Top Tech Jobs & Startup Jobs in Vancouver

Lead design and implementation of Jane's customer data infrastructure: own event collection, pipelines, CDP tooling, schema governance, identity resolution, and attribution. Work cross-functionally with marketing, BI, product, and engineering to set standards, evaluate tooling (e.g., RudderStack), ensure privacy-compliant instrumentation, and build reliable, consistent data delivery to the warehouse.

Lead SMB and self-serve demand generation across paid media, website strategy, SEO, AEO, lifecycle marketing, and AI-driven growth initiatives. Manage a team of channel experts, optimize acquisition and activation with Growth Product, define measurement and attribution strategies, collaborate with Sales and Support, and build scalable programs that drive revenue and customer growth.

Provide practical legal advice to a global SaaS company across commercial contracts, privacy and healthcare regulation, litigation, employment, corporate governance, law enforcement requests, IP, and brand enforcement. Build scalable AI-enabled legal processes, collaborate with cross-functional teams, manage risk, draft and negotiate agreements, and mentor colleagues.

Provide high-quality, real-time customer support, lead demos and onboarding, troubleshoot billing and insurance issues, and tailor communication across phone, chat, and video while learning deeply about the product and improving processes.

The Director of Product Management will lead product strategy across infrastructure, software enablement, and customer-facing platforms, enhancing both technical and user experience while managing a team of product managers.

Lead the Jane Developer Platform team, enhancing extensibility and integrations while fostering AI adoption and strong product focus.

Build and operationalize cloud security posture, CI/CD security integrations, and container infrastructure hardening. Automate secret remediation, embed security into developer workflows, contribute to AI security standards, participate in on-call rotation, and improve runbooks and incident reviews.

Build and ship AI agents and automation workflows for Customer Support, identify operational friction, and manage production quality and performance. Own the knowledge base, taxonomy, and customer self-service experience while analyzing support data to improve answers and identify product gaps. Lead a small team, partner cross-functionally with AI, Product, Marketing, and Support stakeholders, and report on efficiency, quality, retention, and conversion metrics.

Own the marketing website strategy and roadmap, align content/design/engineering, run CRO/A-B testing and experimentation, drive SEO/answer-engine presence, analyze analytics and web tagging to improve discovery and conversion, and partner with product marketing and platform teams to deliver a coherent, high-performing web experience.

Work hands-on to harden endpoints, identities, and data protection: manage EDR and CIS baselines, perform incident response and on-call duties, improve identity and access controls (Okta, FIDO2), tune SIEM detections (Datadog), and build AI/automation to reduce toil while partnering cross-functionally with IT and engineering.