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As a Customer Success Manager at Syndio, you will manage customer relationships, guiding them to achieve workplace equity goals. Your responsibilities include advising on equity strategies, driving product usage, and collaborating with various internal teams to enhance client satisfaction and ensure compliance. Your role will also involve influencing the overall customer service strategy and training on workplace equity concepts.
The Customer Success Manager will guide a portfolio of customers to achieve their workplace equity goals by building lasting relationships, advising on strategies, and ensuring compliance. They will engage with different teams to support customer needs and influence overall customer service strategy.
The role involves managing Site Reliability Engineering, Platform Engineering, and Cloud Operations. Responsibilities include defining a vision for reliability, executing on Service Level Objectives, managing cloud infrastructure, and mentoring a team. The candidate will focus on optimizing systems for scalability, performance, and cost-effectiveness.
The Senior Responsible AI Program Manager will oversee AI data integrity, manage RFP processes, conduct legal contract reviews, and ensure compliance with regulations, contributing to responsible AI deployment in promoting workplace fairness. This role requires collaboration with technical, sales, and marketing teams.
The Customer Success Manager will guide customers in achieving workplace equity goals by managing relationships, providing strategic advice, and ensuring product usage. Responsibilities include collaborating with cross-functional teams, influencing customer strategy, and participating in training related to workplace equity.
The Senior Responsible AI Program Manager will oversee AI integrity, manage RFP processes, and conduct legal contract reviews to support the company's mission of workplace fairness. This role involves designing communications about AI capabilities, collaborating with technical teams, and ensuring compliance with data regulations while refining AI systems for accuracy and effectiveness.
As a Manager of Cloud and Site Reliability Engineering, you will oversee SRE, Platform Engineering, and Cloud Operations. Responsibilities include developing Service Level Objectives, managing system reliability and performance, and mentoring a high-performing engineering team. You will drive the vision for cloud platforms ensuring scalability and security, while fostering collaboration across teams to integrate reliability into the product lifecycle.
The Customer Success Manager will guide a portfolio of customers to achieve workplace equity goals, build relationships for renewals and upsell opportunities, and communicate effectively about their needs and product updates. They will support various teams, participate in training on workplace equity, and influence customer service strategies as well as identify and implement solutions in the product.
This role involves leading Site Reliability Engineering and Platform Engineering teams, defining Service Level Objectives, managing cloud-based applications, and ensuring system reliability and scalability. Responsibilities include developing and executing vision for engineering functions, mentoring team members, optimizing infrastructure costs, and fostering collaboration across engineering disciplines.
As a Senior Responsible AI Program Manager, you will oversee the implementation of AI capabilities and communicate key information to customers, manage proposals through RFP processes, and review legal contracts related to compliance and AI practices. This role demands precision, technical knowledge, and negotiation skills to uphold Syndio’s interests while ensuring accuracy in AI outputs.
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