Top Tech Jobs & Startup Jobs in Vancouver

Lead Jobber’s sales enablement programs and a team of five to six. Set strategy for onboarding, training, certification, coaching, and sales readiness; own ramp programs and launch enablement for products, pricing, and processes. Build scalable playbooks and learning frameworks, incorporate AI into enablement, partner with Product, Marketing, Sales, and Customer Success, and measure impact through ramp speed, certification, pipeline, and revenue.

Designs scalable data models, governed semantic layers, pipelines, reports, dashboards, and BI solutions. Establishes standardized metrics, data governance, access controls, and data quality practices while optimizing SQL and BI platform performance. Partners with Analytics and business stakeholders to support self-service analytics, improve data literacy, and enable strategic and operational decision-making across the organization.

The Sales Operations Manager partners with sales leaders to diagnose operational problems, analyze performance data, recommend improvements, and lead channel projects from discovery through rollout and measurement. Responsibilities include requirements gathering, project planning, stakeholder alignment, process redesign, change management, executive communication, adoption tracking, and connecting project outcomes to productivity, conversion, pipeline quality, sales cycle, and forecast accuracy.

Own the growth strategy and product experience for Jobber Teammate, an AI teammate for home service businesses. Lead discovery, onboarding, activation, first value, habit formation, advocacy, acquisition, customer conversion, metrics, and monetization. Build AI onboarding experiences, understand customer behavior, drive mainstream adoption, and collaborate with Growth, Product Marketing, and Marketing. The role requires shipping AI products, managing non-deterministic experiences, and expanding adoption from early users to existing customer bases.

Own the AI automations platform, including authoring, execution, evaluation, and improvement models. Build high-impact automations, enable product teams to ship efficiently, define platform metrics, and partner with AI engineering on agent infrastructure. The role requires customer discovery, technical decision-making, unit economics, and experience delivering adopted AI products and platforms.

The Account Executive will manage the full sales process, build relationships with small businesses, and demonstrate Jobber's value to drive sales.

Owns production machine learning systems and automated decisioning, including graph-based models, RAG systems, real-time serving, monitoring, evaluation, drift detection, and retraining. The role establishes ML engineering and MLOps standards, shapes platform strategy, mentors scientists, and partners with senior leaders. Responsibilities include developing SignalGraph, improving LLM evaluation, applying modern deep learning methods, and communicating technical decisions and uncertainty to cross-functional stakeholders.

Own the strategy and execution for Jobber Supply, connecting supplier catalogs, pricing, materials management, job costing, and purchase orders. Build customer understanding, define product vision and roadmap, prioritize opportunities, manage supplier partnerships, and drive cross-functional delivery. Monitor product metrics across adoption, revenue, and engagement while balancing immediate improvements with long-term bets. The role requires zero-to-one product leadership, commercial judgment, customer research, partner influence, and collaboration across Business Development, Sales, Success, Marketing, and Engineering.

Engage with at-risk customers through inbound and outbound retention calls, scheduled value sessions, and consultative conversations. Diagnose churn drivers, recommend tailored product solutions, improve feature adoption, and protect recurring revenue. Partner with Customer Success, Support, Product, and Billing teams to identify churn trends and improve customer experience. Success is measured by save rate, retention, and long-term customer outcomes.

Engage at-risk customers through inbound and outbound conversations, diagnose churn causes, conduct value sessions, and recommend tailored product solutions. Own retention outcomes, recurring revenue protection, and customer success while collaborating with Support, Product, Billing, and Customer Success teams. Identify churn trends, share customer insights, and contribute to improvements in product adoption, onboarding, and customer experience.