Top Tech Jobs & Startup Jobs in Vancouver

Manage complex accident benefits claims, including eligibility assessment, benefit processing, reserving, payments, rehabilitation coordination, medical assessments, and policy interpretation. Communicate with customers, healthcare practitioners, representatives, and other stakeholders while maintaining accurate electronic claim files and ensuring compliance with insurance legislation and Care First principles.

Investigate, evaluate, and adjudicate accident benefits claims; assess coverage and benefit eligibility; process income replacement benefits and payments; maintain reserves and electronic claim files; coordinate treatment plans, medical assessments, and rehabilitation services; communicate with customers, healthcare practitioners, and representatives; and resolve claims accurately in accordance with insurance legislation and policy terms.

Manage complex accident benefits claims, including catastrophic injuries, permanent impairment, and fatality benefits. Investigate eligibility, assess and reserve claims, process payments, coordinate medical assessments and rehabilitation, resolve disputes, and maintain detailed electronic records. Collaborate with customers, healthcare providers, legal counsel, and stakeholders while applying insurance legislation and policy terms. Develop claim strategies and provide coaching and guidance to team members.

Leads operational excellence and continuous improvement across contact centre operations. Develops productivity strategies, applies Lean methodologies, drives automation and transformation initiatives, monitors KPIs, identifies cost-saving opportunities, and delivers data-driven recommendations. Coordinates cross-functional teams, manages project risks and progress, communicates results to senior leadership, and ensures program delivery, benefit realization, and long-term sustainability.

Manage complex auto claims end-to-end: investigate, interpret policy coverage, liaise with customers and vendors, process payments, initiate salvage/subrogation, maintain accurate files, and meet volume and disposition targets.

Build scalable GCP-based data pipelines and datasets for insurance fraud analytics. Develop and evaluate machine learning, NLP, and Generative AI models using claims and unstructured SIU data. Apply explainable AI techniques, conduct exploratory analysis, automate data workflows, document architectures, and support privacy, fairness, and compliance requirements while collaborating with investigators and business analysts.

Lead a centralized analytics team to monitor Personal Insurance portfolio performance, generate actionable insights, forecast outcomes, and deliver deep-dive analyses. Partner with regional directors to prioritize projects, translate findings into data-driven recommendations, and ensure analytical quality and operational workflow. Manage hiring, coaching, and capacity planning for a high-performing portfolio analytics center of excellence.

Manage complex and commercial automobile physical damage claims, explain claim processes, interpret policy coverage, investigate claims, collaborate with brokers, vendors and fraud investigators, process payments, initiate salvage and subrogation, maintain detailed files, and meet annual and monthly file disposition targets.

Manage end-to-end high-value and complex casualty claims (including multinational exposure). Collaborate with underwriting, reinsurance, actuarial, and leadership on strategy. Lead coverage analysis, investigation, evaluation, litigation management, and expert coordination. Mentor team members and support claims capability transformation for specialty lines and emerging markets.

Lead and manage corporate partnerships across Sonnet and Petline, driving new distribution launches, partner retention, and P&L accountability. Collaborate cross-functionally to onboard and enable partners, optimize partner value, and recommend growth or exit strategies while ensuring financial performance and operational improvements.