Top Account Manager Jobs in Vancouver

Serve as primary technical contact for premium customers, providing network security support, configuration and packet-trace analysis, installation and lab reproduction, customer education, weekly status calls, quarterly site visits, and development of deployment and troubleshooting best practices.

Manage and grow existing SMB accounts by identifying expansion opportunities, delivering product presentations and demos, following up on marketing/CSM leads, and closing business while providing technical problem-solving and building strong customer relationships.

Owner of a portfolio of large regulated Partner accounts, responsible for revenue expansion, account strategy, and technical growth interventions. Combine account leadership, hands-on engineering (SQL, Python/Node, JS/TS, Vue/React), experimentation (A/B testing), and cross-functional collaboration to diagnose performance, build and ship fixes, and codify repeatable growth playbooks.

Manage and grow a portfolio of existing B2B SaaS customers in fintech/payments by identifying expansion opportunities, leading commercial motions, partnering with CSMs, and forecasting pipeline to drive revenue and customer outcomes.

Drive revenue by prospecting and closing new clients and growing existing accounts for ISO-related products and services. Build pipelines, deliver consultative sales presentations to decision-makers, maintain client relationships, track sales metrics, and travel quarterly to client sites.

Manage and grow client relationships for multiple marketing accounts, coordinate campaign execution across paid media, SEO, content and email, report on KPIs, run client check-ins and strategy calls, identify upsell opportunities, and collaborate with internal teams to ensure retention and performance.

Manage and grow a portfolio of B2B client accounts, build relationships with stakeholders, identify upsell and cross-sell opportunities, run regular check-ins and strategy calls, collaborate with SDRs and Sales for onboarding, maintain CRM records, resolve client issues, and track KPIs (CLV, churn, expansion) to drive retention and revenue growth.

As an Account Manager, you will work cross-functionally to support complex customers, build relationships, and provide strategic insights to enhance their experience with WorkOS products.

The Account Manager will connect client goals with team execution, manage relationships, oversee project execution, analyze data, handle budgets, and integrate AI tools for performance improvements.

Owner of renewals, expansions, and upsells for a portfolio of FP&A customers. Build and scale an expansion playbook, run pricing and negotiations, partner with CSMs on account strategy, track account health and flag at-risk customers, and develop product fluency to handle technical questions with finance teams and economic buyers.

Serves as a technical advisor for enterprise SaaS customers, leading integrations, identity management, APIs, data services, implementation projects, technical consultations, and complex escalations. Partners with Sales, Account Management, Product, Engineering, and Customer Success to deliver scalable solutions, support upsell opportunities, troubleshoot technical issues, improve documentation, and influence platform enhancements.

Manage key customer accounts and ensure satisfaction by maximizing ROI from Sardine's fraud prevention products, while collaborating with internal teams.

The Account Manager will support founders by facilitating funding originations, building relationships, and advocating for clients internally, leveraging financial services expertise.

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.

Owns post-sale technical relationships with enterprise and public-sector customers, including MDM/UEM deployments, integrations, adoption, technical reviews, issue resolution, threat guidance, documentation, renewals, and product feedback. Partners with Support, Engineering, Threat Operations, Solutions, and Account Executives while traveling to customer sites for workshops and events.

Manage enterprise and public-sector accounts across Western Canada, driving new business, upselling, cross-selling, and quota attainment. Own lead management, sales pipelines, account plans, complex sales cycles, customer presentations, and technology demonstrations. Build relationships with decision-makers, channel partners, resellers, VARs, and system integrators while collaborating with sales engineering, alliances, distribution, and marketing teams. Travel for customer visits, conferences, and internal meetings.

Own customer technical relationships from onboarding through adoption, expansion, and renewal. Lead implementations, integrations, configuration, troubleshooting, and security reviews while advising on identity, access management, device trust, and SaaS security. Partner with Customer Success and cross-functional teams to manage risks, represent customer needs, create scalable resources, mentor peers, and improve lifecycle processes.

Serve as a dedicated technical advisor for enterprise customers using Akamai cloud compute solutions. Drive adoption, retention, and cloud consumption growth by developing success plans, advising on workload placement, performance optimization, and AI inferencing use cases. Collaborate cross-functionally to resolve issues, run business reviews, and manage customer success metrics (retention, NPS, cloud consumption).

Own technical onboarding for merchants launching on TikTok Shop via AfterShip Channels: configure integrations, sync products/orders/inventory, troubleshoot technical issues, teach merchants to use advanced features, drive go-live and adoption within ~30 days, and partner with product and GTM teams to surface product improvements and growth opportunities.

Manage B2B publisher accounts across North America, analyzing revenue, supply, demand, and display performance. Optimize ad configurations, monetization, pricing, and delivery; resolve technical and margin issues; oversee reporting, billing cycles, and ad setup requests; and provide actionable recommendations. Collaborate with Ad Tech and BI teams to improve tools, dashboards, and optimization efforts while maintaining strong publisher relationships.

Lead a team of Customer Success Managers serving mid-market customers. Responsibilities include growing and retaining the customer base, increasing revenue retention, resolving escalations, representing customer needs internally, documenting technical solutions, and coaching CSMs to achieve performance goals. The role also drives process improvements, customer satisfaction, strategic recommendations, and strong customer experiences in a SaaS environment.

As a Senior Account Operations Manager, you'll drive client growth, optimize operations, manage client relationships, oversee onboarding, and collaborate with cross-functional teams to enhance efficiency and scalability in Revenue Cycle Management.

Manage a portfolio of enterprise customers across North America, driving renewals, retention, and account growth. Build executive relationships, identify upsell/cross-sell opportunities, lead commercial negotiations, and collaborate with cross-functional teams to ensure customer success and predictable revenue. Maintain accurate forecasts in Salesforce and meet renewal and expansion targets.

Explore customer needs and oversee their journey through onboarding to ensure successful adoption of the Hightouch platform, applying strong technical and project management skills to guide customers effectively.

The Technical Account Manager will manage customer relationships, lead product demos, troubleshoot issues, and advocate for customer needs, ensuring the effective use of Origin's AI observability platform.