Top Tech Jobs & Startup Jobs in Vancouver

Manage a portfolio of print services accounts by responding to referrals, identifying new sales opportunities, advising customers on products/services, promoting cross-sells, executing CRM activities in Salesforce, and collaborating with account teams to maximize retention and revenue.

Handle customer inquiries and escalations across phone, email, and social media for Staples Canada. Investigate issues, resolve or escalate, document resolutions in order systems and Zendesk, identify trends, and collaborate with internal and external partners to ensure customer satisfaction.