Top Customer Success Manager Jobs in Vancouver

Own a portfolio of clients to maximize retention and growth: run client calls, analyze lead and performance data, surface upsell opportunities, coordinate internal teams to deliver on strategy, and contribute process and AI-driven improvements to internal systems.

Serve as strategic partner to enterprise clients to drive ROI from fraud detection and AML solutions. Lead onboarding, monitor detection performance, advise on ML and rule-engine usage, coordinate with Product and Engineering, run QBRs, educate on best practices, and identify expansion and optimization opportunities.

The Customer Success Manager ensures customers achieve measurable outcomes using the SQREEM platform by driving outcomes, providing strategic advice, managing customer health, and expanding revenue within accounts.

The Customer Success Manager at SimScale drives post-sales lifecycle for customers, ensuring product success, managing relationships, and executing strategies for customer retention and business growth.

Lead onboarding, training, and adoption for customers of a cybersecurity SaaS product. Act as trusted technical advisor, resolve issues, monitor usage, drive retention and upsell, and collaborate with Product, Engineering, and Sales to improve customer outcomes.

Manage enterprise banking accounts to ensure customer adoption, retention, and measurable business outcomes using Verint solutions. Drive renewals and upsells, build executive relationships, coordinate cross-functional resources, set success metrics, deliver program reviews and reporting, and ensure customers realize continuous value from deployed solutions.

As a Senior Customer Success Manager, you will manage customer journeys, promote product adoption, act as a trusted advisor, and drive innovation to enhance user experience with the AI-powered learning platform.

Manage a portfolio of high-value SaaS accounts as a trusted advisor, driving adoption, retention, upsell, and ROI using AI-driven insights. Lead executive business reviews, coordinate cross-functional engagement, advocate for customers, coach teammates, and contribute product feedback to improve legal practice management workflows and AI features.

As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.

The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.