Top Tech Jobs & Startup Jobs in Vancouver

Lead and enhance enterprise crisis management, business continuity, and third-party risk programs. Develop and test plans, conduct risk assessments, deliver training, mentor stakeholders, produce senior- and Board-level risk reporting, and drive mitigation strategies across the organization.

Process and track incoming and outgoing account transfers, monitor transfer mailboxes, initiate manual and ATON transfers, follow up on statuses, respond to inquiries, file/shred documents, support colleagues, and handle special projects to meet service level agreements.

Provide client support for Qtrade Direct Investing via phone, email, and chat; manage online trade order flow; investigate and resolve client issues; stay current on market trends; and drive process improvements while following policies and compliance.

Process incoming and outgoing transfer requests to meet SLAs, monitor transfer mailbox, initiate and track manual/ATON transfers, support external institutions, file and shred documents, respond to transfer inquiries, cover peers, and handle special projects as assigned.

Perform estates settlements, journal processing, tax document issuance and account reviews for client estate accounts. Maintain regulatory checklists and procedures, manage inquiries, track backlog status, support process improvements, and participate in committee and regulatory monitoring activities.

Process and settle mutual fund trades, GICs, and pool fund transactions; reconcile daily settlements, correct trade rejections, communicate with fund companies and partners, and meet regulatory and SLA requirements.

Lead and own IT change control and release processes, run Change Advisory Board meetings, manage production changes and release cycles, maintain documentation and audit readiness, produce change metrics/KPIs, drive continuous process improvements, train staff, and coordinate stakeholders, vendors, and sponsors to ensure controlled, auditable changes and successful outcomes.

The Financial Reporting Analyst assists in preparing financial reports, complex journal entries, and accounting papers, supporting audits and maintaining documentation.

Manage and build operational relationships with correspondent partners, ensure service excellence, coordinate partner conversions and implementations, liaise across internal teams to resolve issues, produce SLA reporting, support projects to improve processes and operational efficiency, and develop documentation and partner communications.

Concevoir, développer et mettre en œuvre programmes d'apprentissage bilingues pour Services, Opérations, Conformité et Intégration. Évaluer besoins, créer modules (guides, vidéos, Articulate 360, LMS), animer formations virtuelles et en personne, soutenir l'intégration des nouveaux employés, mesurer l'efficacité et maintenir le contenu à jour.