Top Tech Jobs & Startup Jobs in Vancouver

Provide technical support for Self-managed and GitLab.com customers via tickets and calls; troubleshoot Linux systems and GitLab installations; write bug reports, documentation, and fixes; collaborate with Product, Development, Infrastructure, and Customer Success; participate in on-call rotations and hiring processes.

Lead end-to-end design for AI-powered developer tools at GitLab. Create flows, wireframes, prototypes, and high-fidelity interfaces for AI agents, chat, and code-assist features. Define success metrics, iterate with PMs and engineers, establish AI-specific design patterns in the design system, mentor other designers, and contribute to product strategy and research-informed decisions.

Lead design for cross-cutting platform experiences at GitLab, collaborating with cross-functional teams, mentoring designers, and contributing to the design system while incorporating user research.

Lead product direction for tenant scale and unified deployment across GitLab.com, Dedicated, and Self-Managed. Define requirements for tenant portability, scalability, isolation, and regional compliance. Partner with engineering, product peers, and customers to translate infrastructure constraints into product strategy, prioritize tradeoffs, and align distributed teams to deliver a unified deployment platform.

Lead product strategy for GitLab's engineering analytics and insights platform, define multi-horizon roadmap, partner with data and engineering teams to build pipelines, knowledge graph integrations, dashboards, and conversational AI experiences that turn engineering data into decision-ready intelligence for software leaders.

Lead a team of senior product managers across CI, artifact management, CD, and observability to define an AI-native product vision for agent-driven software delivery. Align engineering and go-to-market partners, use telemetry and customer insight to prioritize roadmaps, drive migration and adoption paths, and model AI-native product management practices to accelerate commercial growth and platform coherence.

Ownership of backend features for Agentic Tools: design and implement GraphQL/REST APIs, build secure scalable Ruby on Rails services, improve RSpec automated tests, collaborate across product and AI teams, participate in Tier 2 on-call, and shape architecture for AI agent interactions with GitLab.

Lead technical direction of Professional Services engagements: design GitLab reference architectures, perform large-scale migrations using Congregate, deploy/configure GitLab with Terraform and Ansible, produce technical designs and delivery kits, mentor consultants, and ensure scalable, secure, and tested automation across cloud and on-prem environments.

Hire, onboard, and mentor outbound BDRs across AMER to drive pipeline and results. Coach performance, plan hiring/onboarding, collaborate with Sales, Events, Digital, Marketing, and Sales Development Ops to improve qualification processes and outbound messaging, and partner with regional sales leaders to develop key accounts.

Lead engineering strategy and execution for GitLab's growth and monetization platforms including self-service purchase, billing, usage metering, entitlements, quote-to-cash, integrations (Zuora, Salesforce), and API-first scalable architectures. Align cross-functional partners, ensure reliability, compliance (SOX), and apply AI/ML for predictive pricing and usage forecasting to support usage- and impact-based pricing.