Top Customer Support Jobs in Vancouver

16 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Fintech • Payments • Financial Services
Lead and develop the Customer Success team across Canada and the Philippines. Improve support channels, manage Zendesk administration, drive workforce management, QA, performance coaching, and cross-functional projects. Use data analysis and AI tools to optimize processes, enhance self-service, and meet departmental KPIs while fostering a customer-first culture.
Top Skills: Ai ToolsZendesk
Reposted 18 Days AgoSaved
Remote
Vancouver, BC
Entry level
Entry level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
As a Chatdesk Expert, provide customer support for brands through social media and email. Set your own schedule and work remotely.
Top Skills: Ai PlatformChatEmailSmsSocial Media
20 Days AgoSaved
Remote
Vancouver, BC
Senior level
Senior level
Hardware
Provide high-touch technical support for enterprise video conferencing and AV solutions. Troubleshoot complex issues across Logitech ecosystems and third-party apps (Zoom, Teams, Google Meet), manage customer expectations, escalate to engineering, produce knowledge-base content, and support hybrid enterprise deployments.
Top Skills: AndroidAv ProductsAzure AdGoogle MeetiOSmacOSMicrosoft ExchangeMicrosoft Office 365Microsoft TeamsSsoVideo ConferencingWindowsZoom
Reposted 21 Days AgoSaved
Remote
Vancouver, BC
Junior
Junior
Edtech
The Customer Support Associate will provide technical support to customers via chat, email, and phone, while identifying trends and reporting issues, and ensuring a great customer experience.
Top Skills: AppsChatCustomer Support ToolsEmailPhoneSoftware
Reposted 23 Days AgoSaved
Remote or Hybrid
Vancouver, BC
Junior
Junior
Artificial Intelligence • Big Data • Software
As a Customer Support Developer at Airbyte, you will troubleshoot database issues, support customer integrations, develop database connectors, and collaborate cross-functionally to enhance database reliability and performance.
Top Skills: AWSAzureGCPJavaJdbcKotlinSQL
Mid level
Artificial Intelligence • Machine Learning • Natural Language Processing • Professional Services
Translate and review legal and customer support content from English into Thai using Phrase. Ensure accuracy, readability, adherence to style guides and character limits, perform copy editing and reviews, and communicate translation rationale. Provide rates for various task types. Must be US- or Canada-based.
Top Skills: Phrase
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