Top Tech Jobs & Startup Jobs in Vancouver

Serve auto insurance clients through phone, email, and text messaging. Handle inbound and outbound inquiries, educate customers about auto insurance needs, provide professional service, and support sales objectives. The role requires a Level 1 General Insurance License, prior insurance and customer service experience, and fluency in Mandarin and Cantonese. Employees receive coaching, sales training, flexible scheduling, benefits, and career development opportunities.

Advise clients on personal insurance coverage for homes, condos, tenants, and autos. Build client relationships, provide tailored solutions, process renewals, endorsements, cancellations, and payments, and cross-sell insurance products. Handle administrative duties, maintain regulatory and product knowledge, support commercial lines operations, resolve discrepancies, and manage receivables. The role also serves retail and commercial auto clients through walk-ins, phone, and email while meeting performance targets.

Manages relationships with a portfolio of builder clients, including onboarding, renewals, warranty guidance, enrollment processing, claims support, and retention outreach. Identifies cross-selling opportunities for commercial insurance products, coordinates referrals, maintains product and regulatory knowledge, and supports clients through the WIMS platform. The role requires strong communication, organization, sales ability, and independent management of a high-volume workload.

Services clients with ICBC, private auto, and replacement insurance needs in office and dealership settings. Provides coverage, handles customer inquiries and complaints, manages documentation, inventory, and funds, meets insurance production budgets, and follows insurer and BC Insurance Council regulations. The role requires strong client service, communication, sales initiative, and ongoing professional development.

Services commercial insurance accounts by responding to client inquiries, providing policy and coverage information, preparing proposals, certificates, invoices, cover notes, renewals, and endorsements. Coordinates with Account Executives, Account Managers, Marketers, insurers, lawyers, and banks; maintains accurate electronic and physical files; processes documentation, supports receivables and reconciliations, binds coverage when appropriate, and ensures timely follow-up and compliance with agency workflows.

Leads marketing, placement, negotiation, and technical management of complex Executive Liability insurance accounts, including D&O, EPL, and Fiduciary Liability. Develops placement strategies, manages insurer relationships, reviews policy wordings and coverage gaps, prepares proposals and comparisons, ensures documentation quality, supports claims advocacy, and mentors account management staff. The role serves as the primary technical placement resource for high-value accounts and requires extensive commercial insurance and Executive Risk experience.

Manage and grow a commercial insurance book focused on Directors’ and Officers’ Liability, Employment Practices Liability, Fiduciary Liability, Cyber, and related Executive Risk coverage. Responsibilities include client service, account renewals, marketing and placing coverage, negotiating with underwriters, identifying coverage gaps, preparing proposals and documentation, developing new business, managing receivables, supporting claims, and maintaining accurate records in agency systems.

Manage a complex commercial insurance portfolio involving multinational and cross-border accounts. Responsibilities include client relationship support, risk analysis, policy and coverage reviews, renewal and new-business submissions, carrier negotiations, proposal preparation, identifying coverage gaps, and recommending solutions. The role supports sales and account leadership while developing toward full ownership of client relationships and requires ongoing insurance-market expertise and networking.

Manages regional claims performance while maintaining a reduced caseload. Provides daily support to claims staff, coordinates with underwriting on builder memberships, resolves consumer escalations, and leads team training, coaching, audits, meetings, and education sessions. Participates in hiring and termination decisions, tracks individual and regional metrics, and supports claims operations in the new home warranty insurance and construction sectors.

Provides administrative and customer support for commercial insurance teams. Responsibilities include processing documentation, corresponding with customers and insurers, reconciling accounts with Accounting, maintaining accurate electronic files, reviewing policy documents, following up on outstanding information, prioritizing daily tasks, and supporting other departments and Reception. The role requires strong communication, attention to detail, customer service skills, intermediate Microsoft Office knowledge, and a Level 2 insurance license or willingness to obtain one.