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Clio seeks a Senior Software Developer to build innovative voice and messaging solutions. Responsibilities include working in agile teams, optimizing performance, and mentoring developers while leveraging Node.js and AWS technologies.

Build and deploy NLP and generative AI solutions using transformer-based and other ML models. Develop LLM-based features, preprocess complex unstructured data, collaborate with engineering, product, and MLOps teams, and iterate in an agile, cross-functional environment to improve customer workflows and efficiencies.

Lead technical strategy and demo strategy for Clio's financial products, guide law firms on billing, reporting, and trust accounting compliance, build proofs-of-concept, enable sales, support full sales lifecycle, and feed product roadmap with market feedback.

The Senior Systems Developer will automate processes, build integrations, manage infrastructure utilizing modern tools, and mentor junior team members while enhancing automation strategy.

Lead a systems engineering team to design, deploy, and operate scalable AWS infrastructure. Author infrastructure-as-code, improve observability and automation, mentor engineers, partner with product teams on security, reliability, and performance, and hire top talent to support global SaaS capabilities.

Lead a product portfolio for Clio's core case management experience, utilizing legal expertise to drive innovation and user adoption while simplifying attorney workflows with AI tools.

The Sales Operations Specialist will drive operational excellence, enhance sales efficiencies, perform data analysis, and support forecast meetings while collaborating cross-functionally to optimize revenue operations.

Lead and grow the CS Platforms team operating the post-sale technology stack (Salesforce Service Cloud, CS and Professional Services tooling). Build and ship CS-domain AI agents and automations using Claude and GitHub workflows, manage build-vs-buy vendor decisions, partner with Data Engineering, and set the roadmap with Customer Success, Support, and Revenue Operations stakeholders.

Senior Software Engineer on the Invoicing team building and owning client-facing invoicing features in Clio Manage. Collaborate across payments, accounting, and reporting teams; design, implement, monitor, iterate, and support large-scale Rails web applications; participate in code reviews, mentor teammates, and work in an agile, hybrid environment (minimum twice-weekly in-office Anchor Days).

The Manager of Account Management is responsible for leading a team to enhance customer success, drive retention, and foster relationships while optimizing processes and workflows for a SaaS environment.