams, and provides customer service. Candidates need industrial sales experience, strong communication and negotiation skills, a record of meeting sales targets, and willingness to travel internationally to the USA as required.

Develop sales-growth strategies for industrial customers in Burnaby, prospect and onboard new accounts, manage customer and vendor relationships, achieve sales targets, negotiate effectively, support sales initiatives, and coordinate between projects, branch, and operational teams. The role also involves brand representation, customer service, peer mentoring, and international travel to the USA as required.

Manage and grow a commercial insurance book focused on Directors’ and Officers’ Liability, Employment Practices Liability, Fiduciary Liability, Cyber, and related Executive Risk coverage. Responsibilities include client service, account renewals, marketing and placing coverage, negotiating with underwriters, identifying coverage gaps, preparing proposals and documentation, developing new business, managing receivables, supporting claims, and maintaining accurate records in agency systems.

Manage key automotive dealership service-center accounts, driving adoption, customer conversion, revenue growth, and account performance. Build relationships with Fixed Ops leaders, analyze business data, conduct quarterly business reviews, establish goals, provide training and coaching, document activity in CRM, and collaborate with operations teams. The role requires extensive field travel across Northern California and focuses on expanding usage among existing customers.

Drive strategic federal sales growth across DISA 4th Estate and Intelligence Community accounts. Responsibilities include pipeline development, account planning, opportunity and win strategy, stakeholder relationship development, acquisition navigation, RFI and solicitation support, CRM management, forecasting, and translating technology solutions into mission outcomes. The role requires expertise in long-cycle federal sales, procurement processes, secure environments, and technology solutions.

Support dentists throughout digital case submissions by proactively following up, reviewing case quality and design architecture, troubleshooting issues, and advising on improved outcomes. Grow case volume from existing accounts, identify potential customer advocates and key opinion leaders, and relay customer feedback to marketing, engineering, and product teams. The role requires digital case design expertise but does not involve producing cases.