Leads partner marketing programs for Expedia Cruises’ distributed retail and franchise network. Develops scalable marketing frameworks, toolkits, playbooks, training, and self-service resources across digital, print, direct mail, events, email, social, and in-store channels. Partners cross-functionally to coordinate campaigns, improve local marketing adoption, analyze performance, and increase return on marketing investment. Influences senior stakeholders, coaches colleagues, and drives program execution across franchisees, agencies, and Vacation Consultants.

Identify, build, and scale AI and automation solutions that improve workflows across Expedia Cruises and the broader travel business. The role analyzes legacy systems and manual processes, develops LLM- and agent-based solutions, manages pilots through rollout, tracks business impact, coordinates with business and technology teams, and drives adoption through training, coaching, and change management.

Supports Expedia Group’s B2B cruise business as a subject matter expert and primary partner contact. Manages partner onboarding, platform configuration, custom branding, testing, troubleshooting, escalations, and operational support. Coordinates cross-functional teams and third-party providers, supports business development with cruise expertise, tracks partner and platform metrics, manages feedback, and contributes to system integrations, platform roadmaps, and feature launches.