As a Customer Success Associate, you'll build relationships, educate clients on the Optix platform, and drive client adoption while utilizing AI tools. You'll shape customer success strategies and support client retention and expansion.

As a Technical Support Engineer, you will assist clients with using the Optix platform, troubleshoot issues, improve the AI chatbot, and collaborate with product teams to ensure a great user experience.

The Sales Development Representative will drive pipeline growth through top-of-funnel outreach, qualify opportunities for sales, and engage with prospects in a B2B SaaS environment.