Personalizes bottles, boxes, and specialty items through illustration, painting, and engraving. Consults with clients, advises on project outcomes, prepares vector files for engraving equipment, completes work to high technical standards, coordinates with sales associates, meets deadlines, monitors supplies and equipment needs, and maintains a clean, safe workspace.

Provides administrative and analytical support to sales leadership and assigned teams. Responsibilities include preparing reports and presentations, tracking action items, coordinating vendor product knowledge sessions, maintaining schedules, supporting meetings, assisting with client and repair issues, and ensuring compliance with privacy and cybersecurity policies.