Top Customer Success Manager Jobs in Vancouver

Reposted 2 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Software • App development • Conversational AI
The Senior Customer Success Manager will build and own a customer portfolio, drive product adoption, and refine customer success strategies through cross-functional collaboration and data analysis.
Top Skills: AmplitudeBrazeCustomer.IoHeapHubspotModePocus
Reposted 2 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Information Technology • Software • Automation
As a Senior Customer Success Manager, act as a strategic partner for enterprise clients, driving retention, expansion, and aligning adoption paths with business goals through collaborative efforts across several teams.
Top Skills: GainsightSalesforce
Reposted 25 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Edtech
The Customer Success Manager III manages customer relationships, drives account growth strategies, ensures customer satisfaction, and guides onboarding and product engagement, while addressing any challenges to retain clients.
Top Skills: SaaS
Reposted 3 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Software
The Senior Customer Success Manager will lead customer journeys to increase adoption and retention, collaborating with multiple teams to drive value for clients.
Top Skills: EqmsSalesforce
Reposted 4 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Security • Cybersecurity
Independently manage a portfolio of mid-market and enterprise accounts to drive adoption, retention, and value. Lead QBRs/EBRs, success planning, risk mitigation, escalations, and cross-functional collaboration to influence renewals and expansions while representing the customer voice internally.
Top Skills: Internet TechnologiesJIRANetworking TechnologiesSalesforceSecurity Products
Reposted 13 Days AgoSaved
Hybrid
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Software
The Senior Customer Success Manager will manage a portfolio of mid-market and enterprise customers, ensuring successful onboarding, implementation, and engagement while supporting expansion opportunities and fostering long-term relationships.
Top Skills: AnalyticsSaaS
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Reposted 14 Days AgoSaved
In-Office
Vancouver, BC
Senior level
Senior level
eCommerce • Fintech • Payments • Software • Financial Services
The Senior Customer Success Manager will drive customer growth in North America, ensuring adoption and renewal while collaborating across teams to nurture merchant relationships and assess opportunities for excellence.
Top Skills: Customer Success ToolsData AnalysisPayments Infrastructure
Reposted 5 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Healthtech • Information Technology • Software
The Senior Customer Success Manager will manage relationships with enterprise clients, support onboarding, lead projects, and enhance team productivity in the healthcare sector.
Reposted 6 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Senior level
Senior level
Software • Biotech
The Senior Customer Success Manager will enhance customer experience with the Weave AI platform, ensuring effective onboarding, customization, and advocacy while leveraging strong relationship management skills in the biotech space.
Top Skills: AISaaS
10 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Software
The Senior Customer Success Manager is responsible for managing a portfolio of enterprise customers, driving platform adoption and growth, and collaborating with stakeholders to develop effective account strategies.
Top Skills: AIData PlatformsDeveloper ToolsSaaS
11 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Cloud • Social Impact • Software
The Senior Customer Success Manager builds relationships with customers in the social impact sector, ensuring value realization and long-term growth through engagement and data analysis.
Top Skills: Blackbaud CrmGainsightRaiser'S Edge Nxt
Reposted 23 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Cybersecurity
The Senior Customer Success Manager advocates for customers, ensuring satisfaction and retention by providing value through strategic engagement and support throughout their lifecycle with 1Password.
Top Skills: Salesforce
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