Leads and coaches shift-based casino studio teams, manages schedules, staffing, performance, KPIs, training, communications, compliance, and employee development. The manager supervises live studio operations, conducts meetings and floor walks, handles incidents and absences, supports recruitment and retraining, and reports team needs and operational changes to senior management. The role requires flexible shift work, strong communication, computer literacy, and First Aid Level 1 certification.

Manage HR operations for a high-volume online casino studio, including recruitment strategy, employee relations, retention, compensation and rewards, engagement, HRIS accuracy, process improvement, and leadership development. Lead the local HR team, partner with business leaders and global HR, provide organizational strategy, and support compliance with British Columbia employment legislation.

Provides hands-on HR operations support across benefits, HRIS and payroll updates, internal communications, onboarding and offboarding, employee engagement, reporting, learning materials, and HR projects. The role also supports talent acquisition through candidate sourcing, referrals, recruitment coordination, and hiring events. It requires strong organization, confidentiality, communication, benefits administration, employee-data management, and collaboration with employees, managers, vendors, and global stakeholders.