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The role involves supervising laboratory operations, providing leadership, ensuring quality compliance, conducting performance reviews, and training staff in chemical analysis and Good Laboratory Practices.

Manage and grow a portfolio of mining-sector client accounts as primary contact. Develop strategic account plans, drive retention and upsell, prepare proposals and forecasts, coordinate internal delivery, conduct business reviews, represent SGS at industry events, and support pipeline management and customer satisfaction.

Drive new business for SGS Geochemistry and Energy Onsite Laboratories within an assigned territory. Identify and engage prospective clients, develop proposals, manage RFP-to-operation processes, generate leads, maintain forecasts and CRM records, report market trends, collaborate with sales support and operations, represent the company at industry events, and meet quarterly and annual revenue targets.

The Business Development Manager drives new business opportunities, achieves revenue targets, manages client transitions, analyzes market trends, and supports internal sales initiatives.

Lead global Quality Management System for Minerals Geochemistry labs (ISO/IEC 17025), administer QA/QC programs, monitor lab performance, conduct audits, troubleshoot analytical issues, and drive continuous improvement across a virtual team and laboratory network.