Top Account Manager Jobs in Vancouver

Manage and expand existing customer accounts by upselling and cross-selling Qualio's SaaS platform. Own full sales cycle, build consultative presentations, manage pipeline and forecasts, coordinate cross-functionally, and develop account strategies to meet individual revenue quotas.

The Senior Technical Account Manager will act as a technical partner to Cash App Pay and Afterpay merchants, optimizing integrations and ensuring growth through collaboration and technical solutions.

Own the commercial relationship for high-value Max and $2M+ customers: onboard clients, run QBRs, qualify capital opportunities, drive expansion and retention, monitor account health, log CRM activity, and represent customer voice across product and GTM teams.

Own long-term partnerships for ~300 high-value small-business customers to drive retention, grow payment processing (GPV), upsell plans/add-ons, conduct business reviews, provide strategic guidance, and collaborate cross-functionally to improve product value and customer outcomes.

Manage a mid-market book of business to increase net dollar retention through upsells, cross-sells, and contract renewals. Build strong client relationships, generate proposals, manage pipeline, align Absorb solutions to client goals, and maintain product knowledge while collaborating with internal teams to improve sales processes.

Remote Client Success Manager owns 20–40 Amazon client accounts end-to-end: onboarding, strategy, weekly performance analysis, and retention. Coordinate daily with PPC strategists, execute structured processes, log changes, escalate issues quickly, and maintain 2-hour business-hour responsiveness. Operate in a fast-paced agency environment using Amazon and analytics tools to drive profitability and prevent churn.

Manage strategic public and private sector accounts by advising clients on commercial AV and IT solutions, achieving sales goals, presenting solutions, negotiating, and maintaining stakeholder relationships. Build partnerships with key decision makers, promote professional services, collaborate with vendor partners, support product demonstrations, and develop sales plans. The role is remote within British Columbia with occasional travel.

Manage key retail accounts to deliver business plan KPIs (sales, share, POS), develop joint business plans, negotiate agreements, oversee trade investment and forecasting, use analytics to drive growth, and coordinate cross-functional teams.

Lead and develop an Account Management team to drive renewals, expansion, and net revenue retention. Coach value-based selling, manage forecast accuracy and pipeline, support complex financial workflows and ERP integrations, partner cross-functionally, and serve as escalation for complex customer situations while advocating product improvements.

Manage client relationships and work-order lifecycle for assigned accounts: assign and monitor dispatches, resolve client/vendor issues, track emergency tickets, oversee billing and margins, run client reports and onboarding, and collaborate across teams to ensure timely service delivery.

Lead day-to-day client relationships for DTC brands, drive paid-social creative strategy, convert pilots into monthly retainers, manage retention and expansion (NRR), oversee production alignment, and translate performance data into creative briefs and winning ad concepts.

Manage and grow existing SMB accounts by identifying expansion opportunities, delivering product presentations and demos, following up on marketing/CSM leads, and closing business while providing technical problem-solving and building strong customer relationships.

Serve as primary technical contact for premium customers, providing network security support, configuration and packet-trace analysis, installation and lab reproduction, customer education, weekly status calls, quarterly site visits, and development of deployment and troubleshooting best practices.

Manage and grow a portfolio of existing B2B SaaS customers in fintech/payments by identifying expansion opportunities, leading commercial motions, partnering with CSMs, and forecasting pipeline to drive revenue and customer outcomes.

Drive revenue by prospecting and closing new clients and growing existing accounts for ISO-related products and services. Build pipelines, deliver consultative sales presentations to decision-makers, maintain client relationships, track sales metrics, and travel quarterly to client sites.

Manage a book of SaaS accounts to drive net dollar retention through renewals, upsells, cross-sells, and relationship management. Own proposals, SOWs, pipeline reporting, and collaborate with Customer Success, Product, and Support to ensure client value and growth.

Manage and grow client relationships for multiple marketing accounts, coordinate campaign execution across paid media, SEO, content and email, report on KPIs, run client check-ins and strategy calls, identify upsell opportunities, and collaborate with internal teams to ensure retention and performance.

Manage and grow a portfolio of B2B client accounts, build relationships with stakeholders, identify upsell and cross-sell opportunities, run regular check-ins and strategy calls, collaborate with SDRs and Sales for onboarding, maintain CRM records, resolve client issues, and track KPIs (CLV, churn, expansion) to drive retention and revenue growth.

As an Account Manager, you will work cross-functionally to support complex customers, build relationships, and provide strategic insights to enhance their experience with WorkOS products.

The Account Manager will connect client goals with team execution, manage relationships, oversee project execution, analyze data, handle budgets, and integrate AI tools for performance improvements.

Own post-sale technical relationships with strategic enterprise customers from onboarding through production deployment and ongoing adoption. Advise on model selection, fine-tuning, prompt engineering, RAG, agent architecture, and inference optimization. Troubleshoot production issues, coordinate escalations, maintain technical playbooks, represent customer feedback internally, lead QBRs, support renewals, and identify expansion opportunities.

Owner of renewals, expansions, and upsells for a portfolio of FP&A customers. Build and scale an expansion playbook, run pricing and negotiations, partner with CSMs on account strategy, track account health and flag at-risk customers, and develop product fluency to handle technical questions with finance teams and economic buyers.

Serves as a technical advisor for enterprise SaaS customers, leading integrations, identity management, APIs, data services, implementation projects, technical consultations, and complex escalations. Partners with Sales, Account Management, Product, Engineering, and Customer Success to deliver scalable solutions, support upsell opportunities, troubleshoot technical issues, improve documentation, and influence platform enhancements.

Owner of a portfolio of large regulated Partner accounts, responsible for revenue expansion, account strategy, and technical growth interventions. Combine account leadership, hands-on engineering (SQL, Python/Node, JS/TS, Vue/React), experimentation (A/B testing), and cross-functional collaboration to diagnose performance, build and ship fixes, and codify repeatable growth playbooks.

Manage enterprise accounts across Northern California and the Pacific Northwest, focusing on both new acquisition and expansion, utilizing value selling methods.