The Enterprise Customer Success Manager manages relationships with high-value customers, driving success through onboarding, adoption, and collaboration across teams to foster growth and retention.

Lead global paid media strategy and execution across search, social, display, native, affiliate, and ABM channels. Own campaign setup, optimization, A/B testing, reporting (GA4/SQL), and affiliate program growth while collaborating with lifecycle, eCommerce, and enterprise marketing to drive D2C and B2B results.

Lead delivery and modernization of Avid's finance technology stack, primarily NetSuite ERP and NSPB. Manage a small team of engineers and finance-systems professionals, oversee integrations with Salesforce, Snowflake, RevPro, and Concur, enforce SDLC and governance, support SOX/audit requirements, and partner with Finance and cross-functional stakeholders to deliver scalable, reliable finance systems and roadmap outcomes.