Top Customer Success Manager Jobs in Vancouver

14 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Information Technology • Software
The Customer Success Manager will manage post-launch relationships with enterprise customers, drive adoption and engagement, ensure renewals and upsells, and enhance customer value through collaboration with internal teams.
Top Skills: SaaS
Reposted 15 Days AgoSaved
Remote
Vancouver, BC
Entry level
Entry level
Artificial Intelligence • Enterprise Web • Software • Automation
The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.
Top Skills: Analytics PlatformsAutomation SoftwareBi ToolsWorkflow Systems
16 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software • Financial Services
The Customer Success Manager will manage customer accounts, drive adoption, ensure customer success, and facilitate strategic conversations to help clients achieve their goals.
Top Skills: CatalystGoogle WorkspaceJIRALookerSalesforceSlackZendesk
Reposted 16 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Productivity • Software • Generative AI
As a Customer Success Manager at Patlytics, you will manage the post-sale customer lifecycle, ensuring clients maximize value from the AI-powered patent intelligence platform through effective onboarding, relationship building, and proactive engagement.
Top Skills: Crm ToolsHubspotSalesforce
Reposted 16 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Manager will strategically partner with enterprise customers, driving adoption, retention, and growth while utilizing data insights and managing cross-functional projects to deliver measurable outcomes.
Top Skills: CRMGainsightSalesforce
Reposted 17 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Software • Analytics
The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.
Top Skills: AIAnalyticsPerformance Marketing
Reposted 18 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Retail • Sales • Software
Manage customer lifecycle for large clients, ensure customer health and retention, mentor team, advocate for customer needs, and maintain detailed records.
Top Skills: Google WorkspaceSalesforce
Reposted 19 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Edtech • Healthtech • Information Technology • Hospitality
The Customer Success Manager maintains relationships with healthcare facilities, ensuring problem resolution, understanding clinical workflows, and collaborating across teams to enhance the customer experience.
20 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
Information Technology • Internet of Things
As a Customer Success Manager, you'll drive customer outcomes, lead onboarding, act as a liaison, and expand revenue by ensuring clients derive measurable ROI from Coframe's platform.
Top Skills: AIB2B Saas
20 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Events • Marketing Tech • Software
As a Customer Success Manager, you will provide email marketing strategy, maintain customer relationships, and enhance the overall customer experience as clients leverage our platform.
Top Skills: Hubspot
20 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
HR Tech • Information Technology • Software
The Customer Success Manager will build relationships with key clients, ensuring they achieve their goals using Multiplier, while monitoring product adoption and identifying growth opportunities.
21 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Design
The Strategic Customer Success Manager at Maze will manage high-value accounts, drive customer adoption, provide strategic guidance, conduct business reviews, and collaborate across teams to ensure customer success and retention.
Top Skills: CatalystChurnzeroGainsightSalesforce
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21 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Success Manager, you'll guide clients through onboarding, enhance product adoption, and build strong relationships, focusing on customer satisfaction and retention.
Top Skills: NetSuiteQuickbooksXero
Reposted 21 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Enterprise Web • Mobile • Other • Professional Services • Software • App development
The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.
Top Skills: SaaS
Reposted 21 Days AgoSaved
In-Office or Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Healthtech
Own strategic enterprise clients, build executive trust, ensure measurable ROI and adoption, drive expansion, create playbooks, and surface client feedback to influence product roadmap.
22 Days AgoSaved
In-Office or Remote
Vancouver, BC
Mid level
Mid level
HR Tech • Information Technology • Software
As a Customer Success Manager, you will build relationships with clients to help them achieve business objectives and drive account growth, collaborating with internal teams for best customer experience.
Top Skills: Account ManagementB2B SaasCustomer SuccessHr
22 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Artificial Intelligence • Automotive • Fintech • Software
As a Bilingual Client Success Manager, you will retain and grow dealer relationships, drive product adoption, optimize dealer performance, and improve client satisfaction while collaborating across teams.
Top Skills: Cloud-Based PlatformsSaaS
Reposted 22 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Software
The Customer Success Manager will manage mid-market and enterprise clients, ensuring satisfaction, driving adoption, and delivering value through insights and effective onboarding.
Top Skills: HubspotMixpanelStripe
Reposted 22 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Software
The Enterprise Customer Success Manager will engage enterprise customers, ensuring value from Rewind's data protection service and building the customer success strategy and processes.
Top Skills: ConfluenceGitJIRASaaSShopify
23 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Information Technology
The Technical Customer Success Manager ensures the success of strategic customers by managing relationships, driving retention, and shaping customer success strategies. Responsibilities include onboarding, risk mitigation, and championing customer needs while leveraging technical expertise in DevOps and cloud infrastructure.
Top Skills: AWSAzureGCPSQLTerraform
Reposted 23 Hours AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Cybersecurity
The Senior Customer Success Manager advocates for customers, ensuring satisfaction and retention by providing value through strategic engagement and support throughout their lifecycle with 1Password.
Top Skills: Salesforce
Reposted 23 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Artificial Intelligence • Legal Tech • Software
The Scaled Customer Success Manager will drive adoption and retention for a portfolio of small to mid-sized customers through proactive outreach and creative engagement tactics, managing onboarding, product usage, and renewals while maximizing customer value.
Top Skills: HubspotIntercomMixpanel
Reposted 23 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Payments • Software
As a Customer Success Manager, you will onboard accounting firms, drive client engagement with Plooto, manage accounts, and achieve growth targets.
Top Skills: SaaS
Reposted 24 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Design
The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.
Top Skills: B2B SaasProduct DesignUx Research
Reposted 24 Days AgoSaved
Remote
Vancouver, BC
Mid level
Mid level
Machine Learning • Cybersecurity
The Customer Success Manager engages with enterprise customers, ensuring retention, adoption, and technical value of cybersecurity solutions through proactive management and technical guidance.
Top Skills: Artificial IntelligenceCisspComptia Security+GainsightGsecSalesforceTotango
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