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The Senior Data Platform Engineer will design and operate a unified data platform, ensuring reliable data flows and collaborating across teams to shape data strategy and architecture.

Provide high-quality inbound support (email, chat, phone) for crew and client users: triage, troubleshoot, reproduce bugs, manage case backlog, escalate urgent issues, coordinate cross-functional resolution, document SOPs, mentor junior teammates, and surface product gaps and automation opportunities.

As a Senior Product Manager, you'll drive product strategy for Wrapbook's tech enablement team, collaborating cross-functionally and managing product roadmaps and execution for critical features.

Serve as an advanced practitioner and escalation point for multi-state payroll remittances, corrections, overpayments, and union compliance. Mentor teammates, document SOPs, identify process improvements, partner cross-functionally, and leverage AI tools to optimize payroll workflows and accuracy.

Lead the Frontend Platform team owning shared frontend infrastructure, component system, and reporting. Contribute technically through code reviews and architecture, partner with product/design, set frontend quality standards, hire and coach engineers, and drive roadmap and technical design reviews.

Own post-sale operational reliability by diagnosing workflow friction across onboarding, success, and support; design and implement scalable Salesforce-enabled workflows; ensure data integrity and trusted metrics; support reporting cadences; drive automation, change management, and cross-functional alignment to improve efficiency and customer experience.

Lead the Integration team at Wrapbook, building high-quality products while managing resources and guiding teams through technical challenges. Facilitate collaboration and ensure successful delivery of customer value through strong communication and data expertise.

The Engineering Manager will lead high performance teams in software development, focusing on web services, infrastructure, and fostering an inclusive environment. Responsibilities include building products, collaborating with cross-functional teams, advocating for technical excellence, and guiding team members through technical challenges.

Lead development of an internal AI deployment platform and build agentic workflows across Marketing, Sales, Support, Finance, and Operations. Manage a cross-functional team of engineers, product managers, and embedded business users, partner with functional leaders, measure business impact, and ensure secure, compliant AI adoption.

As the GTM Insights & Analytics Lead, you will build BI reporting infrastructure for Sales, Marketing, and Finance, maintain the GTM data dictionary, lead revenue forecasting, and perform analytical projects connecting data across functions.