Top Customer Success Manager Jobs in Vancouver

The Senior Customer Success Manager at Syndio is responsible for building and maintaining relationships with high-profile clients to achieve workplace equity objectives. This role involves acting as a trusted advisor, guiding clients through compliance needs, product usage, and strategic planning. Collaboration with various teams is essential to ensure a seamless customer journey, as well as providing insights to shape customer service strategies and optimizing client engagement.

As a Senior Customer Success Manager at Syndio, you will build and maintain relationships with high-profile clients, guiding them in workplace equity strategies and ensuring their compliance. You will collaborate with various teams within the company, provide advanced analysis, and contribute insights to enhance client satisfaction and drive product improvements.

The Senior Customer Success Manager at Syndio will oversee relationships with high-profile clients, guiding them through workplace equity strategies, ensuring compliance, and enhancing the use of equity tools. The role involves collaborating with cross-functional teams to drive customer satisfaction, retention, and product innovation based on client feedback.

As a Senior Customer Success Manager at Syndio, you'll build relationships with key decision makers, guiding them on workplace equity strategies and ensuring compliance. You'll mentor clients, analyze their needs, collaborate with cross-functional teams, and shape customer service strategies while providing expert insights on workplace equity legislation.

RevenueCat is seeking a Senior Customer Success Manager to build and maintain relationships with customers, develop collaborative action plans, and help customers grow their businesses. The role involves managing customer relationships, providing insights and tactics, and contributing to team initiatives.

The Client Success Manager will oversee onboarding new clients, maintain strong relationships, and ensure clients realize maximum value from FranklinCovey's offerings. This role involves regular business reviews, strategic advice, collaboration with internal teams, and enhancing client engagement.

The Client Success Manager partners with internal teams to enhance customer experiences, ensuring they achieve their desired outcomes using company products. Responsibilities include creating success plans, conducting business reviews, managing churn risk, and maintaining effective communication with stakeholders.

As a Senior Customer Success Manager, you will manage a portfolio of FMCG clients, providing strategic guidance and support to help them leverage market insights, enhance their experience with the platform, and achieve their business goals. Responsibilities include conducting workshops, monitoring client health, managing renewals and growth opportunities, and gathering customer feedback to improve services.

The Senior Customer Success Manager will ensure OfferFit customers succeed with the product, drive renewals and upsells, execute use cases, and contribute to product development. The role involves conducting analysis, building presentations, and maintaining executive relationships with customers to maximize business value from OfferFit.

The Senior Customer Success Manager at Coconut Software will manage complex customer accounts, ensuring customer satisfaction and product adoption. Responsibilities include building relationships, engaging with key stakeholders, leveraging data to provide recommendations, and collaborating with internal teams to drive customer success. The role requires English/French bilingual skills and involvement in retention and expansion initiatives.

As a Senior Customer Success Manager at CoLab, you'll ensure customer success by deepening understanding of their business outcomes and guiding them in maximizing value from CoLab's products. You'll communicate the business impact of product adoption and hold customers accountable to actions necessary for achieving their goals, while establishing strong relationships at all organizational levels.

As a Senior Customer Success Manager, you will guide clients towards workplace equity by building relationships, advising on strategies, and driving the usage of equity tools while collaborating with various teams to enhance client satisfaction and retention.

As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.