Top Tech Jobs & Startup Jobs in Vancouver

The Senior Product Support Specialist provides advanced support to clients, troubleshoots complex product issues, collaborates with internal teams, and conducts training sessions to enhance customer satisfaction and engagement.

The Implementation Specialist provides software training and onboarding support to new customers, collaborates across departments, and ensures client success with SOCi's platform.

Lead and scale the global support organization, ensuring operational performance and customer satisfaction across multiple support tiers. Manage BPO and in-house teams, and drive strategic improvements.

The VP of Brand and Market Strategy will shape SOCi's market narrative, brand strategy, and product marketing while leading a high-performing team to define the company’s positioning and voice, ensuring alignment across all channels and driving revenue growth.

The HR Operations Manager oversees HR systems, employee lifecycle operations, and data integrity, ensuring compliance and efficient processes using HRIS, specifically UKG. Responsibilities include managing HR data, optimizing processes, collaborating on system enhancements and reporting, while leading audits and ensuring operational compliance.

Lead product management efforts, drive strategy and execution for key platform capabilities, and manage a team of product managers to deliver impactful solutions and customer value.

As a Customer Success Manager, you will manage customer relationships, enhance product adoption, mitigate churn risks, and drive revenue growth through effective communication and leadership across teams.

As an Account Executive, you'll drive new business for SOCi, engage multi-location brands, manage sales pipelines, and represent the company at industry events.