Top Customer Support Jobs in Vancouver

Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.

The Enterprise Application Support Specialist role involves active monitoring and review of production applications, troubleshooting technical issues, analyzing trends in data, and collaborating with technical teams to ensure the proper functioning of customer-facing environments.

The Customer Experience Manager at The NewRich Network is responsible for managing the operations of the support team, providing top-notch customer support, improving team efficiency, and enhancing the overall customer experience. The role involves both managing and hands-on customer support tasks, with a focus on mentoring the support specialists, setting KPIs, and participating in hiring and training processes.

Senior Customer Success Operations Specialist role at Clio, responsible for designing and implementing strategic programs to empower the Customer Success organization and exceed Net Revenue Retention goals. Collaborate with leadership teams and drive cross-functional initiatives. 5+ years experience in Customer Success Operations, Revenue Operations, or Customer Success Leadership at software companies.