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8 Days Ago
8 Locations
Remote
Hybrid
3,500 Employees
Senior level
3,500 Employees
Senior level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The KYC Program Manager will oversee the development and implementation of compliance programs related to Customer Onboarding & Management at Cash App. Responsibilities include evaluating policies for compliance, managing process improvements, and ensuring regulatory adherence while collaborating with various stakeholders.
8 Days Ago
8 Locations
Remote
Hybrid
3,500 Employees
Senior level
3,500 Employees
Senior level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
You will build Cash App's customer support chatbot, utilize smart tooling, engineering high-throughput ML models and mentor other team members. You'll work with Product, Design, and Engineering teams to enhance customer support experiences through advanced machine learning techniques.
8 Days Ago
8 Locations
Remote
Hybrid
3,500 Employees
Mid level
3,500 Employees
Mid level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Senior Machine Learning Engineer will partner with product and marketing teams to enhance customer experiences and drive growth. Responsibilities include building and deploying machine learning models specializing in personalization for Cash App and Afterpay. The role emphasizes creativity, collaboration, and leveraging large transaction datasets for innovative AI applications.
8 Days Ago
8 Locations
Remote
Hybrid
3,500 Employees
Senior level
3,500 Employees
Senior level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As a Senior Content Designer at Cash App, you will create exceptional customer experiences in banking by designing innovative content solutions, conducting audits of existing experiences, applying consumer insights to inform designs, and ensuring consistency in guidelines. You will collaborate with design teams throughout the customer journey, using systems thinking to improve user goals and drive decision-making.
9 Days Ago
8 Locations
Remote
Hybrid
3,500 Employees
Senior level
3,500 Employees
Senior level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As a Senior Machine Learning Engineer on the Personalization team, you will leverage machine learning to enhance customer experiences and drive growth for Cash App. You will work closely with product and marketing teams to develop and deploy machine learning models tailored to customer interactions, utilizing a rich data set for personalized recommendations.
9 Days Ago
8 Locations
Remote
Hybrid
3,500 Employees
Senior level
3,500 Employees
Senior level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Regulatory Program Manager will lead and coordinate the delivery of regulatory programs, cultivate relationships with stakeholders, manage cross-functional teams, and communicate progress on compliance initiatives. The role requires high-pressure execution and development of efficient frameworks for team activities.
9 Days Ago
8 Locations
Remote
Hybrid
3,500 Employees
Senior level
3,500 Employees
Senior level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Senior BI Engineer will create and optimize data models, build data pipelines, and standardize metrics for Cash App's Financial Products team. This role focuses on building scalable ETLs and promoting best practices in data analytics to empower users in managing their financial life.
9 Days Ago
8 Locations
Remote
Hybrid
3,500 Employees
Senior level
3,500 Employees
Senior level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Mobile Engineering Manager will lead the Identity and Transfers team, manage a team of mobile engineers, facilitate collaboration across teams, and drive product growth while focusing on customer-centric design. Responsibilities include team management, strategic planning, and providing technical guidance to enhance customer value through the Cash App platform.
9 Days Ago
8 Locations
Remote
Hybrid
3,500 Employees
Senior level
3,500 Employees
Senior level
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Senior Lead, Program Management will guide and oversee the Program Management function within Cash Customer Operations, leading a team, building strategic relationships, and making data-driven decisions to optimize resources and performance across complex initiatives.
10 Days Ago
8 Locations
Remote
Hybrid
3,500 Employees
Junior
3,500 Employees
Junior
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As a Brokerage Operations Service Specialist at Cash App, you'll manage customer inquiries and accounts, ensuring compliance with financial regulations while enhancing customer satisfaction. Your role includes identifying process improvements, addressing customer complaints, and maintaining excellent service levels in a fast-paced environment.
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