Manage a portfolio of MSP accounts to drive expansion and revenue growth. Re-engage customers, identify upsell/cross-sell opportunities, develop account plans, monitor product adoption, collaborate with internal teams, and maintain pipeline and forecasting in Salesforce.

The Senior Staff Applied ML Engineer will lead ML modeling and data analysis, mentor teams, and integrate AI-driven features and workflows across multiple products.

Lead the design and delivery of SaaS products powered by data, ML, and AI, collaborating across backend, systems, and cloud infrastructure. Drive architecture evolution, ensure operability and performance, and mentor engineering teams.