The Global Credit Policy Lead at Square Banking is responsible for defining the credit policy, managing the health of the credit portfolio, setting the risk appetite, and advising on credit strategies for product development. The role involves improving the credit framework, designing underwriting approaches in partnership with Data Science teams, analyzing portfolio quality, and ensuring compliance with financial regulations.

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Fraud Insights & Customer Risk Senior Manager

4 Days Ago

8 Locations

Remote

Hybrid

12,000 Employees

Senior level

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12,000 Employees

Senior level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

The Fraud Insights & Customer Risk Senior Manager leads a team to tackle complex fraud challenges in the payments industry, focusing on debit card, P2P, and cryptocurrency transactions. They provide strategic oversight, analyzing fraud patterns and customer risks, and collaborate with cross-functional teams to influence product development and fraud prevention initiatives.

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Brokerage Operations Service Specialist

4 Days Ago

8 Locations

Remote

Hybrid

12,000 Employees

Mid level

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12,000 Employees

Mid level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

The Brokerage Operations Service Specialist at Cash App will manage customer communications concerning brokerage accounts, process daily operations to maintain service levels, document complaints, identify customer experience issues, and enhance support training. The role requires a focus on compliance and service excellence within the financial operations of the firm.

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Web Strategy Lead

4 Days Ago

8 Locations

Remote

Hybrid

12,000 Employees

Senior level

Apply

12,000 Employees

Senior level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

The Web Strategy Lead will manage the web strategy for Square, optimizing digital experiences and leading the strategy across various teams to enhance seller growth. This role requires a blend of creativity and data analysis, focusing on meeting business goals through effective web properties management and monitoring key performance indicators.

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Senior Product Marketing Manager, Square Loans

4 Days Ago

8 Locations

Remote

Hybrid

12,000 Employees

Senior level

Apply

12,000 Employees

Senior level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

The Senior Product Marketing Manager for Square Loans will lead the go-to-market strategy for the lending product. Responsibilities include understanding customer needs through research, competitive intelligence, collaborating with cross-functional teams to identify product opportunities, developing messaging and marketing materials, and overseeing performance metrics to retain customers.

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Knowledge Management Lead

4 Days Ago

8 Locations

Remote

Hybrid

12,000 Employees

Senior level

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12,000 Employees

Senior level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

The Knowledge Management Lead will develop and implement strategies to enhance customer support and operational excellence through effective knowledge management. Responsibilities include managing a KMS, applying KCS methodologies, overseeing cross-functional projects, and collaborating with various departments to align knowledge resources with customer needs.

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Head of Global Communications

4 Days Ago

8 Locations

Remote

Hybrid

12,000 Employees

Senior level

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12,000 Employees

Senior level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

The Head of Global Communications will lead the global communications strategy for Square, managing external communications, media relations, and crisis communications. They will collaborate with product and marketing teams to support brand initiatives, manage relationships with media, and contribute to Square's narrative on a global scale. The role also includes leading and mentoring a global communications team.

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Field Marketing Events Manager

4 Days Ago

8 Locations

Remote

Hybrid

12,000 Employees

Senior level

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12,000 Employees

Senior level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

The Field Marketing Events Manager will plan, manage, and execute Square's field marketing events, primarily focusing on the Food & Beverage industry. Responsibilities include end-to-end event execution, quality assurance, vendor management, and performance measurement, ensuring alignment with stakeholders and driving event strategy to generate leads.

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Staff Machine Learning Engineer, Modeling - Risk

4 Days Ago

8 Locations

Hybrid

12,000 Employees

Senior level

Apply

12,000 Employees

Senior level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

As a Staff Machine Learning Engineer on the Risk team, you will develop machine learning solutions to mitigate risk and fraud while collaborating with various stakeholders to balance business loss and customer experience. You will leverage extensive transaction data to understand customer behavior and create innovative products.

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Staff Machine Learning Engineer - Conversational AI

4 Days Ago

8 Locations

Remote

Hybrid

12,000 Employees

Senior level

Apply

12,000 Employees

Senior level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

The Staff Machine Learning Engineer will lead the Conversational AI team at Square, focusing on designing and optimizing machine learning solutions across products. Responsibilities include driving ML projects from inception to production, collaborating with various stakeholders, and providing mentorship to team members.