Lead change, communication, and learning programs for firm IT projects. Design and deliver training materials (eLearning, videos, guides), conduct product testing and user feedback analysis, support adoption through change champion engagement, and report on configuration and user experience to drive successful technology rollouts.

Lead development and delivery of communication and learning programs for firm IT projects. Serve as change agent, create training materials (videos, eLearning, guides), conduct product testing and user feedback analysis, build change champion relationships, and report on application configurations to ensure strong user adoption and experience.