Owns high-value strategic partner relationships with cities and transit agencies, serving as an executive-level advisor and primary contact. Drives contract renewals, service expansions, revenue growth, and complex negotiations while using performance data to guide partnership strategy. Advocates internally for partner needs and product enhancements. Requires 10+ years of client-facing experience, fluency in French and English, strong quantitative skills, entrepreneurial relationship-building ability, and senior-level leadership judgment.

Owns strategic partner success for public transportation agencies and operators. Builds executive relationships, serves as a trusted advisor, analyzes service performance data, identifies growth opportunities, and leads complex contract renewals and expansions. The role combines customer success, consulting, commercial negotiation, and internal advocacy to improve partner outcomes and increase revenue.

Serve as the primary partner-facing lead for a portfolio of high-value transit agency clients. Build executive-level relationships, drive renewals and service expansions, use performance data to set strategy, negotiate complex multi-year contracts, and advocate for product roadmap improvements to grow revenue and service impact.