Top Customer Success Manager Jobs in Vancouver

The Customer Success Manager will handle client onboarding, retention, and expansion, leveraging technical expertise while building strong customer relationships and improving engagement.

Manage a portfolio of SMB customers, driving adoption, retention, and growth, while providing strategic guidance and support.

You will manage SMB customer accounts, drive adoption of Riverside's platform, provide strategic guidance, and ensure customer success and retention.

Manage Enterprise customer portfolios, driving adoption and retention through strong relationships and proactive support. Collaborate with teams to influence product improvements and achieve KPIs.

Manage and grow top direct-to-consumer ecommerce accounts, ensure successful use of Passport services, build relationships, coordinate cross-functional growth plans, collaborate with product/engineering, travel to client sites, and improve internal processes to drive retention and expansion.

As a Customer Success Manager at Wrapbook, you will manage the relationship with Film & TV clients, driving feature adoption and satisfaction while collaborating with various teams to ensure smooth operations.

Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.

As a Customer Success Manager, oversee Microsoft Dynamics 365 Business Central projects, manage client relationships, ensure compliance with KPIs, and lead the team in service delivery and continuous improvement initiatives.

The Technical Customer Success Manager serves as the main liaison between clients and technical teams, ensuring successful project delivery and client satisfaction. Responsibilities include project tracking, communication, and fostering relationships with clients.

The Customer Success Manager will ensure customer satisfaction and success by managing relationships, onboarding, providing training, and advocating for customer needs within the company.

The Customer Success Manager will lead strategic relationships with key customers, ensuring value realization and fostering long-term partnerships. Responsibilities include customer lifecycle management, advocacy, and collaboration with various internal teams to meet customer objectives.

The Customer Success Manager will manage the success of mid-market Shopify clients, ensuring user adoption and retention, using data to make recommendations and collaborating with internal teams for product feedback and account growth.

The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.

As the first Customer Success Manager, you will manage customer relationships post-implementation, drive account renewals and expansions, collect client feedback, and build foundational processes for customer success.

As a Customer Success Manager at Patlytics, you will manage the post-sale customer lifecycle, ensuring clients maximize value from the AI-powered patent intelligence platform through effective onboarding, relationship building, and proactive engagement.

Manage post-onboarding customer lifecycle for 100-150 customers, focusing on retention, engagement, and customer advocacy within a tech solution environment.

Manage the customer lifecycle for SMB clients, focusing on retention and expansion while collaborating with internal teams to improve customer experience.

As an Enterprise Customer Success Manager, you'll manage customer life cycles, ensure customer satisfaction, and engage with teams to enhance service quality. You'll advocate for customer needs and track performance metrics while mentoring colleagues.

As a Customer Success Manager at Coframe, you will drive customer outcomes, ensure product adoption, expand revenue, and represent customer feedback to internal teams while building scalable processes.

The Customer Success Manager maintains relationships with healthcare facilities, ensuring problem resolution, understanding clinical workflows, and collaborating across teams to enhance the customer experience.

The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.

The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.

Lead and manage a team of Customer Success Managers to drive retention, adoption, expansion, and long-term customer value. Set strategy, optimize processes, monitor KPIs, allocate resources, coach leaders, and partner cross-functionally to improve customer outcomes and operational efficiency.

Own strategic enterprise clients, build executive trust, ensure measurable ROI and adoption, drive expansion, create playbooks, and surface client feedback to influence product roadmap.

Manage a portfolio of Guidewire customers in Canada to drive adoption, value, retention, and expansion. Build executive relationships, develop account and success plans, lead renewals and contract negotiations, surface customer feedback to product teams, and collaborate cross-functionally to meet customer business goals and growth metrics.