Provide high-touch technical support for enterprise video conferencing and AV solutions. Troubleshoot complex issues across Logitech ecosystems and third-party apps (Zoom, Teams, Google Meet), manage customer expectations, escalate to engineering, produce knowledge-base content, and support hybrid enterprise deployments.

The Senior Global Channel Manager at Logitech will define and execute channel strategies, build partnerships, oversee account planning, and drive market growth for the Apple ecosystem, focusing on education and enterprise.