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Top Customer Success Manager Jobs in Vancouver

6 Days Ago
Easy Apply
Remote
Vancouver, BC
Easy Apply
Mid level
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Manager, Customer Success Engineer leads a team to drive GitLab adoption, develop technical enablement strategies, and ensure customer satisfaction across the Americas region.
Top Skills: Agile PlanningCi/CdDevsecopsGitlabScm
23 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Artificial Intelligence • Consumer Web • HR Tech • Other
The Technical Customer Success Manager will onboard clients, provide technical support, build relationships, and analyze AI performance to align product usage with client goals.
Top Skills: APIsCrm SoftwareFreshdeskSalesforceZendesk
23 Days Ago
Vancouver, BC
Junior
Junior
Retail • Sales • Software
Manage and optimize the customer lifecycle for key accounts, increase retention and expansion, and be the voice of customers to internal teams.
Top Skills: Customer Success SoftwareGoogle WorkspaceSalesforce
9 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Software • Web3
As a Senior Customer Success Manager, you'll foster customer relationships, ensure product adoption, and drive value for enterprise clients while collaborating with sales and engineering teams.
Top Skills: CadGoogle SuitePlmSalesforceZendesk
10 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Big Data • Enterprise Web • Marketing Tech • Software
The Senior Customer Success Manager will manage key accounts, ensuring customer success through onboarding, ongoing support, data analysis, and collaboration across teams.
Top Skills: CatalystFrontNotionSalesforce
3 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Healthtech • Software
The Senior Customer Success Manager is responsible for managing client relationships, driving engagement, and enhancing the use of Life Sciences solutions to optimize value.
Top Skills: Data AnalysisSaaS
20 Days Ago
Vancouver, BC
Senior level
Senior level
Cloud • Legal Tech • Software
The Senior Customer Success Manager engages with customers, drives retention and growth, manages KPIs, conducts business reviews, and mentors team members while enhancing customer relationships and advocating for their needs.
Top Skills: ChurnzeroGainsightTotango
5 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Cloud • Natural Language Processing • Security • Software • Cybersecurity
As a Senior Customer Success Manager, you'll manage client relationships, drive product adoption, and advise on integrations to ensure customer success with the Nightfall platform.
Top Skills: Data SecurityMachine LearningSaaS
16 Days Ago
Vancouver, BC
Senior level
Senior level
Software
The Senior Customer Success Manager drives product adoption and customer engagement for Commerce clients, serving as a trusted advisor and domain expert. Responsibilities include managing customer transitions, providing enablement sessions, liaising across departments, and advocating for client needs. The role requires strong relationship-building, analytical skills, and technical acumen in SAAS environments.
Top Skills: AnalyticsBi ToolsCRMSaaSSalesforce
Reposted 10 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Software
The Senior Customer Success Manager will build relationships with clients, analyze results, drive renewals and expansions, and contribute to product development.
Top Skills: ExcelSQL
18 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Machine Learning • Cybersecurity
The Sr. Customer Success Manager drives loyalty and adoption of Trellix solutions, managing customer relationships and success plans, and ensuring satisfaction and retention.
Top Skills: Cybersecurity,Saas,Artificial Intelligence,Analytics
16 Days Ago
Vancouver, BC
Mid level
Mid level
Software • Database
The Senior Customer Success Manager will enhance the Customer Success framework, engage users, analyze metrics, and foster relationships between customers and the engineering team.
Top Skills: Chrome ExtensionsCRMGainsightIntercomSaaSSalesforceTotango
Reposted 19 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Marketing Tech • Software
The Senior Customer Success Manager will ensure customer success by managing relationships, creating success plans, and driving product adoption in a fast-paced tech environment.
Top Skills: GainsightIntercomMarketoSFDCSQLTableau
Reposted 18 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Marketing Tech • Analytics
The Senior Customer Success Manager supports B2B clients, providing strategic insights, managing research projects, and enhancing client relationships to drive growth and retention.
Top Skills: SaaS
Reposted 24 Days Ago
Remote
Vancouver, BC
Senior level
Senior level
Marketing Tech • Analytics
As a Senior Customer Success Manager for FMCG clients, you will advise and support clients, ensuring they leverage Appinio's market research platform effectively, helping them achieve their business goals while gathering feedback to improve services.
Reposted 10 Days Ago
Remote
Vancouver, BC
Mid level
Mid level
Software
The Customer Success Director will ensure customer success, drive renewals and upsells, conduct data analysis, and contribute to product development.
Top Skills: Data ScienceExcelMachine LearningSQL
20 Days Ago
Vancouver, BC
Mid level
Mid level
Cloud • Legal Tech • Software
Lead Clio's Customer Success Management team to enhance customer satisfaction, optimize processes, coach team members, and achieve customer growth and retention.
Top Skills: ChurnzeroGainsightSalesforce
13 Days Ago
Remote
Vancouver, BC
Mid level
Mid level
Cloud • Software
As a Customer Success Regional Team Manager, you'll lead a team, analyze performance metrics, improve customer engagement, resolve escalated issues, and facilitate cross-functional collaboration.
Top Skills: SaaSSoftware
25 Days Ago
Remote
Hybrid
Vancouver, BC
Mid level
Mid level
Blockchain • Internet of Things • Cryptocurrency • NFT • Web3
The DeFi Partner Success Manager at Aptos will build relationships with DeFi partners, assist with inquiries, and drive collaboration initiatives within the Aptos network.
Top Skills: CRMDefi

Top Vancouver Companies Hiring Customer Success Managers

See All
GitLab Thumbnail
Software • Security • Cybersecurity • Cloud • Automation
Fully Remote
2350 Employees
PointClickCare Thumbnail
Software • Healthtech
Mississauga, Ontario
1557 Employees
Nightfall AI Thumbnail
Software • Security • Natural Language Processing • Cybersecurity • Cloud
Vancouver
OfferFit Thumbnail
Software
Boston, MA
59 Employees
Thanx Thumbnail
Software • Marketing Tech • Enterprise Web • Big Data
San Francisco, California
64 Employees
CoLab Software Thumbnail
Web3 • Software
Vancouver
91 Employees

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