Top Tech Jobs & Startup Jobs in Vancouver

Manage inbound and outbound sales cycles for solo practitioners and small law firms. Responsibilities include prospecting, discovery calls, product demonstrations, negotiation, pipeline forecasting, Salesforce activity management, territory ownership, and cross-functional collaboration. The role focuses on selling Clio’s legal practice management software, developing customer relationships, and adapting sales strategies based on industry trends.

Drive new business development and close sales with law firms in an assigned territory. Responsibilities include prospecting, managing inbound and outbound opportunities, conducting discovery calls and product demonstrations, forecasting pipeline, using Salesforce, negotiating with decision-makers, and collaborating cross-functionally to meet customer needs. The role requires at least three years of sales experience, including closing, and one year of full-cycle SaaS sales experience.

Lead a product marketing portfolio: set GTM strategy, positioning, launches, and measurement. Manage and develop PMM team, drive cross-functional execution with product, sales, and CS, and use data and customer insights to grow adoption, engagement, and retention.

Leads and develops a software engineering team while remaining hands-on with coding, code reviews, architecture, and technical solution design. Partners with Product and Design leaders to create roadmaps, solve complex problems, hire and retain engineers, provide career coaching, and improve development processes. The role requires strong people leadership, software development expertise, adaptable execution, and an interest in emerging technologies including AI.

Design and refine Clio’s Document Management System, owning UI and interaction execution from concept through testing. Collaborate with senior designers, respond to customer feedback, support research, reinforce design-system patterns, and explore AI-enabled document workflows. The role emphasizes strong visual and interaction craft, systems thinking, usability, and clear evidence-based communication while helping scale the product for complex legal practices.

Manage and scale Clio’s global privacy program, ensuring compliance with GDPR, CCPA/CPRA, PIPEDA, and other regulations. Responsibilities include privacy policy and training development, compliance monitoring, DPIAs and PIAs, DSAR workflows, metrics and reporting, Privacy by Design collaboration, incident response support, and third-party vendor privacy assessments. The role also advises on evolving laws, negotiates data processing agreements, and evaluates privacy risks from AI processes and automated agents.

Manage and grow business development teams responsible for generating qualified sales opportunities. Exceed sales targets, coach and develop team members, recruit for future needs, monitor KPIs, collaborate with sales leadership and business operations, improve processes, and align stakeholders across sales segments. The role requires strong sales leadership, communication, organization, and experience in fast-paced technology or SaaS environments.

Owns sales enablement for Clio’s Velocity segment, improving rep conversion, product attach, and ramp time. Responsibilities include developing playbooks, objection handling, training, role-play and certification programs; reviewing Gong call data; coaching managers; tailoring product enablement; using generative AI; reporting segment health; and partnering with onboarding, product marketing, and revenue operations.

Own sales enablement for Clio’s Strategic and Mid-Market segments across new business and customer sales. Build playbooks, training, role-plays, certifications, and consultative selling frameworks; analyze Gong calls and performance data; coach managers; support product and multi-product enablement; and report on segment health. Partner with onboarding, product marketing, and revenue operations to improve conversion, attach rates, and ramp time.

Manage and expand Clio’s Voice of Customer programs, including NPS, CSAT, listening posts, AI-enabled feedback workflows, customer panels, and feedback loops. Analyze customer data to identify trends and improvement opportunities, integrate VoC data with customer systems, and deliver actionable insights. Partner cross-functionally with Product, Marketing, Sales, Research, Data Insights, and Customer Success teams to align priorities, influence decisions, improve retention and satisfaction, and continuously enhance the customer experience.