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Manage 100+ commercial SaaS renewals per quarter, exceed renewal targets, mitigate churn risk, identify upsell opportunities, collaborate cross-functionally, forecast using scenario-based methodology, and improve renewal processes while championing customer success and company cultural principles.

Build automated reliability and self-healing platform tooling to protect production at scale. Improve incident management, reduce alert noise, evolve observability (monitoring, SLOs, performance detection), and develop AI-driven operational automation. Partner with product teams to diagnose reliability gaps, drive incident prevention, and champion operational excellence and best practices across engineering.

The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.

Lead end-to-end design for strategic web and mobile product initiatives, collaborating with product and engineering, engaging customers for research and validation, mentoring designers, and shipping high-impact interaction and visual designs that improve operational safety, efficiency, and sustainability.

As a Staff ML Engineer, you'll design and operate Samsara's ML platform, partnering with teams to deliver scalable ML solutions that enhance safety and efficiency in physical operations.

Lead technical vision and architecture for AI-powered GTM systems, defining reference architectures, patterns, and governance for low-code and custom agentic solutions. Architect and prototype LLM orchestration, multi-system integrations, RAG pipelines, and event-driven data flows across Salesforce, NetSuite, Marketo, and cloud infrastructure while partnering with GTM leaders to deliver production-grade, auditable, and scalable automation.

Manage strategic relationships with large fleet customers, develop joint success plans, run executive business reviews and workshops, recommend operational workflow changes, coordinate cross-functional teams, mentor other CS staff, and drive adoption and value from the Samsara IoT platform.

The Director II, Inside Sales will coach a team of sales managers, manage hiring and onboarding, support professional development, and drive a high-performance culture focusing on customer success and team collaboration.

Own vision, strategy, and roadmap for cost-optimization and energy-management products for fleets. Translate telematics and operational data into customer-facing features, run discovery, prototype MVPs, define success metrics, and ship end-to-end with cross-functional teams.

Sell Samsara IoT solutions to mid-market Canadian customers ($20k–$100k deals). Manage full sales cycle including prospecting, POCs, trials, multi-stakeholder negotiations, pricing, and executive-level selling to achieve quota.