Top Tech Jobs & Startup Jobs in Vancouver
Manage a portfolio of global customers to drive adoption, renewals, and advocacy. Conduct business reviews, upsell, and negotiate cross-sell opportunities. Ensure customer success and satisfaction through proactive engagement and resolution of escalations.
Seeking a Senior Customer Support Advisor with technical customer support experience in tech or SaaS companies. Responsibilities include delivering exceptional customer experience, supporting customers across multiple channels, managing escalations, educating customers, and sharing feedback with the product team. Must have exceptional communication skills, problem-solving abilities, and a passion for product management, agile, and software development practices.
Design and implement features and components in a team-oriented environment using Java, Javascript, and GraphQL. Collaborate with product management to break down high-level product vision into manageable development pieces. Opportunities to mentor, innovate, and share ideas across the company.
Featured Jobs
As a Senior Product Manager at WEX Inc., you will lead innovation efforts to identify and solve customer problems through AI-driven products. You will collaborate with cross-functional teams, conduct market research, and drive product discovery. The role requires strong problem-solving skills, leadership abilities, and a proven track record in product management.
As a Senior Account Executive at SADA, you will be a trusted advisor to C-suite executives, guiding them on their cloud journey and delivering tailored solutions to drive business outcomes. Responsibilities include consultative selling, cross-functional collaboration, pipeline development, relationship management, strategic account planning, thought leadership, and continuous learning.
The Cloud Engineer III at Accolade is responsible for engineering and automating complex components and services, managing the integration of cloud applications and infrastructure services, coordinating with technology brokers and architects, testing and resolving integration issues, and adhering to security and compliance processes. This role requires a Bachelor's or Master's degree in Computer Science/Engineering, 5+ years of experience in the specific engineering field, 5+ years of experience in software development or application integration, expertise in application and integration architecture, and the ability to collaborate with stakeholders and evaluate new technologies.
Join our team as an AI Inference Engineer to work on large-scale deployment of machine learning models for real-time inference. Responsibilities include developing APIs, addressing bottlenecks, improving system reliability, and implementing inference optimizations. Experience with ML systems, deep learning frameworks, LLM architectures, and real-time model serving at scale is required. Optional experience with GPU architectures or CUDA programming is a plus.
As the Director of Analytics & Data, you will develop and implement a data and analytics strategy that aligns with the organization's goals. Responsibilities include leading a multidisciplinary team, translating data sources into business insights, implementing reporting solutions, overseeing data architectures, defining KPIs, managing relationships with vendors, and ensuring data quality.
LinkGraph is looking for a Sr. SEO Campaign Manager to propel growth by providing excellent client services, managing client relationships, analyzing campaign performance, and creating new processes.
Join Five9 as an Enterprise Customer Success Manager and be part of a team that brings joy to customer experience. Responsible for developing strong relationships with larger clients, aligning solutions with customer goals, and collaborating cross-functionally to optimize customer solutions.
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