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The Senior Director, Client Services leads enterprise account strategy and growth, manages client relationships, develops revenue opportunities, and ensures excellent service delivery by integrating team efforts across the organization.

The role involves moderating client social media channels, writing engaging content, and maintaining online communities in both English and French.

Moderate and respond to comments across client social channels, write engaging brand-aligned content, maintain safe communities, escalate issues/insights, and adopt client voice and strategy while working varied shifts remotely.

Moderate and engage with client social channels in English and French, write brand-appropriate content, foster safe online communities, escalate issues/trends, and learn client brand strategy, tone, and audiences. Shift-flexible, remote role.