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Top Customer Success Manager Jobs in Vancouver

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8 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you'll build and maintain relationships with clients, guiding them in achieving workplace equity goals. You will communicate ongoing customer needs, work with cross-functional teams, and influence the customer service strategy while ensuring client satisfaction and compliance with workplace equity tools.
8 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will manage customer relationships, guiding them to achieve workplace equity goals. Your responsibilities include advising on equity strategies, driving product usage, and collaborating with various internal teams to enhance client satisfaction and ensure compliance. Your role will also involve influencing the overall customer service strategy and training on workplace equity concepts.
8 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will guide a portfolio of customers to achieve their workplace equity goals by building lasting relationships, advising on strategies, and ensuring compliance. They will engage with different teams to support customer needs and influence overall customer service strategy.
8 Days Ago
Vancouver, BC
880 Employees
Entry level
880 Employees
Entry level
Cloud • Software
The Graduate Customer Success Manager at Canonical focuses on supporting customers, addressing ticket requests, enriching documentation, driving campaigns, onboarding new users, and collaborating with sales and support teams to fulfill customer objectives while ensuring an optimal user experience.
9 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will guide customers in achieving workplace equity goals by managing relationships, providing strategic advice, and ensuring product usage. Responsibilities include collaborating with cross-functional teams, influencing customer strategy, and participating in training related to workplace equity.
9 Days Ago
Vancouver, BC
Remote
140 Employees
Mid level
140 Employees
Mid level
Retail • Sales • Software
Manage the customer life cycle for Enterprise customers, drive key metrics such as Customer Health and Retention, act as a trusted partner to customers, engage with internal teams to enhance customer experiences, maintain records, and advocate for customers within the organization.
9 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will guide a portfolio of customers to achieve workplace equity goals, build relationships for renewals and upsell opportunities, and communicate effectively about their needs and product updates. They will support various teams, participate in training on workplace equity, and influence customer service strategies as well as identify and implement solutions in the product.
9 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will empower organizations to attain workplace equity by building strong customer relationships and guiding them through their equity goals. Responsibilities include advising on compliance, driving usage of tools, collaborating with multiple teams, and managing customer feedback and needs to ensure ongoing success and satisfaction.
10 Days Ago
Vancouver, BC
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will empower organizations by guiding them to achieve workplace equity goals, managing customer relationships, advising on strategies, ensuring compliance, driving product usage, and collaborating with teams to enhance customer satisfaction and success.
10 Days Ago
Vancouver, BC
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you'll build relationships with customers, guide them in achieving workplace equity goals, and ensure compliance. You will work with various teams to support customers throughout their journey while identifying their needs and proposing solutions. Your role includes engaging with C-suite executives and influencing customer service strategies within the company.
10 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will build and nurture customer relationships, guide them in their workplace equity goals, and ensure ongoing compliance with product usage. This role involves working closely with various internal teams and participating in training to understand workplace equity better, aiming to enhance customer engagement and satisfaction.
13 Days Ago
Vancouver, BC
Remote
2,427 Employees
Entry level
2,427 Employees
Entry level
Cloud • Software
Join Five9 as an Enterprise Customer Success Manager and be part of a team that brings joy to customer experience. Responsible for developing strong relationships with larger clients, aligning solutions with customer goals, and collaborating cross-functionally to optimize customer solutions.
15 Days Ago
Vancouver, BC
Remote
140 Employees
Junior
140 Employees
Junior
Retail • Sales • Software
As a Customer Success Manager at Leap Tools, you will manage the lifecycle of key customers, focusing on metrics like Customer Health and Retention. You'll engage with customers to understand their needs, serve as a key voice internally, maintain records in Customer Success software, and advocate for improvements based on customer feedback.
16 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will manage the relationship with customers, ensuring they achieve workplace equity goals. Responsibilities include guiding customers on equity strategies, facilitating compliance, maintaining engagement, and collaborating with internal teams to enhance customer experience.
16 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager, you will build strong relationships with clients, guiding them in achieving workplace equity goals and ensuring compliance with equity standards. This role involves collaboration with various teams to enhance customer experience and may include influencing customer service strategies, managing renewals, and identifying opportunities for product improvement based on customer needs.
16 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will focus on helping organizations achieve workplace equity by managing customer relationships, guiding clients on equity strategies, and ensuring product utilization and ongoing compliance. The role involves communicating with key decision-makers, collaborating with various teams, and influencing customer service strategies while ensuring customer's needs are met effectively.
17 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you'll guide a dedicated portfolio of customers towards achieving their workplace equity goals. Your responsibilities include maintaining strong relationships, advising on equity strategies, ensuring compliance, and driving usage of products while collaborating with various teams to enhance customer journeys.
17 Days Ago
Vancouver, BC
Remote
654 Employees
Entry level
654 Employees
Entry level
Healthtech • Software
The Customer Success Manager ensures customer satisfaction by managing post-sales services, driving platform adoption, maintaining client relationships, and advising on solutions to enhance business outcomes. The role involves regular interactions, gauging customer health, and building trusted relationships with clients.
17 Days Ago
Vancouver, BC
Remote
307 Employees
Senior level
307 Employees
Senior level
Digital Media
The Enterprise Customer Success Manager will manage a portfolio of complex customers, ensuring they maximize value from Vidyard's offerings. Responsibilities include building relationships, mitigating churn, analyzing customer data, mentoring the team, advocating for product improvements, and presenting customer impact. This role requires excellent communication skills and experience in B2B SaaS account management.
17 Days Ago
Vancouver, BC
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will be responsible for guiding customers in achieving their workplace equity goals, managing relationships with clients, ensuring compliance, driving product usage, and collaborating with various teams to enhance customer experience. The role demands excellent communication skills and a passion for promoting fairness in the workplace.
19 Days Ago
Vancouver, BC
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will guide customers in achieving their workplace equity goals, maintain customer relationships, and ensure usage of workplace equity tools. Responsibilities include advising on compliance, collaborating with various teams, and influencing customer service strategies.
19 Days Ago
Vancouver, BC
Remote
125 Employees
Mid level
125 Employees
Mid level
eCommerce • Retail • Consulting
As a Customer Success Manager at ANKA, you will manage a dedicated portfolio of sellers, respond to customer inquiries on our CRM, and conduct bi-weekly webinars. Your KPIs include retention, revenue, and churn rate.
20 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager, you will build and maintain customer relationships with a focus on workplace equity. This includes guiding clients towards achieving their equity goals, advising on compliance, collaborating with cross-functional teams, and enhancing customer satisfaction to drive renewals and upsell opportunities.
20 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will focus on building strong relationships with enterprise customers, guiding them in achieving workplace equity goals. Your role involves advising on compliance, driving product usage, and collaborating with internal teams to enhance customer experiences and address evolving needs.
20 Days Ago
Vancouver, BC
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will empower organizations to achieve workplace equity by building and maintaining strong customer relationships, advising on equity strategies, and collaborating with various teams to ensure customer satisfaction and compliance. Your role will involve driving tool usage and identifying customer needs to enhance the service strategy.
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