Top Tech Jobs & Startup Jobs in Vancouver

The Head of Product for Digital Customer Experience at Zoom will oversee the development and execution of conversational AI solutions, improve user engagement, and enhance the overall customer experience. This role involves extensive collaboration with cross-functional teams to design impactful projects while fostering a diverse and inclusive work environment.

The Network Engineer role focuses on enhancing Zoom's infrastructure through optimizing reliability, performance, supportability, and security. Responsibilities include configuring devices, participating in testing, ensuring security measures, implementing network monitoring, and developing capacity plans for video infrastructure. On-call duties and collaboration with Software Engineers for new technologies are also part of the job.

As a Senior UX Manager at Zoom, you will work with Product and Engineering partners to understand, analyze requirements, and validate design solutions. You will serve as the Design Manager for Zoom's Enterprise Communication Suite focusing on products like Zoom Phone and Zoom Contact Center. The role requires extensive experience in user-centered design, telephony systems, managing people, and building cross-functional partnerships.