Top Tech Jobs & Startup Jobs in Vancouver

Protect gaiia’s products, cloud infrastructure, customer data, and teams through application security, cloud security, vulnerability and incident management, GRC, and security enablement. The role includes threat modeling, architecture reviews, penetration testing, IAM improvements, compliance support, incident response, security roadmap ownership, and collaboration with engineering, sales, legal, and leadership.

Lead end-to-end B2B software customer implementations from scoping through Go Live. Manage project plans, timelines, dependencies, risks, product requirements, customer relationships, escalations, and executive communications. Coordinate product, engineering, solutions, and customer success teams while improving implementation processes. Use AI tools such as Claude to automate reporting, identify portfolio risks, and develop AI-powered PMO workflows.

Develop and own critical CRM systems in a serverless microservices environment. Build customer, property, ticketing, business operations, contract management, automation, and notification features using TypeScript across frontend, backend, and infrastructure. Collaborate with designers, developers, product managers, and QA specialists to create user-friendly interfaces and scalable cloud solutions.

Owns internal IT operations end to end, including SaaS administration, access management, onboarding and offboarding, macOS device management, helpdesk support, security compliance, and SOC 2 evidence. Builds workflows, automations, AI-powered tools, and self-service processes to improve productivity and reduce recurring support issues. Partners with engineering leadership on security and compliance while documenting systems and maintaining auditable IT processes.

Owns end-to-end technical recruiting for customer-facing engineering roles, including sourcing, screening, technical fluency assessment, coordination, candidate experience, offer negotiation, and closing. The recruiter will build recruiting processes from scratch, develop Boolean searches, source through LinkedIn, GitHub, networking communities, and referrals, manage Rippling workflows, report funnel metrics, and partner directly with executive and engineering leaders. The role is fully remote with occasional travel.

Design end-to-end billing, invoicing, payments, collections, and discount experiences for a B2B telecommunications platform. Collaborate with product, engineering, QA, and customers to research problems, prototype solutions, ship polished interfaces, and evolve the Boreal design system. Simplify complex workflows through user research, testing, experimentation, and rapid iteration while maintaining accessibility, clarity, and strong interaction design.

Build and improve AI-powered customer support agents for telecommunications providers. Responsibilities include developing the agent runtime, configuration tools, observability dashboards, evaluation frameworks, safety guardrails, continuous-improvement systems, and omnichannel integrations across voice, chat, email, and SMS. The role uses TypeScript across frontend, backend, and infrastructure in a serverless microservices environment, with emphasis on LLMs, agent design, product quality, and customer trust.

Join the Platform squad to build and maintain a Typescript-based serverless microservices platform on AWS. Improve cloud availability, security, CI/CD, public APIs, data pipelines, internal DevOps libraries, and developer tooling while collaborating across product and engineering teams.

The Workflow Automation Engineer will implement telecom provisioning workflows, collaborate with the solutions team, and optimize automation processes while ensuring customer satisfaction and support.

The Workflow Solutions Engineer designs and implements scalable telecom network solutions, collaborates with internal teams, and provides technical oversight during implementations.