The Director of Customer Operations will lead a 24/7 support team, optimizing operations, transforming customer interactions, managing the CX technology stack, and fostering a high-performance culture.

The Senior Software Engineer will own end-to-end complex features for the merchant platform, focusing on technical architecture, code quality, and mentoring team members.

The Senior Software Engineer will build and maintain a real-time risk platform that analyzes transactions for fraud detection, compliance, and financial security. Responsibilities include designing low-latency systems, implementing risk checks, and ensuring performance and reliability in production environments.