Top Tech Jobs & Startup Jobs in Vancouver

Owns enterprise deal approvals from quote to cash, including pricing, discounts, usage commitments, payment terms, margin modeling, and legal and billing handoffs. Builds approval matrices and pricing guardrails, monitors deal metrics, and automates workflows. Partners closely with Sales, Finance, and Legal to structure profitable deals quickly. The role requires enterprise SaaS deal desk experience, including deals exceeding $300,000, and reports directly to the founder.

Build Retell AI’s legal function and serve as Sales’ primary partner on enterprise transactions. Responsibilities include negotiating MSAs, DPAs, BAAs, and order forms; creating contract templates, negotiation playbooks, and turnaround SLAs; advising on voice AI issues such as consent, TCPA, AI disclosure, and use-case reviews; and managing platform terms, privacy policies, acceptable-use policies, and outside counsel.

Own Retell AI’s security and compliance program, including SOC 2 Type II, HIPAA, and ISO 27001 audits; manage auditors, GRC tools, policies, vendor risk, training, security questionnaires, RFP responses, and the trust center. Partner with Engineering and Sales, support enterprise customer calls, monitor regulatory changes affecting voice AI, and build an audit-ready compliance program.

Manage a high-volume recruiting pipeline from initial candidate conversations through later interview stages. Conduct at least 30 candidate intro calls weekly, evaluate qualifications and fit, maintain organized pipeline records, partner with hiring managers, communicate consistently with stakeholders, identify pipeline gaps, and improve the candidate experience. This full-time 1099 contract role supports technical or go-to-market recruiting and requires Pacific Time availability.

Build and manage candidate pipelines for technical and go-to-market roles using sourcing platforms, automation, and outreach campaigns. Translate hiring requirements into sourcing strategies, maintain accurate candidate records in Ashby, track outreach and pipeline performance, identify gaps, and partner with recruiters and hiring managers. The role requires strong organization, communication, attention to detail, and the ability to manage multiple searches independently while working Pacific Time hours.

Own post-launch relationships and net revenue retention across enterprise accounts. Responsibilities include driving product adoption and consumption, managing renewals and expansions, using usage data to build commercial cases, conducting QBRs, negotiating renewals, and partnering with Product and Engineering on customer blockers. The role requires post-sales experience at a B2B software company, commercial ownership, executive communication, and comfort with usage analytics and technical concepts.

Own and build Retell AI’s company-wide procurement function, including vendor selection, sourcing, negotiation, contracting, renewals, spend management, cost savings, and vendor consolidation. Create scalable procurement processes, policies, and approval workflows while partnering with Finance, Legal, Engineering, IT, HR, and leadership. Manage strategic software and infrastructure spend, improve cost visibility, negotiate favorable terms, and use automation and AI to improve efficiency.

Support enterprise customers deploying and scaling AI voice agents. Build conversation flows, integrations, and deployment strategies; debug APIs, webhooks, SIP, telephony, authentication, latency, and production issues. Collaborate with customer engineering teams and internal Product and Engineering groups to identify product improvements and expand adoption. The role requires bilingual Spanish and English communication, technical problem-solving, customer-facing consulting, and availability overlapping Pacific Time hours.

As a Senior Backend Engineer, you'll design scalable backend systems, build foundational architecture, and manage complex projects within a voice AI-driven platform.

As a Senior Full-Stack Engineer at Retell AI, you'll develop scalable systems and intuitive interfaces, bridging backend integrations with frontend experiences, focusing on voice automation solutions.