Lead the evolution of the Omnichannel Customer Experience platform by defining product strategy, driving execution, and enhancing cross-functional collaboration for improved customer engagement.

Develop and enhance voice/video communication services, focusing on DSP algorithms, cloud deployment, and AI integration for improved customer experiences.

The Senior VoIP Application Engineer is responsible for designing, implementing, and maintaining VoIP applications, ensuring reliability and scalability while troubleshooting issues and collaborating with cross-functional teams.